Arbor Memorial Inc.

Excellent company with compassionate staffs. Cemetery grounds are beautiful, tranquil and peaceful. I would highly recommend to friends and families.

Sara Nyberg at Arbor Memorial in Scarborough, was a compassionate, gentle pro throughout our entire experience. She took care of every detail during this difficult time for my family. She seamlessly accommodated us when twice as many people than we expected, showed up to pay their respects at my father's memorial. It couldn't have gone smoother. We appreciate all that she did.

Matthew and the team at Burlington Memorial Gardens have been very supportive and always professional. The grounds at the Memorial Gardens are always well maintained and such a peaceful place to visit. Thank you

Thank you to the staff at Arbor Memorial Inc.for going up and beyond to help me and my family with a very sensitive matter

We order monument for our Mother on June 12,2021. We signed contract and paid required 50% up front for the monument. We have been told that it will be ready in 3 months but we received email on April 3rd 2022 for proof reading, which was signed and send bank next day. There was no delay from our side, we kept calling for up date after that and every thing was blamed to Covid situation, but we notice and see some monument after us were maid and mounted. We visit the office about two month ago for reminder and paid them rest 50% with out demand just to make sure there shouldn't be delay because of payment.its has been more than one year with no result. Their action is not responsible and they are careless with people's sentimental. I don't know how they are in this service business with this carelessness.

During this pandemic, I can't believe that the funeral homes that are runned by Arbor Memorial are charging a full fee for half the service, limited to certain people that can attend. This is price gauging. Some locally owned funeral homes visitors are able to line up outside, similar to grocery store. Why is Arbor making it difficult?

Not sure about the rest of their services but the on line live video feed for recent memorial service for my Aunt that passed away was a complete failure for us. We tried logging on from Australia. The information forwarded in advance on how to log in was inaccurate, the video link didn't work, there was no way to get help/service so we missed it. Apparently the whole thing was running significantly late but there was no way for people logging on to know this. This is analogous to the photographer for your wedding forgetting to put film in their camera. If it doesn't work well it isn't like you can do it again next week. Very frustrating and very very disappointing.

Arbor funeral homes was part of a CBC Marketplace hidden camera investigation. You can watch it on youtube. CBC went to 6 Arbor funeral homes and they all lied on camera multiple times. Good old youtube

Arbor Memorial (Brampton Funeral Home and Cemetery) is a SCAM! Stay away!
They convinced me to take out a monthly payment plan for a pre arranged funeral that had a $10,000 fee. Imagine having to pay $10,0000 in interest on a service that has not yet been provided. When I tried to cancel, they refused to reimburse me. They take advantage of people in crisis and the elderly. Go to Wards or Scott’s instead.

Expensive but necessary, often misunderstood but overall quality is present, both in products and services.

Unfortunately like many purchases made throughout a life time this is one that no one wants to make but must do so at certain times in life. The heightened nature of many families and the grief they feel can lead to negative sour feelings. Overall I am very happy with the services and products provided.

Not surprised to see all other's views after my own experiences. Unethical policy, cold hearted sales rep, rude manager intimidating you when you have requested something. I was so surprised by such unprofessional behaviors. The customer service at head office is ignoring your complain or concerns, only to picking out if you made any error. I made error because of their incomprehensive numbering system. Cold hearted people working in a wrong profession.

Check out the youtube review, the reviewer is ''ask a mortician'' i think everyone would agree these guys are big money scammers,

My nephew's service was last Thursday. My nephew was a big fan of Star Wars, Star Trek, The Beatles, Led Zeppelin. The Morris Sutton Funeral Home in Windsor, Ontario, displayed the Star Wars and Star Trek models nicely and his Air Cadet badges. During the visitation and service, his favourite music was played. I saw one of the Directors roaming around with Princess Leia bun hair style, and at first I thought it was coincidental. As the service began, the Star Wars theme was piped into the chapel and the 3 Women Directors marched down the centre aisle - all three wearing Princess Leia buns. It was an outstanding personalized touch that honoured him perfectly.

Why are you emailing me years after service to request that I purchase you an iTunes card for your nieces birthday?