Avenue Tire Depot Inc

This place is awesome! They always do everything they can to accommodate you, your schedule, and your budget. They've always gone above and beyond for me and it's super appreciated coming from dealership service.

You get a good deal but SOME people are rude here. You get what you paid for as it looks like you need to pay extra for better treatment

Quick and professional service did wheel alignment 4 wheels on Honda accord and paid 100 Cad

Would be really helpful if I could get a hold of someone to book an alignment and tire change. Who knows, I might even be inclined to give them 5 stars

Had a great experience here buying and installing 4 tires. Received a quote weeks ago and it was the exact price, and lower than other places in the city by a decent amount. Showed up at 10: 30am expecting to leave my car for the day and I would out of there by 11: 10am. Hussein was super great and friendly the whole time I was there. When I need new winter tires, this is the place I’ll go to.

Called in to have my car brought in for some repairs the first the called got disconnected after the second time (cause the clerk called me back) he placed me on hold to book me for the appointment I needed forgot me on the line the call disconnected and when I tried calling back the garage no one would answer. It's frustrating to see the auto trade degrade to such bad standards. The two stars is cause he called back cause the call disconnected.

What an amazing tire shop. I needed basic all seasons in a hurry. I got the best price in town, installed, balanced, aligned and on my way quickly. I highly recommend Avenue Tire Depot on Avenue L.

The Avenue Tire team, to me, are nothing short of amazing! They will go the extra mile to ensure customer service! Their advice has been spot on and appreciated!
I highly recommend this amazing company to one and all!
Thank-you Avenue Tire
Tom Hawboldt

They sold me tires that were different size from the manufacturer specs, but the person at the location reassured me they would be totally fine for my car. They also gave me this “ deal” on a brand I had never heard of. Fast forward a few months, those tires are now totally done, have cracks on the sidewalls and caused issues with my vehicle. I asked my dealership to just toss them out and replace them with genuine, good quality tires. The tires they sold me were poor quality, cheap and barely lasted 5000km. I just spent $1200 replacing those tires with a reputable brand that won’t cause any further mechanical issues. Save yourself some time and money and do not go there for their “deals”. Needless to say, I had purchased 4 brand new tires there less than a year ago and they are now in a dumpster… $$$ down the drain. (the reply from this business is truly hilarious! Yes I’m talking about tires here)

They put wrong tires size and they made holes in the tires on purpose to fix them and make more money. Don’t go there they are scammers.

Great shop very fast service. Never had any issues here for the years I have been getting my winter tires/ suv fixed.

Best prices and great service always happy with the customer service from the staff would recommend to everyone

My wife bought winter tires and had them put on rims and the staff member signed on the receipt that she could return at a later date to have them installed at no other charge. When she returned the staff member on the counter refused to install the winter tires unless she paid $100. The original staff member was there and said he told her he would do the instalation for no charge. He said no we would have to return with the receipt that says that. We drove home got the receipt and returned and he still said no he doesn't care what we were told. This business does not honor what they write down on receipts even when staff acknowledge that is what they agreed to
In addition the disrespect my wife was shown when speaking to the first gentleman was not necessary. He told her to be quiet and not speak when he speaks and it only matters what their website says not what the employee signed off on
This location does not stand by their word and had no intention of honoring what the employee signed off on even after he agreed that was what he said. I would not recommend buying anything here because they do not honor their word. NOT HONEST BUSINESS MEN.

This is the BEST PLACE to get any tire or car related services! The staff are friendly and highly skilled at their craft and also the products are of the HIGHEST QUALITY! Please come by for your winter/all season tires asap! I looked all over the city for affordable prices and Avenue Tire Depot is the BEST!

Quick, convenient, honest and straight to the point. Best pricing for tires that I've ever seen in the Ottawa area. Thanks for your great service and keep doing what you're doing. Would definitely come back and will be recommending to family and friends.

This business is what every business should be. They are honest, respectful and provide very professional advice and pricing for new tires. No gouging or unnecessary sales here. Today, I thought I needed new winter tires and was told I didn't yet and before they let me leave, they told me to drive to the service area to top up the air in my tires. I am an older female and I am grateful to these gentleman for always making me feel welcome and as importantly, always making me feel like my trust in them is well-warranted. I can't recommend this place enough.

We went out to the van at 7 this morning to find a flat tire after a night visiting Ottawa. We were about to leave for a multi-day road trip to BC, and had at least 12 hours of driving ahead of us today.
We called Avenue Tire Depot, and THANKFULLY they were open that early. We filled the tire, carefully drove over, and by 9am we were back on the road with two brand new back tires. They have been great so far. A huge thank you to the staff here for saving our van and our road trip! Excellent service.

Great service even they were very short staff.
Very nice and polite gentleman who serviced my car.

Super friendly, fast, and knowledgeable staff. If they do t have what you want, they’ll find it.

Great prices on tires! Picked up a set of p-zeros for my Porsche and they had the best price in the city and online! Thanks Hussein! Recommend this shop 100%!

Great service. Purchased tires.best price in Ottawa. I had them put on my rims and I was in and out in 45 minutes. Friendly staff.

Friendly service, listened to what I needed those tires for, ordered them in for me to pick up in a few hours, price was awesome, I will buy again when I need more, and I am in the area
thank you, Hans Newcastle, Ont

I've gone to many places for tires and service, if you're looking for honesty and integrity look no further. I have always gotten my tires and vehicles serviced by these guys and I'm leaving happy everytime.

Friendly and knowledgeable staff. Their prices are hard to beat. The first place I call for truck tires.

Avenue Tire Depot sold me great tires at a great price. You can also just buy the tires and do the installation yourself to save more money.

Cheap, fast, new & used tires. Just bought a set of 4 yesterday. Will update in a year if they’re worth it…

They are never on time and they can't balance a tire to save their lives. Decent prices for sure, but garbage everything else. Highly do not recommend. Spend your money on a garage that can actually do their job.

Always low prices, good workmanship, and quick turnaround time. Been using the place for years and the owners are very fair and hard working

I've been going to Avenue Tire for 10 years now.
What can i say about this place.it's always a great experience.
All the staff are so friendly and helpful.
I highly recommend this place.

Go to place for tires, lots of options and they explain best options, they never try to upsale or pressure additional servives

I was highly disappointed with the service received here. Three and half weeks ago I brought my daughter's car 2013 Elantra for repairs. There's noise in the right hand front wheel and same on the rear wheel.
I worked in the dealership and I already know exactly what was wrong.
I chose not to disclose just to found out if this guy will be truthful. After he drove the car and he confirmed the noise. I was asked to leave the car and come back in the evening which I did.
When I came back to pick up the car, I was told they fix wheel bearing and alignment that brought my bill to $275 which included labor.
It was very disappointing and frustrating to find out that my complaint wasn't looked after. I drove back to Barrhaven with the same noise and cranky on the wheel.
I just don't understand how you brought a problem and was left untouched and taken care of another unmentioned issues. I understand if the wheel bearing is safety issues at least you should have mentioned it.
I brought the car back and the mechanic concerned went on drive with and accepted that the issues wasn't fixed.
He asked me to come back to service my break but I changed my mind from going back.
I felt very uncomfortable because he lost my trust.
Hussein is the mechanic and didn't handle my problems well.
Car owners beware!

Response by staff on phone was willingness to help me get my winter tires on for an impromptu trip from Ottawa to Mississauga was commendable. I can trust them

Paid for tire swap and balance, they just swapped it and did no balancing, had to take it to the dealership to get it fixed. Stay away if you are looking for any customer service at all.

I needed help with stripped bolt and they helped me out. Wonderful people.

I've bought tires and had winter / summer changes there in the past. Always very busy. They are always focused on just getting the job done.

I bought winter tires here. I literally called, showed up, and they changed my summer tires to winter with a very reasonable price on the spot, in under 20 mins. I am not sure if this is what they always do, but guys were so nice and so helpful, I would definitely recommend them!

Great guys, always honest and professional, gives great deals and super good service! Always reliable, tires good quality!

Prices are more than fair. I was from outside town nd one of our tire blew. It took 45mn (we have a 9mt old baby) and we were good to go. Pick a honey jar at the cashier for 10$ it is most def worth it

The prices at avenue are unbeatable. They will provide fast and on time service. Expect to adjust tire pressure and clean your rims after. If you want to get the same tires for less, visit Avenue.

Its was very good. Avenue L tires is the best place to buy tires. Any brand and best prices. Mohamed is the owner.

Where do I begin. This place is hands down amazing. I have never dealt with more pleasant, down to earth people. Very friendly and hard working. They got the job done so quick. The price is also the most affordable. I never had a mechanic also clean my old tires before putting it in my trunk. Wow. I need summer tires and I can't wait to go back. Also check out their website it's very well done!

Found a great price on Pirelli P7 All Seasons! Mounting, balancing and alignment were done quickly and professionally by Mohamad and his team. And the waiting area has TV and Wifi.

Just be careful and ask about the price. They charged me 67% more than what they charged me 6 months ago for the same task.

Good Serv8xe and Price, a misunderstanding was fixed in minutes by the staff to get us all season instead of Winter tires

I was looking urgently for some Michelin Pilot PA4 Aplin. Avenue Tire Depot was quick to answer my phone call and source my tires from Toronto. Price was reasonable for the tires and were able to accommodate shipping of these tires to the dealership (where my car was located)

From initial phone call to tired being delivered to the dealership took only 24hrs! Great service!

I went to this place to have winter tire installed. Inspite of being the busiest time of they year they tried their best to squeeze in a slot for me. Staffs are friendly and efficent. Great prices too!

They are extremely busy, line ups all the way to the road, you need to come there in person. Pick up your tires and you will absolutely get the best deal, overall honest people and very patient. Totally disagree with whoever say they are crooks, total opposite.

Doesn’t look like much, but it’s a great garage! I’ve been here multiple times, for flat tire, oil change, brake replacement.always a fast, courteous and affordable service. I’ll definitely comeback. Thanks

Awesome service! Went there with tires and rims for mount and balance and they did it no problem. Didn't even take an hour. Really friendly and knowledgeable staff! Thank you!

Very honest about the work. I appreciate that they took the time to explain the differences between tires, as I needed new ones. Very reasonable prices and right away service. Would definitely come back here for any car issues, and recommend to friends and family!

I am certified mechanic and mechanical engineer who worked in several "big" auto service centers in Ottawa, but I couldn't reserve to appreciate this place. Very Good job.

They don't spend money on "garage decor". Get ready to visit ugliest tire shop in Ottawa. But they have tons of tires and beat everyone else's price on Michelin, BF Goodrich, Goodyear. Always open on Saturday too (cool). Wish you the best.

Undisputedly, the best tire services for all makes and models in Eastern Ontario. They have the best prices bar none and offer you quality service each time with completely honest and truthful advice. No appointments are necessary, however they are very busy so keep in mind about the possibility of longer wait times. Visiting them early in the morning when they first open is the ideal time if you are in a rush. Ibrahim and Ali, you guys are doing a phenomenal job, keep up the great work!

These guys are awesome. They did a 4 wheel alignment on my Subaru and a tire rotation for $87. They were done within an hour. In addition they notified me of potential issues (power steering leak, oil leak) etc. I would highly recommend these guys!

I’ve used the Metcalfe location three times now and have been extremely satisfied with the service. Prices are the best in town and when you order on line there are no surprises. They advertise the “out the door” price and get back to confirm same day. I highly recommend them.

Good service, great prices. Half the cost of the quote I got from the dealership. Open 24/7 during winter tire season and very busy, so it might take them a few hours, but I dropped off my car in the evening and picked it up the next morning.