13 May 2021 9:14
I would like to thank all the staff at the Annex Dental Clinic for the great job they are doing. Everybody is very friendly, accommodating, patient and professional. I have been coming to the clinic for the past 15 years and was always taken care of in the best possible way. Just recently, I happened to have a bad pain in my jaw. I was able to get an appointment right away. Dr. Javid was very thorough and reassuring, spent time examining me and helping me to get well again. I would recommend this clinic to anyone.
22 February 2020 22:19
I was accommodated on a Saturday morning without an appointment (they were not busy). I had a small cut in my mouth that I wanted to confirm was healing properly. The dentist took all of 2 minutes to confirm everything looked normal.

For this, I was charged $100 for an “emergency” exam.

Totally overpriced for the service that was given. Staff was friendly enough, but they have lost my business.
11 November 2019 1:42
If these dentists find out you have insurance, they will go to town with dental work!

After a procedure, the receptionist hands you a form to sign. A form with no mention of what they will charge or what was done. They only way I could confirm what was charged to my insurance company was by asking the insurance company. Time and time again, they added procedures that weren't performed and/or weren't necessary.

Seems fishy to me.

The dental work itself I can't complain about. The receptionists could definitely be more friendly though. They tend to be short and uninterested in customer service.
06 August 2019 8:18
I had x-rays taken and they said I needed a root canal. I didn't have any discomfort so I went to another dentist for a second opinion. They took more x-rays and concluded I likely don't even have a cavity in that tooth at all.
09 August 2018 7:24
Staff was rude and unattentive (receptionist + hygienist), went for a simple procedure and right away they were trying to get me to pay for unnecessary procedures, the dentist was obnoxious and would not even hear me before she wanted me to cough up serious cash.

The only smile you will get at this place is from the picture hanging in the front desk. I chose to ignore the other reviews and now I regret it. Avoid this clinic!
24 May 2017 7:18
I was referred here for a ceph x-ray. After I got my dose of radiation (that's the whole head so the brain is also exposed), it turned out the machine was out of order so the image was all blurry. I was told to go home and come back another time when they fix the machine. This is absolutely unacceptable. Not only did I waste time and money to get to the clinic but I also got an unnecessary dose of radiation. Now I have to wait to do another ceph x-ray (elsewhere!) and that will delay my treatment. I wish they would make sure their equipment is working before testing it on the patients. Avoid this clinic.

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