Alexanian Carpet & Flooring

2 broken doorway strips, on the luxury vinyl floor were replaced in a timely manner. The owner/manager took a personal interest to ensure the repair was done.

Had a fabulous experience and ended up with a beautiful carpet laid expertly and efficiently by well-trained staff.

I’m in shock! I paid 220$ for a rug cleaning and they never cleaned it! I called for a refund and he said there is nothing they can do.

I have been an Alexanian’s customer of their Hamilton Mountain location for over 20 years. Over the years I have bought broadloom, kitchen flooring and an area rug and have always been happy with the quality products and consistent, excellent customer service. Thank you to store manager Garo Magakian for exceptional customer service.

Well pleased with the service and installation. The installers were punctual, efficient, and polite. Very neat. Happy with the results.

Another great Alexanian experience! Service and expertise is top notch from selecting the right carpet to installation. We replaced our family room carpet, did not feel rushed in the process, in fact we were encouraged to take our time, so happy with our choice. Installation was a dream from quality to clean up. Garo and team never disappoint, thank you!

We had a really good experience here with George who was recommended by Sean, who is an installer for Alexanian. The staff at this location are super helpful. They take the time to go through flooring options with you. We love our Twelve Oaks flooring!

Professional installers that took upmost care when installing the carpeting. Arrived at the promised time confirming the style and colour ordered.

A shout out to John at the Guelph location. We have california shutters we bought a least ten years ago and a part had finally failed. Contacted John sent him some pictures of the part needed. He sent it on to the manufacturer and they sent me the parts in less than a week. Thanks john for the great customer service.

The install was great. The installers were professional, courteous and cleaned up after. The install was perfect. My wife and I are very happy with our new look.

I can’t thank Darrell (manager) enough for his help with my flooring delivery. He went above and beyond to ensure i was satisfied. I am extremely happy with his service and also that of Joel who delivered it. He was so polite and professional. Thank you both. Well done!

We recommend Alexanian Carpet. The installation crew called us with an ETA, arrived on time and got to work right away. Looks great. Very happy with the quality and service.

Because of a scheduling mistake that I made, I needed my flooring sooner than we thought, and Alexanians came through and got our order ahead of time. Thank you Alexanians! Thanks Garo.

Hayley recommend Alexanian’s for my home renovations and I am very pleased with the quality of service and products. Highly recommend!

We were planning to move from an established 5 bedroom home to a 3 bedroom town house during the pandemic. During the lockdown Alexanian carpet and flooring in Burlington, Ontario, worked with us following all rules and made sure we had the correct products available for our new home. We had only 10 days to perform flooring and stairwell replacement before we moved in. There were several crews that came in to perform different tasks. I met them all. They were all very professional craftsmen. They all accommodated each other to ensure that we could move in on time. I can not speak more highly of the product, service and professionalism.

We are so thankful from our family to yours.

I contacted the store regarding a carpet runner for our staircase. We visited the store and received great service from their salesperson. We've made a selection and all we got to do is place the order. I'm looking forward to having this installed and improving our home.

Great and personable service from George Sousa! Very impressed with the installment of our living room carpet and efficient service!

Go see George for all your flooring needs! He's the best. So knowledgable, friendly, patient and he just might give you a great deal too!:)

I went to Alexanian Carpet & Flooring on Upper James in Hamilton. Salesman George approached us and was very kind and patient in helping us find the perfect vinyl flooring for our basement project.
I will definitely recommend going to see George for all your flooring needs.

I required installation of new carpet before listing my house on a tight deadline. Ann took immediate action, came to my house that night to take measurements, ordered the carpet right away and the installation was completed with time to spare. Appreciate her efforts. 10 out 10.

My wife and I were shopping for an area rug for our family room. We started with a phone call with George about a carpet we found on their website. Long story short-we attended the store and found an excellent selection of area rugs. It was also outstanding service from George. He was most helpful (and no high pressure sales at all) -even letting us take a couple rugs home to see how they looked in the house before we made our choice. It was an enjoyable shopping experience! Thanks George!

We had a wonderful experience at Alexanian in Hamilton. Kirsty was our primary contact. She visited our home, took measurements and she was always highly professional and extremely helpful as we borrowed multiple samples and wrestled with finding the right flooring for our entire main floor. We were especially ecstatic that we selected Alexanian because the original flooring we selected was not the same colour as the samples we had based our decision on. Keep in mind that a variance in colour from samples to the flooring you will actuall receive is to be expected. In this particular case the variance was not to our liking. Fortunately, thanks to Kirsty and Giro and Shaw Floors, we were able to select another floor colour in the same line and we are extremely pleased. Thank you, "mille fois" to Kirsty, Giro, Alexanian and Shaw Floors!

Recently purchased an area rug and stair runner for my recently re-modelled basement. The customer service at the store was very good. Very friendly and accommodating. We dealt with Kirsty Arevalo and she was very helpful with showing us several options to narrow down the selections from hundreds to a handful we could more easily choose from. I would definitely recommend them for any flooring needs and plan to go there again in the near future.

Very happy with the sales and service at Alexanians, specifically Kirsty who was very knowledgeable of their products, from the shutters for our windows to the vinyl plank flooring to the fabulous area rug. The installers were great and professional. We would highly recommend Alexanians.

Great experience buying carpet for my basement. Kirsty was wonderful. Patient and very knowledgeable. Will definitely use her again.

This is our second experience dealing with Alexanians onUpper James Kirstywas very professional when dealing with us and was extra helpful in co-ordinating our install date. The install went very well. Overall very pleased and would recommend Kirsty to anyone looking to make a carpet purchase.

I came in to buy carpet for my daughters room, it’s always cold. When I explained what I needed to Kirsty she immediately knew what I needed she showed me a few options and we found one we liked in a great price point well within budget. We are very happy with our purchase and when we are ready to recarpet our stairs we will definitely be back. Thanks Kirsty you were a pleasure to deal with!

Kirsty was awesome to deal with! Kirsty helped me with my order on her day off as she knew I was on a time crunch and needed my flooring ASAP which I really appreciated. I am very happy with the flooring that we chose, it looks beautiful!

We were very pleased with the speed and efficiency they fixed a small snafu for us. Would highly recommend them. Both service and price were good.

Top notch service from sales to installation!
Salesman (Mimmo) is very informative, polite and professional without being a robot.everything went according to schedule and installation was the same.polite, professional, fast and friendly.l would recommend Alexanians to anybody!

Garow and David were great to work with, they came out and measured the areas and gave us lots of options. The installers were excellent. They worked thoroughly and efficiently. They finished the job and vacuumed all the carpets and surrounding floors.

Great job.

In 2005, I purchased basement carpeting from Alexanians on Upper James St in Hamilton, ON.
In 2012, my new kitty decided he liked the bottom stair as a scratching pad.
Since the passing of my cat, and the fact that I still had spare carpet stored, I decided to give Alexanians a call to see if they could replace the bottom stair carpet as it was now a "fuzzy" mess.
I spoke with Garo Magakian, Upper James location.
He was ever so helpful, friendly and a delight to speak with. He personally came out to inspect the damage and would of fixed it himself if he could! However, he sent two great guys to do the job and it is perfect.
I highly recommend Alexanians on Upper James St, Hamilton. Ask for Garo. You won't be disappointed.

We recently purchased our shutters and carpet from Alexanian Carpet on Upper James street Hamilton. Kirsty provided excellent customer service and follow up. Thank you Kirsty. Kirk the installer for our shutters was awesome, called before arriving, professional and did a great job. Gave helpful advice too. Thank you George for the excellent service you provided us with our basement carpet and stair runner, you are a true professional. We enjoyed dealing with you. Great people, great company. 5 star all around!

Kirsty was great; brought samples to my house and gave a quote right then and there for a few different options. The install time was quick and it looks and feels amazing!

Thank you to Rick at the Upper James location and his commitment to providing an excellent customer experience. We were very pleased with our new carpet. Would recommend to others looking for home carpeting.

We had our uniquely shaped staircase carpeted by Alexanian (Upper James) and we LOVE IT! Huge THANKS to you, Rick Jamieson, for the expert service and help with everything. You and the whole staff their are the most kind, friendly, and fun bunch and it was a pleasure to do business with you! Thank you for your generous donation for our church's Christmas Banquet! You guys are something else!:)