Airways Transit

November 6th. Morning ride to Toronto Airport. Driver had to pick other passengers in my neighborhood. Had a delightful conversation with one of my neighbors as I felt safe and secure in the van. Gentlemen driving was very professional.

Booked them because they are the professionals and figured they would get me to the airport on time. Driver was almost 20 minutes late and there was still another pickup to do. Got me to the airport 43 minutes before my flight left. Baggage got checked late and didn’t get to me until 2 days later.

DO NOT USE THEIR SERVICES.they steal from you! I booked their service during covid and obviously had to cancel. Tried to redeem my 200 dollars and they said my credit expired? !? !? ! How does money you have fully paid expire? Trust me try anywhere else!

I have used Airways transit’s services numerous times for trips to and from Pearson Airport to KW area. Each time I booked by talking to a person on the phone, rather then online. Each time the service we received was reliable, prompt and enjoyable. Recently they went above and beyond helping my parents get to the Airport on time and bringing my mom her phone and tablet which she forgot at home. I give them 5 stars because each time their service was excellent.

I have a reservation with this company to pick me up from the airport. On the confirmation, the driver is supposed to be at the airport at 8: 50 pm. It is 10: 00 pm now and the driver did not show up. This company is expensive and unreliable. This is the last time I book with them.

Great experience using their shuttle for the first time in November 2022. Both drivers were right on time for each pickup.

Tried to book online but their system requires 14 days advance booking. I tried to contact them but no response was received. Stopped by their stand at Pearson, and received a rude customer service representative. Perhaps, I have to agree that their service has deteriorated over time. Will not use them in future.

Travelled with them many times but didn't honour credit from a flight cancelled because of the pandemic after returning to travel again. Even a notice that the credit was about to expire would have been appreciated after years of using their service. Found another option out there so on to another business (that is cheaper and hopefully less rude).