Worked with Eugene to have new tires installed on my car. Very responsive, and was able to set me up with tires that met my requirements and budget. Easy, respectful and timely work by the shop.
I had been trying to find a certain type of tire which is relatively new and very hard to find in stock, for a few weeks with absolutely no success. I had spoken to a great many tire shops who promised to call me back. None of them bothered. Then I visited the Active Green And Ross down the street from me. I took up a good half hour of the fella's time explaining what I wanted, and he patiently went through his system trying to find something that would satisfy me. This is a busy place. I'm sure he had many other things to do besides waste a half an hour humoring me.but he found what I was looking for. He was the only fella in all of Toronto who managed to make it happen. He ordered the tires, and two days later I was out the door with what I needed. I highly, highly recommend using this Active Green and Ross. Outstanding service! There's no other place to buy tires or get your car serviced as far as I'm concerned.
I had an oil change and check up done on my Doge Charger, everything went smoothly I received a text when my car was ready as well as a summary of everything that was checked. One problem was found and they fixed it up right away, car was ready the next day. Eugene was very helpful! Great service and friendly staff.
As usual the service was above and beyond accommodating my busy schedule. It was a simple tire swap, however the service manager and staff were super friendly and efficient. I plan to go back from oil changes etc.
Had an appointment today which I had booked two weeks in advance. When I was booking, I asked how long will it take to change my wheels and I was provided with the answer ‘ about an hour’. My appointment time was 10: 00. I arrived in time and asked again the same question and they said an hour or an hour and a half. I was back at 11: 20 and work wasn’t even started. They ruined all my plans and they even haven’t tried to fix the situation. Only said ‘I’m sorry’. It's not professional. Can't recommend this location.
Eugene was extremely rude. I had an appointment for 3pm and i did my due diligence and gave him 1.5 hours earlier because I knew it’s a busy time for him. He asked me to come back at 5pm. When i went back my car was still not done yet and he told me to wait for another hour. When i asked him what is taking you so long his response was don’t give me hard time you can take your elsewhere if you want (which i did). Keep your attitude to yourself or at your home and be respectful to others and for their time as well who are coming to you as a regular customer!
Friendly and professional communication from Eugene and Christian; very much appreciated the sourcing of quality parts and work completed in expected timeframe. Thank you to Tyler for his work ethic and effort that saved me money on the brake replacement/servicing on my older Q5. Highly recommend and will return.
I have been a couple times here and every time I got the best costumer service and a very professional and transparent work on my cars. I highly recommend this place to everyone and especially to those who really care about their cars!
I had a very smooth experience with Eugene and his team. The work was completed in half the time they originally said it would take. No issues, whatsoever. Highly recommended.
Tyler, Andy, Maaz and Peter have been fixing my cars for years. Their work's always on time and always top-notch - never any issues. Eugene's guidance on parts selection, service timing, and really any car care matter has always proved bankable. Honest, nice people. Dependable work. No bull.
Prompt and excellent service at a price-point that met our budget. We have 4 new tires installed and balanced. Eugene and his team provided great attention and communication. Highly recommend this service!
I have been visiting Eugene and his team at #215 Active Green + Ross since I moved to the neighborhood 4 years ago. Eugene and his team really know how to take good care of my vehicle for any service and/or fixes needed, and I will continue to bring it here for any service and maintenance needs. If you like having peace of mind when it comes to your vehicle's repairs and services needs, go see Eugene and his team!
Can't say enough good things about Eugene and the team. They are professional, honest, punctual and extremely thorough when looking after my car and it's service over the past few years. If you are looking for a great mechanic, your search is over.
Guy at the front is very rude when I asked them I am not gonna store my tire again he told me come back in 30 minutes by the time I am going out in my car his employee right away brought my tires. Please keep your ego at home when you come to work
Eugene is such a great genuine guy! My partners family have been using him for years! It’s nice to not worry about being ripped off or “sudden” charges. I’ve recommended him to friends because I trust him.
Had a great experience with the people at Green and Ross on Islington in South Etobicoke. Quick turnaround for my vehicle safety check and oil change. Professional interaction. Thank you.
Eugene and his team don’t disappoint! I trust their recommendations (even if I don’t always like them) and I always know that they are taking good care of my car, and me.
Needed a pretty urgent battery replacement. They were able to get me in same day and do the replacement super quickly. Such great customer service and very reasonable pricing. Thanks, guys!
Eugene was incredibly kind and accommodating. We were booked in quickly, and taken care well even with surprises. Prices were pretty up front and honest which is always appreciated. They even had a diagnostic file that’s sent to you to help break things down.
His team goes above and beyond. I’ve taken my car here several times and will continue to.
Eugene and the team at this Active Green and Ross are terrific. Very responsive and very customer centric. They keep you posted on the work they are doing and do everything they can to get the work done in a timely fashion. I highly recommend these guys
Eugene and his team are courteous, thorough and honest in their approach to maintaining and repairing our family’s vehicles. We would not go anywhere else!
I have been a long time customer, and will continue to be. The staff are friendly and the honest service can't be beat. Keep up the great work Eugene and thank your team at the 215 Islington ave.location for the excellent job they have done on my cars.
Store 215 is amazing. Excellent service, on time, professional. They provide explanation as to what work they're doing and why. Their price is also reasonable.
I've known Eugene and his team since store 215 opened. Eugene and his team are compassionate, understanding, reasonable and straightforward regarding what your vehicle require and providing the best price possible.
Eugene and his staff were very friendly and completed the job in a timely fashion. I appreciate the explanation of the work that was done and how the job was costed. I'm happy to report that my air conditioning works again, just in time for the hot weather that is coming our way. I will definitely use them again when I need service on my car.
Visited this location for the first time last week. Eugene diagnosed the problem immediately and his team was able to fix it on the spot. Will be returning!
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