I had a great experience at Active.they were very quick to get the work done even from me walking in without an appointment. Frank was great to deal with. I was particularly impressed with the level of detail in the assessment sent to my email and correspondence on my car being ready for pickup.
We've been coming to this location for over 20 years and couldn't be happier with the service! Their prices are always fair, their work is excellent, and the staff are incredibly helpful and friendly. I recommend them very highly!
Honestly one of the best experiences I've had at any mechanic's. In the midst of their busiest season of the year they still made time for me. Customer service is paramount to this location. NO shady business practices here just honest hardworking mechanics that want to get you back on the road as safe and soon as possible. A+!
I purchased Tires and Rims from this company, and my experience was second to none. Craig and Frank were totally professional from providing quotes on what I needed, answering all my questions and tire installations. There was no pressure and I never felt hustled throughout the process. I highly recommend them for your auto needs.
First time customer of Active Green + Ross Tire & Automotive Centre on Highway 7 - Bowes Rd. Store manager, Frank Gulli. Very impressed with their service and honesty. Will be back for any other car repair and maintenance. Frank.
Frank is always an absolute pleasure to deal with. The whole team is professional, knowledgeable and go above and beyond. Highly recommend! Thanks for the amazing service
Great service. Frank was great to talk with and knows about what is being done. Got there a bit early and they took me in sooner. I recommend this place to all and will send my friends to see and talk with Frank
Excellent customer service! Front office (Craig) and mechanics (Norman and Fred) are so customer friendly… I recommend this shop to others as they're good to what they do! Hector
Clean shop, friendly stuff Had a mystery issue with starter cranking. Craig took his time to diagnose the issue and didn't charge me a penny! I am not the first time there and love it every time I visit.
Both Rob and Frank were super helpful and friendly. Rob helped with swapping my winter tires and installing 2 new summer tires.process was easy and work was done in a timely manner. Rob helped a few weeks later with a cracked rim and sent my tire out for the rim repair. Work was done in a timely manner and was much cheaper than purchasing a new rim.
Frank was a great help with my flat tire. Got my tire the same day and fixed it. Best service I have had in a long time. Thank you Frank and Green + Ross would definitely recommend them.
Haven’t been to this name before.car started shaking bad as I was near the area, so immediately pulled in here. Left the car in parking lot and called them next morning. Frank and Rob was nice enough to look at this in short notice and I got it fixed next day (part was pending). My cv axle popped out the transmission (I knew this as it happened before where I just popped back in). But since I had a torn boot, might as well use this chance to get a new one. Price was fair - a bit more than my usual mechanic but I feel it’s worth it given the name and reputation of the place and likely quality part. But I am only leaving a review because the gentlemen that work here is very nice to deal with - very customer oriented and it shows in every interaction. Would recommend.
I was there recently for a break repair, front rotors and pads were replaced, it was a bit pricey but it was well done and I hope the parts used are good quality, staff is nice, the guy at the front desk was kind and knowledgeable, my only complaint is that I had to wait 6 hours for my car, my appointment was at 11 and it was done almost at 5pm 10min before closing, I wish Id chose the location close to my home in TO, instead I chosed this one close to work and I had to stay there the whole time, anyway IDK if I will be back to Active Green, I dont mind waiting but no that long!
Rob and his team provide excellent service. It’s very impressive that they can also send an internet report with photos and videos to show you the work they have done. I highly recommend this store.
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