06 November 2023 6:52
Sam demonstrated an impressive depth of knowledge and expertise throughout the entire inspection process. His understanding of specific details or regulations relevant to the inspection of my basement was evident, and it instilled confidence in the thoroughness of the examination.
I was particularly impressed by the meticulous approach taken during the inspection. Sam left no stone unturned, carefully examining every aspect of my property to ensure a comprehensive assessment. Thanks for the great effort!
04 November 2023 3:28
We had a crawl space incapsulation done. They have been back 4 times to repair things that were not done right. They installed doors that one was not put on properly. There were gaps in the foam insulation that had to be redone so we don't get freezing pipes. We had holes in the barrier on the floor that was letting in water. We had the full job done that they advertise for over 20,000$. The salesman that sold us the job was supposed to come back for final inspection which he never did. Overall the guys that came were were great and worked hard but we are not satisfied with the quality of work.
04 July 2023 18:42
Very happy with Advanced Basement Systems for crack repair and water proofing in our basement! Our installation man Tim was very professional, took care to do the job perfectly, and left our home spotless before he left. Our customer representative Tom Blackburn has also been amazing with constant attention and care for our unique basement situation. I can't say enough good things about the team and would recommend them to anyone. They are knowledgeable, kind, helpful, and professional.
22 June 2023 17:07
Todd Kumpess was our service technician this year. He did a good job and replaced our ten year old sump pump, and advised me that our battery will need to be replaced next year for sure. All your service personnel over the years have been very competent. We hade Joel for many years, however I understand he has a different territory now.
21 June 2023 16:01
Joel did the work professionally and with great care to keep the affected area as clean as possible. Work was of the highest quality
19 June 2023 12:10
Todd Kumpess was outstanding! He was personable, timely and really knowlegeable. It allowed me to continually trust him and the company. I would highly recommend Advanced Basement Systems.
09 June 2023 0:45
They were able to clean out my weeping tile and fix my leaking basement. I upgraded my sump pump system and battery back up.

Nick was great at assessing and explaining my issue and covered various options to fix the problem. Joel the technician was super friendly and hardworking (I did feed him lots of coffee). They left the place clean and tidy. Would highly recommend!
21 May 2023 10:53
Joel was a perfect example of a great service person. He was prompt and thorough, explained everything he did/was doing, and gave recommendations. He was friendly and kind as well.
Thank you Joel!
14 May 2023 13:23
Todd came to do preventative inspection and found a potential issue. He explained his findings and could replace the sump pump in a timely manner. Todd provided great service.

And Danielle was very professional in arranging the appointment.
Thank you.
07 May 2023 20:50
They did maintenance on my sump pump system.
Danielle Duplessis was very professional and courteous while booking my appointment and the follow up to let me know when the tech was coming was great. Also was very accurate with the quote provided.
Joel Desjardins the service tech was very professional when he came to the house. He did great work and got the service done in a timely manner.
07 April 2023 7:22
Joel called before coming, very courteous and professional did what needed to be done in a timely manner. Put things back where they came from. Could not ask for a better worker/job.
25 March 2023 19:58
We had water problem in our basement recently. We called Advanced Basement System as they have really good customer reviews. Tom came in to give us a free assessment. He was very professional, knowledgeable, provided the solutions to solve the problems. Also gave us ideas that some of them that we could do ourselves. He was very patient and thorough, spent almost two hours with us. When we called to cancel one of the services one day before the installation, no hassles, the invoice simply adjusted. Joel came in and installed new sump pump next day. He was very skilled and pointed out some issues needed to be improved.answered many questions that we asked, gave us a lot of ideas of how to fix the small little things. Overall, this is a great company with excellent staff. We are very happy with their services.
10 March 2023 13:21
First time using Advanced on behalf of a buyer client of mine, and it definitely won’t be the last! Nick K was amazing, super informative and extremely helpful. Highly recommend
28 January 2023 10:52
I received my yearly maintenance to replace filters for dehumidifier. And check the sump pump. Great and friendly technician Joel checked everything out and found everything working properly. Well satisfied with competent service.
22 January 2023 10:08
I have an Advanced Basement System sump pump and back up battery system in my home. I had the system serviced by Todd K.one of their technicians. Todd was on-time, professional, and an all around pleasure to deal with.

Well done Todd. Your service today was very appreciated.
05 January 2023 11:40
Todd was great. He explained everything when he was finished and even went out of his way to tweak the set up to improve access
27 November 2022 14:29
We have used Advanced Basement Systems twice over a 23 year span to seal two minor cracks. Jeff Miller knows his business well. The education offered us and presentation along with no pressure tactics was great.

Last year, we referred ABS to our next door neighbours who were told by a competitor that they needed urgent MAJOR foundation repairs and it would cost thousands of dollars. We had our neighbour call Jeff at ABS, who inspected our neighbours’ home, educated them and then repaired their problem for thousands of dollars less. A minor foundation crack was all that needed to be fixed.

We always get a few free quotes before committing to a job, but once we find a quality, honest business we stick with them.
ABS has earned our trust and loyalty and that of our neighbours.
26 November 2022 9:22
Very pleased. Work done. Every person, from Danielle, Mike, Joel and his partner, very polite, friendly, efficient.
I have already recommended them to other what need same kind of job!
24 November 2022 19:31
We got a system from these guys over 6 years ago. We have the subpump system with battery backup and dehumidifier from them. We had an error code on the dehumidifier and Todd came out and Services the system and even made some great recommendations. Todd was very professional and personable. It's good to know that even 6 years after getting the system this company did not brush us off and try to sell us stuff we do need. Thanks Todd
16 November 2022 19:47
Danielle is friendly and attentive. Joel and Todd arrived at the scheduled time. They are both personable and efficient. I highly recommend Advanced Basements!
12 November 2022 21:50
The workers at Advanced Basements did a fantastic job. Starting with Nick who came out to assess my leaking basement to the crew who did the work. They were positive and very reassuring when it came to stop the leaks. Their system is the best and very non intrusive.no digging! If you have basement issues call this company! I don't do too many reviews online but this review is a must. 5 Stars
09 November 2022 1:52
We hired Advanced Basement Systems to waterproof our basement from the interior in Jan 2022. Jeff Miller inspected the basement and was a real professional, friendly, and very knowledgeable. A crew of three people spent two days doing the work. They did a great job and cleaned up well (that said, it was a snowy week and it's a messy job so additional cleaning was required).

We lived through the melting of snow, spring showers, summer rain, and now fall showers. The system works perfectly. And the couple of times that I had questions after the work was done, Jeff was very helpful and responded right away.

From initial quote to completion of the work, they were very well organized and on time - and did exactly what was quoted.

Very happy with the work ABS did and the end result. I highly recommend them.
07 November 2022 0:08
Danielle made the scheduling timely and efficient.
Joel and Todd completed the yearly follow up for our crawl space checked both sump pumps and humidifier and gave good tips for maintenance. Superior service and friendly people.
03 November 2022 15:40
My home is 130 years old. I had water problems for many years. Didn't think it could be repaired.
Advance Basement systems came and put their system in, in 2018.
My basement hasn't leaked a drop since then.
The crew was very professional.
I was very impressed with the work that was done.
I highly recommend this company if you have water issues in your basement. You won't be sorry.
A service man came and did their service check and testing a few days ago. All working at 100%.
One very happy customer.
Thank you.
Norm L.
01 November 2022 16:50
From the word GO the guys at Advanced Basement Systems showed up and were kind, courteous and most of all took the time to answer my questions - even if they were trivial and silly. The work that was completed was done quick, efficently and all the mess was cleaned up when they were done. Jeff, Jordan, Emerson, Bill, Rob and the wonderful customer service rep (Trina) from the Chatham location all fantastic people and I would recommend Advanced Basement Systems to anyone who needs work done on their home.
29 October 2022 10:23
Extremely satisfied by the great work done by Ben and partner on fixing the leak in our furnace room! Always professional and considerate. Also, a shout out to Danielle your Service Administrator for handling the paperwork, etc. Thanks, folks!
28 October 2022 12:10
Rob and Andrew did an excellent job answering any questions I had as they did the work. They followed the suggestions my wife had for installing the drain pipe outside further away from the house. Used drop clothes to keep the basement clean and really cleaned up after when they were done.
14 October 2022 7:09
The repair team was amazing! Fast.professional and pet friendly. Carl the Salesman was informative and transparent. No hidden costs or surprises!
09 October 2022 5:58
Excellent customer service by Nick Kuskoff who made the whole experience far less daunting. The job was completed within the time frame of one day and now we have a dry laundry room. Thank you Advance Basement Systems.
05 October 2022 8:01
Jeff who did our quoting was very helpful in giving us options and providing information for us which we very much appreciated. Tim our technician who repaired our leak was very professional, prompt and did a great job explaining things to us. This is our second time using this company and we would use them again in the future.
03 October 2022 14:44
Always a pleasure to deal with Danielle and Joel at Advanced Basement Systems for our annual inspection and service call! We feel confident in the work done at our house to keep the water out of our basement. No more flooding!
29 September 2022 18:40
Had the crawl space done about 2019 with a big dehumidifier they came yesterday for the inspection and found our dehumidifier was not working correctly and change it out that day great service very pleasant employees Joel Desjardins has been great very thorough too. I spoke with Danielle Duplessis this morning about the warranty on the new machine and she was very quick to a sure me the new warranty will go until 2027, so they sure stand behind the products they sell, great addition to our home so happy we did the investment
Denise Beleutz
Wheatley On N0P 2p0

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