28th Nov. 2023 - My BMW X3 is 2010 Model. I went into Active Green+Ross Tire & Automotive Centre on Evans Avenue to by 4 Michelin all weather radial tires about 6 months back. Pricing on the tires were slightly better than Costco. The work was done within a few hours they are friendly & courteous. I have been taking my car in for regular maintenance at their shop. I also took the car in to repair the air conditioning system. Just few days back I had problems with my battery and it seemed that the alternator was not charging the battery. Raj the maintenance Coordinator on the counter was extremely helpful and he checked out the car. Called me back and told me after they had checked out the alternator and the battery. That they did not feel there was an alternator problem they said the new battery which was required would solve the problem. He said they would perform some tests overnight. I told him I needed the car the next day. First thing in the morning I got my call that everything was working fine and I can pick up the car. Without me requesting they had checked out the car air-conditioning system that they had worked on 2 months back. They confirmed that there were no leaks on the system. (there were no additional charges on my bill. They also were kind enough to give me the windshield water fluid no charge. Great courteous service, and delivers as promised on time. I would recommend you try them out. Good honest auto repair shops are hard to find. Happy Customer
I’ve had some terrible mechanics in my life and let me tell you Tiziano and the team at AGR will do you solid. Great work, phenomenal transparency. I couldn’t give a higher recommendation to any business.
Always friendly, efficient and professional. They do good work and give accurate time estimates for work. They also are great with communication and no hard sell or pressure sales.
I have nothing but great things to say about my experience at this location. The owner was great to deal with. Super friendly. They took care of me right away. I can't recommend them enough. I also have to thank the guys in the shop for all their help with my flat tire. This will definitely be my tire place from now on.
Excellent service! The entire staff is just great. Tiziano and Raj have looked after my summer and winter tires for years very efficiently. Sergio is an outstanding mechanic. I highly recommended this location and their staff. GO THERE.
I went here for an oil change with my dad. The staff were so nice and friendly and excellent customer service. Shout out to Tony for the amazing customer service and giving us idead when to buy and use a new rim in seasons. They save us from getting in an accident by letting us know that there were major problems with the car. A loose rod and cracked belt. Left brake lights not working and alignment problems. I did my alignment to the Canadian Tire but it was not aligned properly, they said. I would never ever trust Canadian Tire again for servicing my car, period. Totally disappointed. It's still under the 90 days warranty but when we went it there to make a claim. They said, that we won't be able to make a claim and do an alignment again for free of charge. I would recommend Active Green + Ross when ur doing an service/maintenance to your car. I would come again for the next oil change and etc.
They were amazing. I was driving up to the cottage and saw a tire pressure warning. I pulled in to Active Green and Ross around 1: 30pm in Friday afternoon and they had me back on the road by 2: 10pm, tire plugged. The service manager was extremely helpful.
I had rented a trailer, but when it was attached to my vehicle, the electrical connection was broken preventing the signal lights on the trailer from working. The renter determined that the issue was with my vehicle, and wouldn't let me leave with the trailer until I had it repaired. I was very anxious to have the trailer that day, since a whole bunch of other activities and commitments depended on it, so we left, drove around and happened to spot this Active Green+Ross on Evans Ave. I wasn't hopeful about a quick repair, but we went in and I explained the situation to Tiziano. He examined the setup, found the replacement part, had it delivered, and got the repair done within three hours, allowing me to go back to the U-Haul place and get the trailer. It was some of the best service I'd ever had. Thank you very much, Tiziano.
I got my winter tires taken off this past spring at this location. The actual work was fine, but they charged me for a bunch of extra things, which I was recently told (by a different Active Green and Ross) should not have been extra (including 4 tire bags at $1.25 each - did not need new ones). Anyway, I would recommend getting full information up front about any extras they intend on charging.
Serviced my X3 at Active Green and Ross Evans avenue recently. Raj and Titziano are exceptional, the mechanics and service personnel are super friendly. I would recommend Active Green and Ross for tires and all types of repairs to everybody wanting repairs done right the “first time”.
Acrive Green & Ross are a professional shop that always comes thru for me. I recommend them for whatever you need fixed on your car or truck. They are 100% professional and kind. You can trust them.
I recently moved to the area and was happy to find an Active Green and Ross nearby. I’ve always received excellent service and trusted recommendations from Eugene at Islington AGR. Tiziano and Raj exceeded my high expectations for level of service an customer care. As a new Mom of twins any extra help is greatly appreciated, Tiziano went above and beyond by bringing my car to the door and helped prepare the car to load the twins. Thanks again Tiziano! Evans Ave is my new go to for all automotive needs.
Awesome service. Very honest operator. TIZIANO always go above and beyond. They always have the best prices for all services. I highly recommend this place.
"Awesome customer service, on phone and in person. Speedy service, as well as professional customer care. I recommend this place as your regular go to for servicing your vehicle! "
Great service as always. They dont try to upsell services and give you a copy of the services they did and recommend you get the other services done on a future appointment.
Raj and his team did an excellent job. No questions asked even though my TPP and tires were from a different AGR where I used to live. I needed the tire issue done today and Raj said no problem. Their large inventory meant they had my tire in stock and I got very good price reduction based on the Tire Protection Plan. Problem resolved in a day!
What a pleasure it was to work with this team! So friendly, patient and knowledgeable with great pricing and customer service. As a woman, I sometimes feel apprehensive about my car- related experiences: we’ve all heard about the nightmare tales of being taken advantage of. However, Raj was very transparent and thorough. At no point did I have to question his integrity. You’ve got a customer for life! Thank you!
I visited this facility 2 weeks ago, just before the long weekend. I notice I had a flat tire and I attempted to get it fixed at Canadian Tire, but there was no way they were squeezing me in since it was nearly closing time. The Canadian Tire rep.recommended I try the Active Green + Ross that was close by. I called them up, expecting to be turned away since it was about 15 minutes to closing time, but the nice man on the phone said they would squeeze me in since it was just before the long weekend. I drove right over and in 15 minutes they patched up my tire and I was good to go! Thank you Active Green + Ross for the exemplary service and helping me in my time of need.
I had my summer tires put on. I always go to Active Green and Ross, I’m very pleased with service and price is reasonable. Staff is the best everyone polite and helpful. I’m very pleased. I would rather bring my car here then dealership. I’m a very satisfied customer. I trust Active Green and Ross to take care of my car.
Excellent service! Love how your service records are accessible across all Active Green branches and they email you a report of the findings of the technician and recommendations. Received very prompt and friendly service.
Very satisfied with the service quality as a whole process. Timely, professional and keep you informed. I liked the report that was sent to me after the inspection.
Sergio observed a few items that needed attention and I followed their recommendations as they understand the importance of my vehicle being in “top-top” shape!
With my Winter Tire change-over, Oil-Change, etc, completed. I’m on the road with confidence!
Took my Mercedes in for winter tire change.and checking oil etc. The Evans Ave location.great service. Tiziano as always was very helpful and accommodating. Would recommend Active Green+Ross for all vehicle needs. Professional, reliable.
When installing my snow tires they inspected each wheel and found I needed new brakes So fortunate they brought to my attention.
I obtained a price quote and sought two other quotes. Their price quote was the fairest and best. So I am having them do my brakes which I have the faith that the job will be done correctly. It’s nice to have that trust factor when they do repairs on my vehicle
Great service I used to go to a different location that was much smaller and closer to home, but went to this location one day since I needed to get my car serviced at a location that was closer to work. The experience was very different and enjoyable that I now travel to this location to get the services for my car done here. Very friendly and trust worthy staff. They also bring to my attention anything my car may need fixing on. Would highly recommend!
Been going here for the past five years for my oil changes on my leased cars because of the proximity and also great service and professionalism. They do what is needed, give you the option if there maybe some extra work that wait until later. Will keep coming back.
Shout out to Paul who was very courteous and knowledgeable. He called to let me know that my tire had arrived. Steve who greeted me on the day was kind and remembered me from the last time I came here. Love the personal touch here at #580.
I had 2 family vehicles that both developed tire leaks in the same month. My visit to this location was very rewarding. Service advisor Paul Favaro solved both issues on time with a very welcoming style. Small repairs, but an indication to me that this location strives to make any customer interaction a satisfying experience.
Paul was able to book an appointment and fix my car same day. Makes you feel very appreciated as a customer. Follows COVID protocol to the letter Couldn't be happier with the service I received.
Continue to have really great experiences with this location, Tiziano always helps wherever he can. The detailed diagnostic reports (with images) are a huge plus, really makes you feel informed through the whole process. Highly recommended!
I used to take my car to the dealer until they tried to charge me over $1000 for brakes. Since then i only bring my cars here for services. Friendly and honest staff always willing to help
Can't say enough about the team at Active Green + Ross on Evans in Etobicoke. Their professionalism, skill and exceptional customer service will keep me coming back to keep my 2007 vehicle in tip top shape!
I have been bringing our family’s vehicles to Active Green+Tire on Evans Ave for over quite some time now. From beginning to end, our safety and happiness is always their priority. Thanks to Tiziano and the entire crew. Lenny Montico & Famiglia
I went for a winter tire swap. Very good. Very professional. And courteous welcome. I will definitely come back. They made all necessary change to be safe on this period
Great quick service. Needed a flat tire replaced ASAP getting stuck on the highway. They installed it and even got an oil change done in 20 minutes. Keep it up guys
Never going back to this place! Put up with the obnoxious high prices because of the convenience of it being next door to my job, but never EVER again! Not only are they a total rip off ($160 to check the engine light), but they cant follow through with their appointments and are rude on top of everything else! This is after 2 years of coming here! Would not recommend this place to my worst enemies! Will drive to Timbuktu to fix my car before I come back to this place! Avoid the headache and waste of time! ZERO STARS!
I always use these guys for service on my families vehicles. They are fast, and affordable. Tiziano is a great Manager and takes good care of us. Thank-you Tiziano!
I would hope the mechanics would notice a check engine light on. Since I also asked about looking into it. Yet nothing was done not even a mention in the work order.
My second visit here, they were happy to help me out last minute with a leaky tire. Really appreciated the communication and detailed explanation of issues to really understand the process.
Pricing was very fair, and I have booked to replace my windshield here as well as the quote was the best I've had after being several places!
Had one of my new winter tires bubble out the sidewall. Had to get it swapped A. S. A. P. After searching everywhere Active Green+Ross was the only place with my tire in stock. The Tech was quick and serious, and the Service Advisor was phenomenally professional and honest the whole process through. Thanks Guys!
After having bad experiences with Canadian Tire on the Queensway (they damaged my hood during an oil change), I was looking for somewhere that could repair a winter tire that had a staple stuck in it. Active Green and Ross has a great online booking service, and the people at their front desk are very accommodating. They alerted me to some safety concerns my car had that I didn't even know about, and quoted me very fair prices for repair. All in all, a good experience and I will probably be going here more.
Awesome place to go for amazing staff who are very friendly and knowledgeable. I also get the best prices from these guys hands down. I've bought New Rims and Tires, Winter Tires and will be getting my brakes done this week coming. I've saved a ton a money through these guys. Thanks again Tiziano for everything.
The worst experience ever. Made an appointment to install winter tires. Came there, and these guys pretended that they did not have it in their system. Made another, came there. Left the car. Came back right before they closed. The car was where I left it. Nothing had been done. The guys told me they were busy. Even though this location is just 2 min drive from my house, I will look for another place to change the tires
Great customer service and speedy work. The mechanics at this location are top notch and very helpful when it comes to explaining what my vehicle needs. I highly recommend this location and would definitely recommend this shop to a friend.
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