AutoValue Hyundai

Navigating each manufacturer to see what they offer newcomers is a daunting task!

I submitted an enquiry with AutoValue and within 15 minutes had a call to go through what I was looking for in a vehicle.

I met with Nathan Sears and went through everything, test drive, specs what I wanted in a vehicle. Met with Colin submitted the finance where things didn’t go to plan. That didn’t stop Colin helping me in finding a car.

I cannot express how fantastic Nathan and Colin were in helping me buy my first vehicle in Canada. They both went above and beyond of what I expected.

If you’re in the market for a new car give Nathan a visit, I will be recommending everyone! Great work gents! Will definitely be back in the future!

We walked in without an appointment to inquire about a Tucson Hybrid and two days later drove home with our new car. The customer service we received from everyone we met was terrific. Noah was so easy to work with and answered all questions we had.

Chris and Steve were a great help to get my first car! Equipped with upto date information and happy to help with any questions I had!
Highly recommend!

Got a car there from Nathan, found the service to be very open and honest. Drove my car back home happy

It was a great experience with Leathen. He was so fantastic. He made the procedure so fast that we were to get the car within two days. Thanks Hyundai team for your efforts.

The service dept did a great job. Car was taken in on time and ready when told it would be ready. Great service, even with renovations going on

I am a returning customer to this dealership, having owned a 2017 and 2019 Santa Fe, both acquired new. After 3 years with another brand, I just took delivery of a 2023 Kona N line. I am delighted with the vehicle. I received courteous and helpful service from Chris in sales and Steve in Finance, and I am delighted to become re-acquainted with this excellent dealership once again.

I hit a pothole in my Santa Fe XL and the drivers side tire was making a terrible noise and unfortunately I was 1.5 hrs away from home. I arrived at Auto Value Hyundai at 4: 15pm (they close at 5: 00pm). The service manager Dave Huntington was concerned about me driving the vehicle and immediately had one of his mechanics (Keith) have a look at it. After a drive in the XL Keith put it on their lift and determined there was nothing broken. The lug nuts were loose and had to be tightened, problem solved and we arrived home safely.
The only issue I have is that they are to far away for me to take my service there.

Amazing service from start to finish. Starting with Noah the sales man. Colin Devantier the business manager went above and beyond to make sure me got the car I wanted. I definitely recommend autovalue Hyundai to everyone.

Great buying experience with the help of Chris. All staff at AutoValue Hyundai and excellent to deal with.thank you

Jody contacted me from the dealer and was extremely helpful and had wonderful customer service and was able to resolve my issue with my last experience. She was extremely attentive and listened and provided a satisfactory resolution. I’ve been bringing both my Hyundai here since I moved back from Alberta and it’s because of people like Jody. Thank you

Taking my maintenance business elsewhere. Finally left after 2 hour wait for an oil change. I was unaware a free alignment came with the service. The oil change was completed but my car had been sitting for another hour waiting for this free alignment. It then would have to come back out and wait for my free car wash. Another customer was in for an oil change. It was 3 hours before his alignment happened and he was still waiting for that to be completed and get his car wash when I left. He admitted he had nothing else to do but was definitely getting impatient. I was not impressed with the attitude of the girl waiting on me. Turns out there was more work needed and in 2 hours time was never told. I drove off and went to Advantage Autopro. Turns out you do not need to go to your dealership for warranty work. Only thing Advantage Autopro cannot do is recalls.

I've purchased three brand new vehicles from AutoValue Hyundai since 2010. It was easy to negotiate a fair deal on a new car with the salespeople, although the heart of any quality dealership lies in the service department. Service advisors, along with the experienced technicians have kept my vehicle in top shape. Jody, a front line service advisor at AutoValue is the one I trust to check for any recalls, deal with any issue I may have, and advises on upcoming maintenance requirements which I appreciate. She has an engaging personality and is helpful with the clients who bring their vehicles in for service. Five stars to Jody for excellent customer service in a quality dealership.

Big thanks to the staff at Auto Value Hyundai especially Noah and Colin who made the purchasing experience of my new Sonata extremely easy, thanks again Noah and Colin for getting my car delivered weeks before the estimated time.

Dennis

One of the worst place to go for shopping or for servicing. Takes 3 to 4 hours for oil change and can’t find out whats wrong with car when there is clearly an issue.can’t provide shuttle service. It takes about more than an hour to get picked up. DONT COME HERE. AVOID THIS PLACE AS MUCH AS YOU CAN.

I placed a parts order through Jason and my experience was amazing. He was able to answer any questions I had and was extremely helpful. I will definitely order through him for parts in the future.

When we entered Auto Value Hyundai, we were greeted warmly by a sales representative. He listened to us as we shared what vehicles we were interested in. He went out of his way to accommodate us. We called him a few days after our purchase with some questions regarding the car. He was very knowledgeable and quickly gave us the answers we needed. All in all we had a great experience, and we are enjoying our new Hyundai Sonata!

My husband, Steven, and I were really impressed with the sales team here. Chris was very transparent with numbers and provided us with several calculated options for leasing and buying so we could decide what worked best for us. Chase was also super nice and friendly. They were flexible and worked with our schedule since we live out of town. Colin was very nice and helpful with finances and explained everything thoroughly. As a young couple, we really appreciated that they took us seriously and answered all our questions. I also appreciated that they addressed both of us instead of just talking to my husband. 10/10 would recommend.

Was looking for a car to replace my old clunker and Cody was fantastic in his service, he was patient and very professionally answered all my questions and helped me get exactly what I needed! Very happy with my choice I would highly recommend him!

Best service, All guys including steve, cody and collin treated us nicely and made a good deal with us. Highly recommended.

If you are looking at any negative reviews I would say ignore and go and experience it yourself. It goes without saying that you are smart and do your own research beforehand. Our family had a great experience at this dealership! We were looking for a new car and it was super difficult finding anything with the dealerships in Toronto due to all the supply chain issues. We saw a hybrid Tuscon on AutoValue's website, called in and got connected to an amazing sales rep, Cody. He was super flexible and offered to meet the same day. At the dealership we felt welcomes by the entire team. Chase and Matt the sales managers and Colin the finance manager were all super friendly and seeing that we had a new born with us did everything to make the deal the best deal for us. I would recommend them to anyone!

Just pickup my Elantra last week. Special thanks to Cody and Collin to Crunch some numbers and Steve to make the Deal happen. It was really nice Experience with Auto Value Hyundai.

It was a pleasure shopping here. Chris, Colin, and Matt all made my experience fun and stress free. I would highly recommend Autovalue Hyundai for anyone in search of a new vehicle.

This is my 3rd time buying a vehicle at AutoValue Hyundai. All 3 experiences were great! This last time we dealt with Chris, Steve, and Colin, and all three gentlemen were very friendly, helpful, and easy to deal with! Would definitely recommend AutoValue to friends and family!

I’m just back from a great experience buying a new Hyundai Elantra! Omg, the car is amazing and Yuri Migunov was a pleasure to deal with! Easy to talk with, a straight shooter and wonderful service! Steve Edwards, the Finance Manager was also awesome and made this a great experience!

Beware of this dealership AutoValue Hyundai. Would rate negative 100 stars if I could. 1st when trying to inquire of lease for 2022 santa fe calligraphy of price, interest and options Sales Rep Yuri wouldn't provide the interest rate and asked what the difference was if it was 12%, 6% or 0% we walked away at that point. This dealership is like the only one that wouldn't provide you a purchase agreement break down until you have to sign the deal, they only give you their own breakdown of what they want u to see, they leave out the interest and all their administration fees and etc, where all other dealers in Niagara provide it to you without you having to even ask. Went to different dealer however no suv within 200km and autovalue wouldn't dealer trade so only way to purchase was from autovalue. There were 2 modules of this suv with that same trim and when I asked Yuri if I could see the other one he refused. I ended up having to buy 2022 santa fe calligraphy last 6 digits of VIN (#377533), got home in the evening it was dusk and in my garage saw all kinds of scratches on back of tailgate below the rear window. Took pics and sent to autovalue manager Matt right away. Within hours the other hyundai dealer that tried locating the suv with 200km contacted me and said that the VIN 377533 had a car wash break on it and had extensive damage. (All the remaining scratches on tailgate) autovalue tried selling me a very damaged 2022 santa fe and completelylied about everything. And this was the reason why autovalue wasn't doing the dealer trade, I called them out on it and there response was "so I guess we dropped the ball on this one". No apology at all. The only other same suv was the other one that I asked about and Yuri refused to let me see and found out the GM Ralph was demoing it out for himself. This suv had all the safety features that I wanted and needed. They offered me the 2022 demo with over 1700km with other incentives that I had to really negotiate for and got. I didn't want a used 2022. I wanted to purchase a new 2022 so I had to settle for the demo 2022. Their sign on the door says "we treat you like family". Very disgusting if this is how they treat their own family. Worse staff and management ever. They also charged me for freight and air which they can't do when its a used demo car. I have filed a case with Hyundai Canada, Hyundai Financial and OMVIC which has confirmed that they shouldn't charge the freight and air. Also they messed up my credit rating and did several credit checks on me when having to give back the damaged suv in order to get the demo suv without my permission. As well they didn't return the damaged suv properly and I had owned two 2022 santa fes for about a week and yes also had double payment come out for both. Its such a mess. Its still not all financially corrected. They are ALL so very unprofessional and dirty sales reps/management.
Stay away from them and go anywhere else.

Putchased a new Santa FE Sales rep Yuri Migunov very knowledgeable about Hyundai vechicles,
particularly during the vehicle walk through to familiarize me with the vehicle components

Overall it was a very pleasant experience from start to finish

I needed a difficult part to find for my 2018 Elantra GT Sport and Brad Morrison in parts found it for me and went out of his way to get it shipped to the states quickly. I was so pleased with the deal I sent him a WyoForBuffalo T-shirt that we had made here in Wyoming. Thanks Brad for your excellent customer service.

This is the second vehicle that we have purchased threw this Dealership. Both times our experience has been exceptional. Our sales people who helped us this time were more than helpful. We are not technically up to date and both Noah our salesman and Mike both walked us threw everything and set up the car to run efficiently to our needs. It is a smart car. We have shared this on our social media pages (FB) and encouraged our FB people to use this Dealership for their next Hyundai purchases. We are a Hyundai family as others have bought Hyundai after test driving our First purchase a 2006 Tucson. We will most definitely suggest this place to anyone that asks us about the car.we have had many who say they love the design of this new 2022 Tucson in the pictures we shared. Also every person we came into contact with from the lovely ladies at the front desk to the folks in service and the boss himself treated us like family. Very Happy customers.

Steve and Michael were amazing and I’m in love with my new car
I definitely made the right choice because of them

After speaking over the phone with salesperson Yuri regarding our interest in a Venue, we went to the store in person the next day. We were greeted right away and treated in a friendly and respectful manner. Yuri spent some time with us in order to genuinely understand our wants and needs in a new vehicle. He was professional yet friendly and easy to talk to. He also clearly had an extensive knowledge of and love for cars which lead to a feeling of confidence in his guidance in choosing a vehicle. He set us up to drive the Venue which we had requested and recommended trying the Kona N Line which he thought we would probably like better (he was right lol). Throughout the process, we were treated with respect and professionalism by all staff, including Yuri, Steve and the receptionist. We highly recommend dealing with Autovalue Hyundai.

I really recommend AutoValue Hyundai for assisting us in purchasing our first car. It’s a pleasant experience especially Yuri for explaining all the details of the car. I wouldn’t hesitate inviting our friends and colleagues if they decided to have one.

My Wife and I went to Auto Value Hyundai on a Sunday not expecting it to be open, to our surprise the Sales team was there and they were open for business. We were greeted by Euri, who attended to our needs, after selected the car we wanted we took it for a test Drive. It was a 2022 Kona.
Once we made up our minds, they gave us an appraisal on my wife's car which was very fair and we negotiated for the Kona. We then wrapped it all up with a Meeting with Steve Edwards the Finance Manager, he like Euri was very informative and lead us through the final steps,

We can't say enough about the friendly and great service we experienced and recived.

Thank you to all.

My wife is enjoying her New Kona

They made buying our new Tucson a smooth experience! Friendly and knowledgeable management and sales team! They gave us a tour of the dealership, introducing us to personnel and walked us through all of the car's technology and features. They have followed up with e-mails and phone calls to see if we are happy with our purchase and if we have further questions or need assistance. Great service!

Just purchased a car from AutoValue hyundai and Chris was amazing and made buying my first car a great experience. If you want great customer service go to Chris, and if he is not there, it's worth waiting for him!

I had a great experience when I came into AutoValue Hyundai and purchased my 2013 Tucson Limited with Mike Speck. He was so helpful in helping me purchase my car. Steve Edwards was also very helpful in assisting me with all my financial work for my new car. Thanks guys!

Attention to detail from really helpful and knowledgeable staff. Nice to have the personal touch. Superb service staff, always a pleasure to deal with.

Very happy about the sales service we received from Micael Speck! His soft sell approach was very much appreciated. We came to the dealership knowing what we wanted and happily purchased the 2019 KIA Soul EX. Michael also took the time to answer all our questions. Thanks Michael!

Yuri was very pleasant to deal with and extremely knowledgeable. My only negative remark would be that it took a week to get the car detailed, not his fault. This cost me in extended rental charges.

From the moment we walked in the door to the moment we got the keys to our new vehicle, our experience at AutoValue Hyundai Niagara Falls was wonderful. Staff were friendly, answered all our questions, made us comfortable, and shared our excitement about the purchase. Mike Speck, our salesperson, listened to our questions and addressed each one carefully. Steve Edwards handled the paperwork detail with care. The tour of the facilities and in-car demonstration of features were also appreciated.

This is my second time purchasing from AutoValue Hyundai in the last 5 years. Chris and Steve went wayyyyyy above and beyond to help me get into a new car after I got into an accident in my old car.

I cannot express how appreciative I am of them! I had a lot of trouble with the St Catharines dealership to say the least, and they helped me every step of the way. They even provided rides and a loaner vehicle when needed. I am so glad I ended up purchasing from this dealership instead.

Chris and Steve thank you so much!

I Had a great experience at AutoValue Hyundai in Niagara Falls. Michael and Colin were very friendly and definitely made the experience of getting a new car exciting and easy. I love my new car already!

I would definitely recommend you buy your next vehicle at Auto Value Hyundai in Niagara Falls and be sure to ask for Michael!

I came here looking for a car from out of town and I can’t say it enough how helpful the whole team was at Auto Value Hyundai! Mike was my guy.he was knowledgeable about the car including all the technical details. Colin made the whole process of getting the car in my hands the same day really speedy. Honestly, I loved them and their sense of being one big family there. Also, Matt and Chase.thanks for your courteous welcome!

Highly recommend auto value Hyundai. Every staff member goes above and beyond from the mechanics to the sales staff. Erin was knowledgeable and friendly from the moment I came in to the moment I drove away in my new vehicle. Steve the financing manager is friendly and helpful with any question I had and helped me get into my new vehicle quick. Thank you both so much I’ll be sending anyone looking for a vehicle your way!

The service was great. Chris is a supporting salesman who goes out of his way to find what I wish for and what suits me. He is not in a hurry but thing’s certainly happen fast. Steven is a great financial advisor and he doesn’t make the process difficult. He takes his time to explain how things work best for the client. He is awesome and approachable. These guys made my day I came in 11 am choose a Hyundai Tucson went to the hairdresser and was back to sign the papers and drove my car home at 5 pm. They made it happen. Thank you.

I went in on Sat shopping for a pre-owned vehicle.
Chris made the process easy and I was thrilled to leave that day with the vehicle I wanted.
Colin was super helpful as well with all the paper work regarding financing and warranties.

I never thought things would be this simple.

Thanks gentlemen for your great service!

I recently needed to purchase a new vehicle and began my search via the internet to see what deals were available. Hyundai has a great web site and I visited the dealership in Niagara Falls. Yuri Migunov kindly greeted me in the showroom. Yuri patiently walked me through all my options and questions I had, and then showed me the vehicles he thought would meet my needs. Once I had decided on my vehicle, the 2022 Kona, Steve Edwards kindly explained my financing options and Care options for my new vehicle. Due to the issues surrounding the availability to supply dealerships with stock, Hyundai still has many great cars available and both Yuri and Steve worked hard to be able to meet all my requests and went over and above to ensure I was 100% a happy girl as I drove away!
I would highly recommend the Niagara Falls Autovalue Hyundai as both Yuri and Steve made my purchase seamless and the entire staff was so kind and helpful!

Thank you Michael for assisting us to purchase our new car. All the staffs were friendly and helpful. They cleared all the doubts I had. Thank you once again.

Terrible service. Never go back or send anyone there. Friendy fake. Big let down.waste of my time

Well I have to say that Michael was such a professional. He answered any and all my questions regarding my new Tucson Hybrid. Made my whole experience stress free. I would recommend Auto Value Hyundai to anyone looking to purchase a vehicle.

Excellent staff, very courteous. Explains everything thoroughly and treat their clients like good friends.

Recently i made my third purchase from auto value Hyundai in niagara falls. I was very pleased with the reception and information i received from the sales manager, Chase Bell. He, together with Chris Lortie, politely put together a suitable package that secured my purchase of yet another HYUNDAI! Steve Edwards was instrumental in putting together a quick delivery and recommended a warranty that best suited my driving needs! He also resolved several issues quickly and without hesitation after my purchase, for which i am very grateful! Overall a great performance by all staff yet again! Thank you

It was an Awesome experience here at Auto value Hyundai as I was here for regular Maintenance of My Car. Service Staff Was very Friendly and I wanna give huge Shout out to Franco He was really nice guy and very Informative.
Thanks Franco.

My purchase was fun. I was helped by Chris Lortie. This guy is super fun and energetic. He listened to what i wanted vs what i was looking at and help get me into a great car with the help of Steve from finance who was also great with the financing. These guys even stayed after hours on a Friday to accommodate my schedule. I love my new ride! Thanks guys