Armstrong The Mover (A Canada Moving Company)

Fantastic delivery service! Ben was very nice, professional and made sure I was happy with everything before he left! This is not my first experience with Armstrong, I have always been happy with their service and I have referred friends.

Nick Steven and Jamie did a great job today in delivering our new fridge from Best Buy. Very professional Polite and helpful. Great service

I want to thank Ben for being so prompt and courteous in delivering my snowblower (unscathed). He was very attentive and well mannered.even at the end of a long working day.

Nathan, Ryan, and Tristen did a great job delivering my packages. They were fast and courteous and I wouldn’t hesitate to use them again in the future.

Edit:
I received a second delivery from this company, and this time was quite disappointed. Not only was the product damaged in 2 places, but my neighbour witnessed them drop the entire washing machine straight onto the ground. When he tried to call to let the company know, no one even bothered to answer the phone.

Nathan & Tristen delivered our fridge and stove today. Delivery was fast, even though the washer and dryer didn’t fit they tried to get it downstairs anyways.

Best movers in Thunder bay! Nathan, Ryan, and Tristen have delivered appliances to me twice now and both times they went above and beyond! They make sure everything is perfect and there are no issues at all. They even installed the appliances! I couldn't have asked for better people! Would definitely use this company again!

Nathan, Ryan, and Tristen have delivered multiple appliances to our new place and have been great every single time! Always on time and always friendly and efficient.

Nathan and Tristen were both very professional, friendly, knowledgeable, and efficient. I very much appreciated their service and install

Made an order through Home Depot for some building supplies. Ben called me about half hour before arriving to let me know he was on his way. Polite, professional, and very quick service. He was able to drop all of my stuff just feet away from my door. Will be using Armstrong again in the future!

Ben delivered a product for us that we ordered and he was fantastic and very helpful. Thankyou

Nathan and Tristen brought me my freezers, set them up and cleaned up the packaging. Was very pleased with these 2 friendly fellows

Ben is so kind and very helpful.it's wonderful to have people like him in helped us to get our delivery beyond his power.such a hard working and determined person

Was forced to move on very short notice and was lucky enough that they were available. Given I had just finished an overnight shift, I was super tired but they took charge, packed all my stuff, and then packed it neatly in my storage unit. It was amazing. They were also hilarious on top of being good at their job. Thank you Taylor, Nick and Ryan. You made my day.

Nathan and Tristen delivered my fridge today. They were polite and efficient. They had to take the door off to fit it through and put everything back as it was.

Refrigerator was delivered today by Nathan and Tristan. They were very professional fast and courteous. Thank you guys!

They did a delivery for us from Home Depot and the driver (Ben) was very courteous and took the time to deliver the lumber right to where we needed it with their fancy tracked forklift. Also called us before arrival so we were ready

Useless. I ordered a dishwasher from Home Depot October 5,2023. The scheduled delivery was October 19,2023. When I had not heard anything October 18,2023, Home Depot instructed me to call Armstrong. I have called 5 times and left 3 messages and 5 days I still have no idea where my dishwasher is.

They can't be bothered to answer a phone or return a call and they just don't care. Do NOT order anything from Home Depot in Thunder Bay or you will be left in the lurch by Armstrong's incompetence.

Update: Added 2-stars. Armstrong contacted and indicated they had not received my first 2 messages. They delivered the dishwasher and hauled away the old one, even removing the packaging. The alert they would be there in 10 minutes came after they had left. The delivery ended up 1 week late, but that was not on Armstrong, it got to them late.

Will never answer their phone, you are lucky to get through to someone, and they don't reply to messages, so good luck!

I hate to leave poor reviews but after getting the go around with 0 accountability I have no other choice now. Their delivery team broke my storm door during an appliance delivery. They removed both exterior doors without my consent, re-installed incorrectly and the door completely fell off a couple of days later after 0 use! The company refuses to pay for or fix the door. Photo attached of completely bent hinges after the storm door completely broke off. Gave me three different excuses which all don’t line up with the true sequence of events… including that they didn’t even remove the door (which they did)! I now do not have a rear storm door because of them. Will not use this company again in the future and do not recommend them to anyone. Highly disappointed.

My mom used this company to move from Southern Ontario to Thunder Bay. Not only did many things get damaged, no one had bothered to respond to our many voicemails. On the delivery date, they couldn’t be bothered to read instructions that items were being delivered to two separate addresses. This is the fundamental problem of prepaying for a service before it happens. I DO NOT RECOMMEND USING THIS COMPANY.