The flowers were beautiful. The service was so friendly and professional. And the flowers arrived within hours T the hospital. Staff also loved them. Will definitely be my chose of flower shops in the future.
We were in from out of town and needed flowers quickly. This beautiful arrangement was done and ready for us within an hour. Extremely grateful and happy
Thank you to Mary! After a bit of a mix up, she made sure that our order was delivered and the customer service was fantastic! The flowers were stunning!
Had to call to place an order from Toronto; and had a very pleasant lady helping me with my order. Prices are lower than most places, and had free delivery to hospital. Pleased with the whole experience.
I bought some beautiful bouquets from Avondale flower & gifts. It has been a week and they still look wonderful. The staff is friendly and helpful. I will be coming back often. This place is my go to flower destination.
A big shout out to Mary and the Avondale team for making me look good! The flowers you sent were simply breathtaking and you always seem to know the right fit. I never hesitate to use you when I need that special gift. You guys are awesome!
Excellent Service, wonderful quality and amazing prices. We ordered 125 bouquets on Mother's Day weekend. They were GORGEOUS.above and beyond our expectations.
We have been dealing with Avondale Flower & Gifts for may year, all the flowers and plants located in our common area planters, are from Avondale. They also supply flower arrangements to the new tenants of Quinte Mall. They have proven to be very knowledgeable and have great products.
Wonderful Service and fresh flowers! Avondale played a special role in our corporate event in November at The Carlu in Toronto. Thanks for the delivering beautiful arrangements Mary!
Every week, I obtain flowers from Avondale Flowers and incorporate them into my lifestyle business. I am always thrilled with the selection and how fresh the flowers are. The staff are always so friendly, and extremely knowledgeable. I recommend their flower store to everyone I know. Tracy Struthers
Avondale's owners truly love what they do and love their customers. Great people to deal with and very generous. Their flower arrangements are stunning with great value. They have something for any occasion and will go out of their way to accommodate.
Mary and her team from Avondale Flower shop has created beautiful Christmas urns and arrangements, for us and our clients, for the last ten years.including delivery. Thank you!
We have been using Avondale Flowers' products and services for years. The flower bouquets are always fresh and beautiful. They have great suggestions for anyone on your gift giving list. Keep up the amazing work Thank you for what you do!
We went to Avondale flowers to order an arrangement for my mother in laws funeral. Mary took the time to show us through the book and made an absolutely stunning arrangement. We could not have asked for better service and price. Thanks again Mary and staff you made this hard day a little easier
I would like to thank you for the beautiful centrepieces you created for our family wedding on Sat. All the flowers were so fresh and the roses were amazing. The Mother and daughter team were very helpful and went over and above to make the reception tables look fabulous. Thanks again for the out of town delivery, the extra help with setting up and making the centrepieces so special.
I just got married September 21st, 2019 and had Avondale as my florist. Mary and her team worked tirelessly to ensure that my vision was captured and they did an ABSOLUTELY PHENOMENAL job. Everyone was talking about how beautiful the flowers were! I had multiple people ask me if I got the flowers from Toronto and I advised them that I used, Avondale, an incredible florist just up the street ;) One aunt even cried because the flowers were so beautiful! I am so grateful to Mary and her team as they played a huge role in making this day the most special day of my life. She is spectacular in every way (loving, kind and caring) and I simply cannot thank her and her team enough. I LOVE AVONDALE! Thank you again for playing such a huge part in my wedding day!
I buy flowers a few times a year here for special occasions, never had a problem with this shop. Flowers have been fresh and lasted a very long time. I have read some of the negative reviews, but that has not been my experience. The ladies that work there have been very nice and the flowers are beautiful. Yes, I would reccomend this place to friends and family.
Always fantastic service and selection! I use Avondale for all of our corporate gifts as well as anything I need personally. The new owners have really stepped up and have continued the tradition of A+ customer service, I'm a customer for life.
Owner is very unprofessional and rude. I would never buy flowers from this place again. There are so many great floral shops in Belleville like Flowers by Dustin where the owner goes beyond for her clients.also Flowers by Barbra has kind staff that welcome you with open arms and that is where I will take my business.
Very disappointed with the poor service provided. The arrangements are acceptable but are not to the standard of their pricing. But really the main thing that would keep me from ever giving this company my business is the fact that when something goes wrong instead of taking accountability and attempting to rectify the situation they instead refuse to acknowledge any error and then take ridiculous efforts to attempt to bury any negative reviews.
An employee is only a human and it is unrealistic to expect that nobody will ever have a bad day or make a bad choice, the distinguishing feature between great businesses and those that are less than satisfactory is how they handle these situations, which is why I’m leaving one star.
So happy with all the beautiful and unique arrangements prepared by Avondale. Whatever the occasion; Christmas, Thank you, Birthday.all lovely. Would highly recommend!
Terrible disrespectful service. I ordered flowers for my mother in laws funeral that were supposed to be delivered on Friday. I went to the funeral home early Saturday and discovered that the flowers had not arrived. Burke funeral home said they would call but I decided to go to your store in person. When I got there at 10: 25 there was a sign on the door that said “open at 10: 30. I waited with another customer and at 10: 40 I found a gentleman in the yard and I explained my situation. He said “let’s go inside and figure this out. ” When I stepped in the store and simply asked about the flowers the owner raised her voice and pointed her finger at me and said “ get out of my store right now. ” I said “ why are you being so disrespectful” and the owner said “ get out of my store right now your flowers will get there. ” I started crying and said “ thanks for your compassion” and the owner replied “ you are welcome” I will also mention that the other customer walked out without ordering anything and said to me “ I have never witnessed anything so disrespectful in my life. ” I have frequented your store on several occasions and can promise you that I will never buy another flower from you and I am spreading the word in small town Belleville. I will as I will alSo mention that I paid 120.00 for a bouquet that looked like it should have been 60.00.
Have been using Avondale personally for years - so sorry to see the backlash of one angry woman's social media post having such a negative impact on a local business that I hold in such high regard.
This past Easter holiday my mother received a floral arrangement from Avondale Flower & Gifts she simply could not say enough of for its beautiful flowers, arrangement and long lasting quality. It's a day after Father's Day and she still mentions that gift of flowers. I would not only recommend Avondale Flower & Gifts for its beautiful arrangements but for the exemplary service that is both wonderfully friendly and exceedingly thoughtful.
The owner is rude and disrespectful she yelled at a woman who went to Inquirer why arrangement had not yet been delivered to her mother-in-law's funeral.
Mary and her staff have always given us friendly, professional service with quality products. Each year she makes 30+, stunning, Holiday centerpieces for us to hand out to clients and they RAVE about them. She has also provided us with fresh cut flower arrangements and indoor potted plants, all of which were done beautifully. We would 100% recommend her to any of our friends and clients.
Awful service. Very disrespectful to my mother on the day of my grandmothers funeral. Yelled at her and pointed at her to get out of the store when she came to pick up flowers BECAUSE they weren’t ever dropped off at the funeral home the time they were supposed to (the day before). When the flowers did arrive they were half the size we paid for.
I also ordered flowers here a year ago and they were unprofessional, had to wait forty five minutes at the location for them to complete the order even though they were ordered two weeks in advance. Will not be returning.
I had a very disappointing experience with this flower shop. My mother ordered me an arrangement from Avondale through her local flower shop in another province. They called to arrange a delivery but never showed. I phoned them a couple of days later to let them know I never received the delivery. The woman who answered the phone said she would look into it and call me back. She never called back. My mother followed up with her local shop who called them multiple times and emailed them, never receiving a response. Finally, nearly two weeks later, they managed to reach Avondale and they promised to deliver me a “spectacular” arrangement later that day. I did receive a bouquet of carnations and mums; nice enough, but not exactly spectacular and no apology.
This shop might be fine if you’re going in and buying flowers or a plant in person and taking them with you. However, based on my experience, I would choose a different shop if you’re planning on having flowers delivered, especially if you want them delivered for a special occasion on a specific date.