Amazing Optical

This is truly “amazing” opticals. I had a minor repair on my glasses, the lady was so sweet and just fixed it within no time. She did not charge me anything despite me insisting on it. Would definitely recommend this place!

A very professional business practice. The owner is caring and he does portray thorough knowledge. He spends quality time with every customer individually. He likes to multi-task to accommodate the needs of most of his clients. Thank you for a seven star service.

A note to fellow customers- Please practice patience and Clarence will take care of you. His knowledge and experience is really credible.

One of the best places for glasses, sun glasses, and contacts.
Staff is always very helpful, and willing to help me pick new styles!
It's not a fancy store, but you will not leave disappointed.

Great selection, incredible staff, and truly an amazing optical:) I haven’t gone anywhere else ever since I was introduced to this place.

Make sure you make an appointment before coming as they’re usually fully booked and super busy!

Best optical in town. Clarence makes you feel special and goes out of his way to make sure youre taken care of. Amazing place!

Such a great experience! Clarence and his team took care of me like family. I got my prescription glasses and we’ll be back to get my boyfriend’s glasses here as well. Definitely recommending amazing optical to all my friends and family.

I came here on the weekend after reading a bunch of reviews and even getting a business card from my optometrist. I will tell you it wasn't what I expected. The customer service that I recieved was next to none. The gentlemen working there gave me one frame and asked if I wanted that one showed me other colors it comes with online and that was all and this was after me asking for help and saying I heard good things about them. I left with nothing.

Had a contact lens emergency and this was the only optical store that was open after normal work hours. So happy they were able to accommodate me at such a late hour - thanks for all the help Clarence!

It’s worth the wait. Awesome Amazing optical.
Am a client since 2018. The boss and staff are all awesome. 10/10

My glasses broke and I lost the screw. Mr Clarence was able to replace the screw and fix it in about 10 seconds Free of charge. I tried insisting to pay but he wouldn't have it. Great service!

Excellent service. The owner is not a money conscious man. He believes in giving quality and a fair service. I went there to check out frames because of all the reviews I saw online. Lo and behold, those reviews actually understated the worth of this store. The owner (don't know his name), helped to fix my old glass frames for free, tightened the nuts even without forcing me to buy new ones from him. And after I decided to purchase some new frames, he and
his staff gave me alot of options to choose from. They explained the differences in pricing and the service was fast. I received my new glasses in 2days. Even with the Covid situation, they are safety conscious and still very efficient. Plus I got free lens cleaners from him. I'm definitely a satisfied customer. I'll rate them 5 stars. Thank you amazing optical.

Amazing place with great customer service.lm a many years customer and always coming back for our family eyeglasses

Mr. Tam is very flexible in terms of price. Every time of our visit, there were at least 3-4 customers waiting for him in the store, but he would say hi to every customer and apologize for not being able to serve someone right away. Other than selling glasses, he also do free repairs for our glasses such as replacing some screw or nose pad. I have to say, his daughter these years has been very helpful too. Professional service from Mr. Tam and her daughter.

I'm a senior and and my reading glasses lost a small nut on one of the arms. I went to Walmart at the Collegeway and Erin Mills. All I needed was to purchase a small nut to fix them. The lady in the store asked me a question, "Did you buy the glasses here? To which I replied "No" and she said she couldn't help me. She had no interest in helping me whatsoever.
I went to Amazing Optical and was greeted by the owner. He was extremely hospitable and asked what he could do to help me. I explained and he said please have a seat. He went into the back and brought back a couple of containers with parts in them. He proceeded and located the exact nut that would fix my glasses. We spoke and he was very accommodating.
He fixed my glasses and also replaced the nose pieces and straightened them out. I asked him how much. He said "nothing". He said "NOTHING! " I tried to give him some money and he emphatically refused.
To find an individual like this man is a rare thing. He understands that what he did, I will never forget. If I ever need new glasses or any of my friends need glasses, he will be getting the business. I applaud you for being a giving and understanding human being who still cares and is not jaded. To top it off he asked me to hold on a moment and went to the back and gave me a very nice glass cleaning kit. This was too much! I gave him a hug and thanked him profusely.
The world needs more people like this and it was my pleasure to make his acquaintance. Dave Giovanni

I would rate him 6/5 stars for his exemplary service that the owner provided tonight. I had a pair of reading glasses that were broken right in the middle and he offered to fix it but couldn't guarantee how long it would stay in that form. Long story short, I ended up spending half the amount that i would spend otherwise at other specialty stores for Hugo Boss. Came in with a smile, came out as a lifetime supporter of Amazing Optical

Cristina is the best. She’s knowledgeable how to best fit the eyeglasses with the customer, and suggested great lenses.

It was delayed than expected but worth to wait.

I thought I needed my glasses, either seriously repaired, or replaced (as per another optician). My glasses were repaired free of charge right in front of me. What an experience! A small little shop within a plaza that is ran by someone who actually LIKES to help people. I insisted on paying, but he would not hear it. He reminded me of the locksmith in the movie The Matrix. Almost science fiction. Will I go there to get my new pair of glasses when the time comes? Absolutely! Without a doubt. He is a skilled optician, and a true gentle soul. I wish there were more people like him in business.

I brought my glasses in that weren't even purchased from them and they fixed it in less than 5 minutes and didn't charge me. I'm definitely buying my next pair from here!

My family and i have been coming here for over 15 years

Theyre so great, helpful, friendly

Went in and started trying on glasses. No hello. Another woman was also waiting sitting in a chair while the sales person was speaking to other people in another language. Very small selection. Just left.

It's truly amazing to associate with this optical. The store may not be extravagant and showy but the staff is very friendly and super helpful. They are not money hungry and will not sell you frames and lenses that you don't need. They are very flexible and willing to go the extra mile to make you, the customer happy. I have dealt with them for my whole family and ended up purchasing 2 pairs of glasses for each. We are very pleased and will continue to visit them if and when there is a need and will also recommend and refer family and friends.
I would like to give a shout out to Clarence - the owner who is professional, knowledgeable, flexible, super friendly, and helpful.
Keep it up Amazing Optical!

Clarence is very professional and kind when we come in. We love visiting Amazing Optical for the warmth and great service!