adidas Outlet Store Niagara On The Lake

I had to stand in line for 15 mins cause the other lady needs help with exchange and manager was dealing with other customer. Its just a kid shoe that i am sure you guys deal a lot of returns or exchanges with but only a manager knows how to do it. Purposely done so other person can just leave without exchanging.

I like adidas, shoes and clothes are good quality but this store didn't have the size I needed

Very slim pickings in this location. Usually, King Lemonade finds a few clothing pieces, but this time he left out empty-handed. The clothing assistants all seemed to be uninterested in assisting people and more into walking around doing their own thing. Maybe it was a off-sales day.

@according2teau

The store was extremely busy but the sales associate taking care of us paid close attention to our needs and spent time finding the perfect product for us!

I am a regular customer at this store and I always buy for me and for all my family but the last time I was there I bought an adidas pink shoes and I didn’t know they put a glue to fix the outside and inside until my friends notice that
So I don’t know what I have to do.
The right side is the one which has a glue and the the left side is a normal one
I attached a photo for both side so you can see the difference
I put the receipt in the garabage because I always has a good quality product until I bought this boot.
So I don’t have the receipt but the boot is not good and I need an exchange or my money back
I appreciate your help

Excellent customer service and good quality products. Maraya helped us out, she was very welcoming and made sure that we were doing good and got the products we were looking for.

Our experience was TERRIBLE AND NERVE RACKING. The manager at store 2015 was rude and snatched the shoe box out of my hand. She did not care or respect for adidas’ customers or sales of merchandise. WE FELT LIKE THE STORE MANAGER WAS BEING RACIST TOWARDS US.