25 November 2023 4:55
Lots of selection, and definitely something for almost anyone, but we personally aren't most people. We left without finding anything we loved, but there were lots of options we liked.
Small staff on the evening we went but still engaged and friendly. Prices were all over the place.
11 June 2023 1:26
I love this store. Dave is amazing and so patient and he gives you his honest opinion. The furniture is well made and worth the price. They go out of their way to make sure you receive excellent customer service.
13 April 2023 22:46
Very friendly, very knowledgeable, very enthusiastic about their product line. Dealt with both owners, a husband / wife team and they were really wonderful. Can’t wait to get our sofa.
19 November 2022 14:51
Cassi made the home store experience feel like a home home experience. Expect to spend billions here throughout the years with how pleasant the home home felt
07 October 2022 11:05
Cindy was very professional and was good listener and fun to deal with
Would highly recommend you go to Ashley’s and ask for Cindy
Also the best delivery service by the guys I have ever experienced
On time did there job and where very pleasant
Brenda and I where very impressed
Jim and brenda wood
01 October 2022 10:22
Cindy was absolutely professional and never wasted our time during a purchase of home furnitures. Place is neat, customer care right. The experience stirred envy to return for future purchases. Highly recommended business!
15 May 2022 13:04
The customer service and support at Ashley Kingston has been exceptional, right from the store and followed through to the delivery! Absolutely recommended as a new loyal customer!

The care and attention that Cindy and her team have given is something not often seen in a sales environment. I will definitely be back and would highly recommend.
11 May 2022 12:02
The experience was amazing I had to change my order due to space and the staff was more then pleasant and efficient in helping me to make the switch! Over all highly recommended
03 March 2022 17:33
Cindy and her team were exceptional with the purchase of our new kitchen table. Searching through various store knowing that nothing was going to jump out at us, we went to Ashley Furniture. The store stood out immediately and the thing that appealed to us the most was their customer service! We decided on a table and they offered same-day delivery. During these times that's unheard of and we were in need of a table. We couldn't be happier with the piece and the service we received. Supporting local is easy when you receive great service and no pressure tactics. We will definitely be a return customer!
03 December 2021 2:16
I called this location to see if an item I had seen on the website could be ordered in. My message was returned the next business day letting me know they had the item I was looking for in the display room as well as in stock. I went into the store and saw it and immediately purchased it. I was able to pick it up the next day and it was fully assembled (tv stand) and wrapped up to protect it during transit from the store to my home. I was extremely impressed with the service I received and will definitely be back for future furniture needs.
01 October 2021 6:49
I went to furniture stores all around Kingston in search of very specific items for my home and, at other stores, repeatedly found pushy salespeople and mediocre products. Ashley Homestore provided exceptional service, found exactly what I needed without being pushy, and had the items carefully assembled exactly where I wanted them in my house. Highly recommend! 10/10.
03 August 2021 8:45
Dave was great but his wife is horrible to deal with. She tried to charge us more than the price tag and got angry with us. We will be buying some where else.
08 May 2021 6:38
Love our new wing back recliner in tree of life pattern goes with our other Ashley furniture. Also our new entrance bench. Going back to get a few accents I spied and love. Delivery was within hours of purchase and the young man who delivered was courteous and careful. #shoplocalkingston
07 March 2021 17:49
Cindy was amazing. From being in customer service myself and having high standards. Her prompt happy service was appreciated. Would absolutely return to their business after our experience.

Thank you!
03 March 2021 14:10
We had a tremendous experience with the team at Ashley Furniture. My wife I and we’re thrilled with the bed ordered for our 3 year old. The delivery team was amazing, setting up the bed and bringing in our mattress and box spring (plus taking the wrapping with them!). I’d highly recommend purchasing from Ashley.
16 December 2020 10:30
As always Cindy and Dave are very polite and professional with us everytime we go in and buy something. And the quality of the products are exceptional. Thank you Cindy and Dave.
16 November 2020 0:36
Amazing experience! Thank you to the owner for helping my boyfriend and I purchase a new bedroom set and dining room chairs! You had us both smiling on the way out!
07 August 2020 23:15
Excellent service. Great prices and amazing quality. Canadian made is awesome. They support canadian made
05 August 2020 4:15
Canadian made. Quality, knowledgeable assistance, no pressure sales, friendly atmosphere. Would recommend to anyone interested in furniture that will last.
24 March 2020 0:22
First time visiting Ashley's home store, amazing store, great quality furniture and very reasonably priced. I met with Cindy who was so helpful and patient, in helping me chose fabrics and patterns No pressure, just very good advice. Definitely my go to furniture store!
25 November 2019 9:31
After working in sales and customer service for 15 years, I always like to commend anyone that blows me away with their customer service. I dealt with Cindy and Chelsea today. Both ladies were patient, knowledge, friendly and so accommodating! I was not rushed and was given different options to look at along with their genuine opinion which made it so easy to figure out what looked best. If you are even thinking of stepping foot in another furniture store, make your first stop Ashley, I guarentee even if you go in and leave thinking you need to "think about it" you'll find yourself back at Ashley as your final stop and the place you buy from. Thank you girls! You rock!
09 October 2019 22:24
I met with the Owner Cindy. And the help I got or any questions I had were perfect. Top of the line help and respect. She was soo helpful in any areas I had. Very friendly conversationalist. I will from here on out deal with Ashley's home furniture. Thanks Cindy.
09 July 2019 7:03
This is the place to go for all your purchases for your home decorating.
Love the staff as well. Very helpful!
19 June 2019 4:42
Today my wife and I purchased a King bed frame for our mattress. The prices were reasonable for quality furniture and the staff were knowledgeable and respectful. Definitely recommend!
16 May 2019 22:41
The staff and delivery fellas at the Kingston location have gone above and beyond my expectations. I had a few minor issues and they were not only helpful but responded immediately and resolved them without question.
I would recommend to anyone, if your looking for quality furniture and want to be treated like family, go here.
I thank you all for making me feel like I'm not just another sale.
Tracy Drinka

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