13 August 2023 7:04
Excellent customer service the staff was very professional, knowledgeable and accommodating. I was given a ride back to my home and picked up again for absolutely no charge z
The office appears very clean and organized and the receptionist is very kind and made me feel comfortable while I waited to speak with the Mechanic. The staff all seemed very happy to be there with their apprentice appearing very eager to please the customer.
The office appears very clean and organized and the receptionist is very kind and made me feel comfortable while I waited to speak with the Mechanic. The staff all seemed very happy to be there with their apprentice appearing very eager to please the customer.
15 June 2023 2:43
Love this place! I’ve been here 3 times in the past 2 years and each time had a wonderful, easy experience. I had my car detailed yesterday, as well as a brake service and oil change. One of the mechanics, Dave, is very knowledgeable and gives honest advice and does great work. Thanks again!
14 February 2023 6:33
Prompt, fantastic service. Went above and beyond to get me safely back on the road. Good people. Great experience.
02 December 2022 20:38
When compare to the other wheels and tire store across the street is easy to see why arrow auto is smaller, can’t have bad price and bad customer service at the same time. Slippery slope
Edit (to answer whatever rude comment you have to say about my review) :
review is a place where people share their experience of the business establishment.
The audacity to question the existence of my name and SHAME me for giving a honest review of my interaction goes to show what kind of interaction I had with you and that is why I did not give you my business. Instead I gave my business to the other shop on the same street who patiently spent the time to look at my options and provided better pricing than ArrowAuto. It's not hard to see why they have twice as much as customers with better review. Instead of taking constructive criticism on your customer service you decided to insult me. I could have gave you a 1 star but I didn't, I gave you two stars because am being truthful, and your business is below average as a wheel and tire shop.
Govern yourself,
Jeremy Yin
Edit (to answer whatever rude comment you have to say about my review) :
review is a place where people share their experience of the business establishment.
The audacity to question the existence of my name and SHAME me for giving a honest review of my interaction goes to show what kind of interaction I had with you and that is why I did not give you my business. Instead I gave my business to the other shop on the same street who patiently spent the time to look at my options and provided better pricing than ArrowAuto. It's not hard to see why they have twice as much as customers with better review. Instead of taking constructive criticism on your customer service you decided to insult me. I could have gave you a 1 star but I didn't, I gave you two stars because am being truthful, and your business is below average as a wheel and tire shop.
Govern yourself,
Jeremy Yin
27 November 2022 20:34
Drove from Ottawa to London. Saw my tire on my rear end was pretty much bald. They got me in within a day and had my tires replaced within 24hrs. Appreciate the service and how easy they made everything. Not sure how prices compare to everywhere else but good people, nonetheless!