These folks know how to run a business! Super fast handling and shipping and top notch customer service. Definitely the place for any aquarist and reefer.
I have been shopping at aquarium depot for 3 years now and they are the best people to deal with, they always make sure you order is correct and shipped out fast, and if there is something they don't have they will find an alternative, great deals, great service, and great people.if I could leave 10 stars I would
I've never had a problem with aquarium depot. I purchase all my dry good and equipment through Hussain and he really does bend over backwards for his customers. I can't wait to pop into the new store to see what's going on.
Helpful staff and got what I needed. Also, learned a few things being a complete novice. They actually show interest in your project and help get you the best for you and your aquatic life.
Hussain, Kris and all the staff at AD always provide an excellent level of customer service and support. On two separate occasions, I purchased equipment that was delivered defective from the manufacturer. They replaced both items no questions asked and apologized for the inconvenience as if it was their fault. I just recently got back into the hobby after a long hiatus and have no intention of shopping elsewhere. They are passionate about their business and it shows. Keep up the great work guys.
This guys are really the best of the best, best customer service I experienced, fast shipping, best price in Canada, help me with a problem I had, love them!
I went to AD on July ~25th, 2022 as I was having issues with two products. This was my second time there. While one guy was trying to figure out a Big Digital Temp alert's alarm function another guy, I think it was Hussain, but this time with a perm, I told him that the ORCA Unterwasserleber came with no detailed instructions, he thought for a while and then replied "Everyone else uses it". (What an As**ole?) What he thought, I wanted to return it, honestly I said, It came with no instructions? Could he not tell me how to use it as it's a product he sells on his friggin website? Another customer was more helpful, he said Youtube it, Hussain looks at me funny. What going on, am I missing something? I am used to using CorAffix and D-D Epoxy, and I thought I'd give this stuff a try. The other associate had said this Thermometer does not do that, though Rainbow LifeGards instructions said it does, but I couldn't figure out how to get it to work, so I guess nor could he. He said it is not returnable because I have used it. Unbelievable, I'll just buy nothing from now how's that. I did not come in the store for a fight, ridiculous. I gave this shop two stars because they keep stock of other different and interesting aquarium products, but I guess it's back to good 'ol Big Al's. Never had an issue with Al's since 1995, do you find this all weird, what's going on? I guess they don't like me at AD judging from their initial reception. But it does not matter, I can always quit this hobby as I don't find this at all relaxing for a hobby anymore? By the way, an instore credit note of $200.00 would make me happy again. DISCLAIMER: This is just my opinion of what transpired, and it does look like a Great Place.
Crazy people! Have you ever seen Amy's baking company? Yeah these people are crazy and argue with people like some wacked out lunatics demanding good reviews for their poor service. You know what the best thing to do is go in there take a huge stinky dump in the washroom and don't flush.just leave them a big chunky nutty sticky log floating in the crapper
The owner and staff of this store are some of the most excellent retail staff I have ever encountered. The staff is knowledgeable and will support you in purchasing and recommending products that are the right fit for your unique setup. The staff and owners provide a luxury experience that meets all your needs. This will be the only aquarium store I purchase with, as I know I am getting the right product at the right price. Special Orders have never been an issue. You will not go wrong buying from Aquarium Depot.
Amazing store! Fully stocked at all times. The owner is a super guy.if you need something and he does not have it, he will source it out for you. His store is like the Canadian version of Bulk Reef. I would order stuff from the US or Quebec. No more! I am buying and supporting Ontario shops! Keep up the good work brother!
Great selection and the people are honest, knowledgable and understanding. I found them when looking for some supplies on my reef tank a couple years ago in Scarborough. When they opened their Mississauga location it became my go-to for all my freshwater and marine needs. Same with their on-line shipments, efficient and reliable.
The service my girlfriend and I received from Aquarium Depot absolutely blew me away. Hussain and his team were extremely friendly with a very impressive amount of knowledge on all things related to the hobby. Hussain answered my (many) questions in a friendly manner and was able to explain and recommend products to me in a clear and concise manner and made a somewhat difficult hobby easy to understand. Although his store is a 40 minute drive from my home it is absolutely worth the commute for the fantastic service you'll receive. Recommended.
Shopping around for an aquarium to fit my desired specs, I called closed to a dozen business in the surrounding area. The service from Hussain was by the best, thank you for the time investment before I even became a customer. 100% would recommend.
I can't even believe the above and beyond service I received from Hussain at Aquarium Depot. He reached out to me to inform me that the species of fish that I had ordered to have delivered had not been handling shipping well and went above and beyond to work out a way for me to receive the fish safely, putting the welfare of the animal and my satisfaction first. That level of care and service is not something I see often, I will be a lifetime customer. They also have the best selection of quality dry goods I've seen in the area. If you're looking for it, chances are Aquarium Depot has it. I couldn't be more impressed or happy with my shopping experience.
Aquarium Depot is the one stop shop for all your aquarium needs. They have the largest selection of dry goods in the GTA and provide exceptional service. Their staff is very helpful and knowledgable, assisting all hobbyists at every level! Highly recommend!
Husein and his team at Aquarium Depot are next to the Best in the market. They make things easily achievable at reasonable price for you. What makes them stand out is the extra mile they go to provide their services. I had an incident where I needed an important plumbing part in a Sunday evening which I broke on my Reese’s reefer while doing maintenance. Red Sea plumbing parts are metric so hard to find locally in Home Depot it Lowe’s. I reached out to Husein who was kind enough to take the exact part from one of his floor model and give it to me. That I believe saved my tank because without the emergency drainpipe I would not have been able to start my system which could have than crashed my tank. He did not even ask me money for that. This is why I will always support him. A customer service like this only few can provide. Good luck my friend we are lucky to have Husein and Aquarium Depot around.
Excellent service over all. Gives precedence to honest input to customer over just wrapping up sale. Goes the extra mile to help, if required. Happy always to conduct business with Aquarium Depot.
This shop is one of a kind because of the owner. There are many places that sell aquarium equipment but there is only one Aquarium Depot.have been is some very difficult situations in the past risking to lose thousands in my tank. Hussain goes over and beyond trying to help and saved me more then I can remember. Best store for dry goods in the gta hands down.
Great store with lots of really useful hardware in stock. The best selection of in-stock tanks by Innovative Marine that I know of in the GTA. Hussain is a great guy to chat with about the hobby too.
This is my LFS (Local Fish Store). They carry a lot of the desired brands. I try to buy my consumables from them, when possible, to help keep them my LFS.
HUSSAIN is a great guy! So is his wife. Corals are always healthy and best prices on dry goods. Go talk to Hussain if you want free entertainment ahaha
I love this shop so much! I have shopped at both their Mississauga and Scarborough locations and they have never let me down. They have friendly, knowledgeable staff, and always keep their product up-to-date.
Wonderful customer service. Hussain is a great guy, they have wide variety of products in stock, if he doesn't have something in stock he will do his best and get it for you.