25 November 2023 7:29
I had a fantastic experience with ADR Garage Door! The installation of my new garage door was flawless, and the team was exceptionally professional!
19 November 2023 18:12
ADR did an outstanding job repairing my garage door. The team wan knowledgeable, professional, and resolved the issue quickly and efficiently.
17 November 2023 20:33
I can't thank ADR Garage Door enough for their quick and efficient garage door repair service. I highly recommend their services to anyone in need of garage door repairs.
08 October 2023 9:31
Good job in the installation and lead up to this but as soon as an issue was identified, their support was extremely poor. Very unprofessional in this respect. It is get paid and get out. They don't deserve the one star.
18 June 2023 7:11
After getting some really insane quotes for our small garage door to be replaced, with even more outlandish lead times, ADR was a refreshing experience. It looks like they have a local manufacturer, and standard door sizes are readily available.

I basically had all my questions answered over initial phone call with Raya, and it took virtually no time to get a quote and then the installation from Denis. All hardware got replaced, and they use nylon rollers. Aluminum capping did take a bit longer but that's only because weather did not cooperate. Our motor was changed at time of installation as well, which I provided after getting recommendations from the technician. We had a small squeek develop on the track, and they followed up to fix it quickly (just a lack of lube/grease issue).

Only time will tell how well the door is built, but right now it looks great and seems very solid.
28 May 2023 0:43
Called for a service call to get my garage door diagnosed the technicians were great at
what they were doing and explained to me why it had happened. And they were able to
fix the issue the same day.
14 May 2023 8:38
I recently purchased my garage doors from ADR Garage and had an outstanding experience! A technician was able to come out the same day to take a look at my issue and measure for new garage doors. I received a quote that same day and was able to have my doors installed that very next week. The technician that installed them was on time and very efficient with the install. So happy with my new garage doors and the amazing service I received
01 May 2023 0:17
Fantastic experience with ADR. I called about a broken garage door at 8pm and it was fixed by
9: 30 the next morning. The technician Alex was awesome! Very nice, had the parts needed on
hand, got the job done and even stopped to give my dog some love! Highly recommended!
28 April 2023 10:06
I had a technician that came to my house to replace my bottom weather seals and
cables who did an excellent job very fast and reliable.
20 April 2023 3:57
We recently moved to Richmond Hill and were looking to replace new garage doors in
our house, called ADR to get a quote we really appreciated the excellent customer
service. 3 weeks later we got our doors installed and were very happy with the results.
06 April 2023 5:14
This company is by far the best company that I have used. They have very honest
customer service and great pricing, and their technicians know exactly what they are
doing.
04 April 2023 8:19
My door was off track. I called ADR Garage Door. They came out to me as an
emergency call and put my garage door back on track.
22 March 2023 8:40
Exceptional service! He called before arrival, gave me so much information about my garage door
and how to care for the door and springs. I will not hesitate to call them again! Fantastic customer
service
17 March 2023 6:06
I spoke with someone from service to get some information about a new door they
explained everything and how the replacement would go. I definitely recommended this
company they have great quality doors.
08 September 2022 20:09
Just had my garage doors installed with ADR Garage Door, amazing and fast service and most important, really quality doors I was looking long time to get the highest insulation. Thank you
03 September 2022 0:40
I highly recommend ADR Garage Door Repair! They have provided professional and high quality service for a resonable price.
02 June 2022 12:46
The lady on the phone has horrible customer service.she does not allow you to speak and will not provide pricing information for their services.very rude lady with lots of attitude.i cant believe this company how are they in business with this customer service?
19 April 2022 23:44
Cable snapped on one side of my garage door. All the spring tension was on the side of the garage door with the good cable. So the door was slanted and unable to open/close it. Called ADR and the receptionist was nice. She gave me the option to have a technician come the same day or the morning after. I chose the morning after. She gave a 2hr window between 9am - 11am.

Dennis called me at 10: 15am and told me he would arrive at 10: 45am. He arrived exactly on time. Very polite. He knew exactly what was wrong. Cable snapped due to age/rust. He checked the other cable as well to see if it needed replacing. He also checked the tracks and the wheels to make sure they were all aligned and in good working order. $165+tx to replace the cable. But he did few extra things like adjusting the track and checking the wheels.

The whole service call took about 40mins. I stayed and watched him work and bugging him with questions. I'm a DIY'er and never had to fix anything with a garage door before. He was happy to answer all of my questions.

Very happy with the service.
14 April 2022 18:22
Kudos to Vadim for his short-notice, after hours service call. He was efficient and knowledgeable. 5 stars, will call on again when the need arises.

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