15 October 2021 18:39
I'm the type of person who's used to quality nails. I like them to be done nice and look a certain way. Lord knows that if we weren't going through a pandemic I would have gone somewhere else but desperate times call for desperate measures and after my time spent there I realize I was better without. I wish I could rate this place a 0 but the single star is for the owner or what seemed to be the mom who was a very kind upon my arrival.

As i went to my chair the lady doing my nails (I believe one of her daughters) were set to do my nails. She was on the phone and didn't even stop to greet me or say hi once. After her phone call she proceeded to do my nails. I asked for the overlay on my nails not to be to thick but thought she would use her own judgement to know that I didn't want my nails to be thin to the point where the would've broke the next day.

Two nails required a tip but one nail was completely broken off. She recreated the one that was broken off super thin to the point where if I hit across something it would've broken off immediately and thought that kind of work was okay. I had to ask her to add another coat and even then, it was the thinnest I've ever had my nails. After putting an overlay of acrylic on all of my nails she started to shave them down but shaved one in particular where a part of my real nail now came to show at the surface.

When I brought that to her attention that my nail was showing (implying that I needed more acrylic) she gave me a bogus excuse as to why it was like that and caught an attitude. I used to be the type to let nail techs do whatever they please but if I'm paying you I should be able to have my nails done the way I like it.

At that point we went back and forth with me trying to figure out why my nail was already lifting before I left the place. Clearly she was just inexperienced. From taking the previous shellac nail color off, to applying the acrylic, to shaping the nail, it was all so hurried and I would never go back. The only reason why my shape is the ONLY thing that is okay is because of my lady who previously did my nails before. Otherwise, my nails would've been completely jacked.

While in our conversation I had said the customers always right and I understand that doesn't go for every situation but I wasn't rude nor was I disrespectful. I just asked her to do her job. I said that in the sense that you're running a business.there's a certain way you do and do not act. This is how you lose customers. I'm surely never going back and you best believe my friends aren't either.

The owner (her mom) wanted to pass me off to what looked like her sister but at that point I was done and ready to leave. Didn't end up having to pay for my nails as she "refused my service" lol. Dont go there, not worth it. The owner was friendly but they need to be more professional and work on their craft.
26 April 2020 3:10
While at the end of my appointment my nails did look nice, it was not a fun process. The staff clearly did not care about me as a customer. She was very aggressive with the nail file and cut me in three different places, without even an apology. The shellac did not hold up and peeled that same day. The website also has not been updated and the prices are inaccurate, they've been updated (increased) by hand on a sign at the salon. It's also not the cleanest salon I have ever been too. I won't be going back.
14 January 2020 5:59
I love this place. I've been twice. Most recently, I got an ombre French manicure done for my wedding and they did a great job. Pricing is very reasonable and the service is great. I found the technicians to be more friendly than the typical nail salon. Highly recommend.
06 September 2019 12:37
Sadly, both Helen and Debbie have left the salon. It's now under new ownership. The quality of the nail service is definitely different. I had booked Sandy for both my pedicure and fill, but she only did my pedicure and Joanne did my fill. My fill was okay, but its not the quality that I am used to with Debbie. I think Joanne will improve once she does more clients. I'm so sad that Helen sold the business and that Debbie left because this salon is so close to my house.

Debbie if you read this, please look me up on Facebook (Karen O) so that we can keep in touch,
-
This salon is well maintained and very clean. I love the professionalism presented by the ladies at this salon. They are all very personable and kind. I have my nails done by Debbie. Debbie is amazing. My nails always look perfect when she is done.
12 August 2019 5:57
Edit: both Helen and Debbie have left. I went to get a refill today and Joanne (I think that's her name, lady with tattoo eye brows) did a terrible job. The fills were bumpy, the polish wasn't on smooth, majority of it went on my skin and not my nails. I asked for chrome and she put it on with her finger. So it didn't go on properly. When I told her I didn't like it and wanted it fixed she rolled her eyes and yelled at me telling me she stayed later to do me and niece's nails (btw we had an appointment). When it was time to leave I thanked her asked how much it was, she still charged me for the chrome. When I asked why she was still being rude and said it was because she stayed late and that was her tip. Definitely never going back.

My friend took me here to get my nails done for my birthday. Helen was great. Did such an amazing job, I haven't been in love with my nails in such a long time. She did them quickly and so neat, they look so natural. Not thick and bumpy at all. Can't wait to go back.
24 June 2019 10:48
Appreciated that they had last minute availability for two when we went, but still best to call ahead and make an appointment. Staff were very friendly and accommodating. I didn't like the accent color I choose for my index finger and they changed it for me without any additional cost.

Though my shellac was applied well, it only lasted 5 days. They don't use CND or OPI, instead use Bio Seaweed gel, which I find chips too easily. The location was fairly clean, but could use some updating as alot of the furniture it worn down.
22 June 2019 4:14
Got a pedicure which was good, and a set of acrylics on my hands. The acrylics on my hands are terrible. I wanted short almond shaped nails and all of vmy nails are different shapes, and not even pretty shapes. The acrylic is so thick on my nails that I have to go home and file it down myself. I'm actually emabarrssed to show my nails out in public. The only reason I'm rating it 2 out of 5 stars is because the pedicure was actually nice.
02 May 2019 20:07
Service is excellent. The salon is clean and everyone working there is so gracious. The ladies took their time for threee of us who came the same time. We all were so pleased. My nails are really gorgeous - flawless. And I’m picky. Even if you love your current nail salon, you should give Angel’s a try. You don’t be disappointed!
30 April 2019 5:15
One of the best nail salons I've been to! The service here is great, they take their time to make sure you are satisfied and super friendly staff. Definitely recommend this spot!

Write a Review for Angel / Hayley Nails And Spa



Overall Rating: