Alexanian Carpet & Flooring

We are thrilled with our new stairway and second floor renovations recently completed by Alexanian Carpet & Flooring. In fact, you might say "we were floored".
After years of debating, we finally took the plunge and had David and his team of expert craftsmen strip down our old stairs to the bare bones, and installed a brand new solid oak staircase leading to our second floor. Plus solid oak flooring in the upstairs hallway, and plush new carpeting in all our bedrooms. And at a cost that was significantly lower than other flooring companies we talked to. Thank you David and the Alexanian team!

Contacted store as we were looking to redo stairs. Connected with Hamid, who was super helpful and friendly. Both Hamid and Darek came out to look at the project, they were only ones from other prospective contractors who suggested taking away sideboard the previous owners had on side of stairs to cover the sides! No one else made this recommendation. So, few weeks later Darek, Hanna and Micheal completed work and we are so thrilled. I highly recommend this team, they were professional, expedient and very knowledgeable. Thank you Alexanian!

This place is next level for service and product. Just don't even bother going anywhere else!

Thank you for your wealth of knowledge Hamid. It was a pleasure dealing with you and your install team. Thank you for the prompt installation and getting it done before the Christmas break.

Can’t recommend these guys high enough.

We had an excellent experience shopping for carpet for our basement stairs with Hamido the store manager. We were looking for a budget friendly, but nice looking carpet. We got 3 quotes from other stores in town and Alexanians’ had the best price. The carpet was installed the following week. The installers were quick and did a great job. We are very happy with the results.

David: My wife and I wanted to write and thank you for all your help with our flooring project. All the work is done and though it was a lot of work, we are very pleased with the result. It looks beautiful and we are enjoying it!

Till we retired a few years ago, both of us worked in the corporate world and dealt with customers on an on-going basis. We recognize good customer service when we see it. You had initially given us a quote that did not work out for us and we did seriously consider vendors other than Alexanian. It was the feeling of integrity and trustworthiness that you personally gave us that made us come back to Alexanian. Gone are the days of the smooth-talking salesman. Today, customers are well informed and educated long before they walk into a store so qualities like honesty, straight talk and trustworthiness count a great deal. Once again thank you for all your help.

The people who did the work at our home, Derek and Michael who did the flooring, Hussein and his men who did the tiling and carpeting, were all very friendly, professional, took pride in their work and seemed to care genuinely that we should enjoy the result of their work. Thanks also to Hamid who stepped in when you were away, to do the needful. It was a great team we dealt with!

Best wishes to Alexanian for continued success. We will comfortably recommend you to our family and friends and hope to do business with you again for other home renovations.

Amol

Hi, At this location, we met a very nice and friendly sales representative; Mr. Ben. All services were excellent and we are happy and satisfied. Thank you so much.

I searched the Alexanian carpet store in newmarket, then i called them, i talked to Mr Ben Sayadi and asked him about the engineered wood, first he gave me some good information then I decided to go to the store with my wife, he was very helpful and really gave us good advice for choosing the colour and the quality which was suited for our house, and they were on time for receiving the product for me to pick up, i also wanted to say thank you to his colleague, mr hamid, cause when i called for the pick up time, he really was helpful, it was amazing experience me and good team work in their branch
Thank you so much Mr. Ben Sayadi, we really appreciate your help.

We have used Alexanian Carpet twice to purchase and install our flooring. We have to say that both times the customer service from David was exceptional and the installation of the floors by Manny and his crew was flawless and installed in a timely fashion. We highly recommend them.

We highly recommend David Duncan who provided us with expert care on our hardwood and carpeting project. He oversaw every element with two work crews which has resulted in a great second floor home improvement. Thanks David, we are very happy. It was a good experience for us, start to finish! Hugh & Anne

We recently had Alexanian come in remove the carpeting in upper level of our house and stairs and replace them with laminate in the upper level and solid oak for the stairs. Our salesman, Dave Duncan, is a first rate professional. He is extremely personable, has a great knowledgeable on all of the products and took the time to come out to our home on multiple occasions to discuss the job, and show us all types of samples and install options. He really put our mind at ease that the job was going to be done professionally and in a timely manner. Dave followed up with us before, during and after the job to make sure we were satisfied. You rarely see salesmen that go that extra mile for their clients. Our install team of Hakan and Ali were phenomenal. They came by the house a few days before to look over the job and discuss the timeline. They are courteous, punctual, fast, neat, and meticulous in the work they do. They treated our job like they were doing work on their own house. My wife and I are so please with the whole process of this renovation and would highly recommend Dave and the install crew from Alexanian.

Our family needed a stair runner and went to Alexanian for information.
We met David, who was knowledgable about all things carpet!
He found us a product that was affordable and durable.
Measurements and install went smoothly and it looks and feels beautiful!

We had a very positive experience shopping at this location. We had a very unique design in mind and Ben showed us exactly what we wanted. His customer service was amazing and he makes you feel like family and answers all your questions no matter how many you have.
He made the proces simple and easy. Highly recommend this location and highly recommend you see ben

David and his crew are first rate professionals. They removed the old carpeting with the old pad that had, over the years, adhered to the plywood floor - the workers had to diligently scrape to get the under-padding completely off. The new carpet has almost no odour, is soft on the feet and has really deadened the sound - I can’t hear the downstairs TV any longer. David visited after the job was completed to check the finish in person. I highly recommend Alexanian to anyone - they do the job!

I love my new custom area rug and stair runner. They match my newly renovated home beautifully. Ben was a great help in picking the perfect carpet and the price was right!

This spring we decided to update the floors in our 32 yr.old two storey house. I visited Alexanians in Newmarket and met Hamid, the personable and knowledgeable store manager. Hamid spent time answering questions and providing helpful information on various types of hardwood and carpeting. Upon subsequent visits to the store, Hamid continued to give guidance according to our needs and we borrowed floor samples to try at home. Hamid came to measure floor areas and gave helpful suggestions. It was a go!
The two teams of installers (carpet on upper floor and stairs, engineered hardwood on the main floor) were professional, efficient, respectful and did an excellent job. We are happy with the attention to detail involved in their workmanship. Hamid kept in touch with the installers to follow the process.
Many thanks to Hamid who guided us in the right direction, making a daunting project much easier.
Emmeline Patton

I recently purchased carpet at this store. I was greeted immediately by David Duncan whom was vas very knowledgeable and professional. I explained what I wanted and he showed me exactly what I wanted. I’m so happy with my experience from start to finish. The carpet installation looks wonderful.
David goes above and beyond to make sure everything goes smoothly.
Thank you David.

What a wonderful job on our hardwood floor installation by the Alexanian Newmarket team. David was very helpful and customer focused as we made our selection and set up the installation details. Hakan and his partner were brilliant in their installation. Hakan and his partner treated our home as if it was their own, being very careful to clean as they worked and not damage the walls. The craftsmanship with which the hardwood floor was installed was exceptional.absolutely spot perfect as it married up to an existing staircase. Such an exceptional job.we've already recommended Alexanian Newmarket to several neighbours!

Our shopping experience at Alexanian in Newmarket was great. Their salesman David was nice, helpful, and very knowledgeable. The installers were polite and did an amazing job. We are very happy with our new carpet. Thank you David and Alexanian.

Store service was awesome but installer left a very visible seam in carpet. And they laid the new carpet over mounds of sand and dirt that was on the floor.

What a great experience from start to finish. We replaced quite a bit of our flooring recently using Alexanian Carpet and Flooring in Newmarket.

When we first stopped by the store, we met with David who was amazing to deal with. He walked my wife and I through different options and made suggestions that helped guide us in the right direction. He even came out to our house with samples so we could make sure that the colors we were picking matched our décor and then he came back after the installation to make sure we were happy with the job. The installers showed up on time on the date scheduled and were very professional throughout the installation.
Couldn’t be happier! Thank you for a great job!

A few months ago I decided to change the look of the carpeted staircase in my home. I was undecided as to what type of change I wanted but began to research options. I visited numerous carpet stores in my area, Alexanian in Newmarket being one of them. All staff there were consistently helpful and personable. I specifically dealt with David who greatly assisted me across the few months it took me to reach a decision about my staircase. David was extremely patient, knowledgeable, and accommodating, personally coming to my house twice to offer assistance. The runner on my stairs was installed this week and I am thrilled with the result. Many thanks to Alexanian, Newmarket, and to David in particular for the expert advice and guidance!

We just had our rec room carpeted yesterday. The experience from start to finished was amazing. Our salesman David was very helpful and quite knowledgeable and answered all of our questions. We are very happy with the completed installation. I have coined a new term called "contractors anxiety, " when someone you don, t know comes into your home and you are not sure what to expect. The installers were AWESOME. Polite, courteous and completed a full inspection of the work with me before they left. They even vacuumed our front hall as they were leaving.

This was our first experience with Alexanians and it was great, we will be back for all for all our future flooring needs in the future, and will be highly recommended to everyone we know looking for flooring.

We are very pleased with our overall experience when buying carpet and window shutters at Alexanians in Newmarket recently.
David Duncan was a big help in narrowing down the best carpet and under pad for our newly renovated family room. After shopping at several flooring stores, Alexanians had exactly what we were looking for. David came to the house that afternoon and quoted a very competitive price which we agreed to. The installers were very experienced, worked quickly and were respectful of our home.
We were so pleased with that experience that we visited David once again to purchase shutters for our family room windows. Once again, David made it a pleasant experience and ensured they were installed before Christmas. The window covering department was on the ball with measuring, communication and installation. Ken the installer was very professional and experienced.
We will use Alexanians for all future flooring needs. Well done!
Tess

We just had our entire house carpeted with Alexanian and we are very pleased with the outcome. We did our research as for price and Alexanian was very competitive. There was an issue after the installation was completed and we contacted Hamid, the store manager. He was over at our house in no time and had the issue repaired in a timely fashion. We are very pleased with the service and product received.

We moved from Ottawa and have dealt with Alexanian Carpet in the pass so we decided to go back again. David was very knowledgeable and help us tremendously at finding the proper carpet for our loft and runners. He is very professional and very prompt at returning calls and setting up consultation appointments. I would highly recommended this location and ask for David to take care of them. Thanks again David for the great service
Cheers
Rog