Kiran has been very accommodating to my meal tonight and has even delivered it to my table inside the restaurant, and the food was excellent and the drinks were really really good… Thank you so much for being open later so that I could enjoy this meal when it’s nice and quiet in here.
The burger was very fresh and the best one I've had in years. The servers were very friendly, and accommodating and had quick service. The restaurant was very clean and had everything stocked up for use to dine in and the cold mugs for beverages are always a bonus when dining in. Plus she gave us coupons before leaving. -kiki
Food came hot and fresh. It was a little wait but worth it if you want fresh hot food. Yummy! Definitely one of the best fast food businesses I’ve been in.they also checked on us to make sure the food was delicious and apologized for the food taking a little long since they make it fresh! Would recommend 100%
Can someone from the health department please explain to these Indians that they need to wear work shoes or boots when working and not open toed flip flops and wheres the ice machine for the drinks
Our experience at A@W for breakfast was excellent. Our server was very patient, kind, and courteous and offered very good service. She applied coupons to our order and gave us smoothie and latte coupons. We were very pleased with the service and our dining experience was exceptional.
Shilpa, the A&W cashier, was exceptional! Her friendly demeanor and attention to detail made my visit a delight. I highly recommend Shilpa and commend her for her outstanding service. Thank you, Shilpa, for making my A&W experience truly memorable! Highly recommend her service!
Way better locations. Burger wasn’t great, way too much gravy on the poutine and by far the worst drink machine! They definitely need to have it maintained.
They were very busy when we arrived. The skip the dishes driver arrived at the same time but the person on the counter helped us first and that impressed me. Excellent customer service and good food.
A great experience, first time ever really liked the hospitality by store employees especially the front cashier (Shilpa) treated with profound professionalism.
Had the BEST chicken nuggets this early morning. Working nights means nuggets at 4am and they did not disappoint. Hot, fresh, great sauce (sweet chili) and sweet potato fries to go with it. Such a great after work meal. Made me happy. Staff was very friendly as well:)
Staff was friendly I enjoyed walking in a seeing someone smile and greet me as I got to the counter. The meal was prepared fast, and accurate. I went outside to have a smoke and the young lady brought it out too me. Whether their supposed too or not I enjoyed this interaction. The restaurant was clean floors were washed and the little counter top where the straws and ketchup is was organised and maintained. This restaurant deserves 5 stars
Don't know if the woman was having a bad night, but the service was terrible and food was awful. It was quicker then normal. I guess the food must have been sitting a while. It definitely was not fresh. I didn't even finnish it. A&W IS normally the Only fast food I enjoy/love. A&W is normally a pleasant experience but this was not the case at this location.
I come here for breakfast with a close friend once almost every week. We usually have good service, and the breakfast is consistent. I really like their coffee and hashbrowns. We like it when Salim is working, as he knows our orders by heart and always gets us our food hot and fresh.
I like their breakfast. They make it exactly how I like it every time. Gagandeep is the best. She always knows my order and how I like my breakfast. Always very pleased.
This store is great! The food is delicious no doubt but the service is unmatched. The people who work there sincerely cares about customer’s experience. I usually ask for everything fresh and they dnt disappoints even if it is extremely occupied.
Not really a burger fan, really enjoyed their onion rings and every time I’ve went to this establishment I’ve never had to wait longer then 10minutes for my food.
One of the only places I can order 24 hours without having to drive too far. I’ve stopped here a few times really late at night and have been able to order. Down side is it sometimes tastes like the burger has been sitting there for a while when they are not busy. Onion rings are a favourite though at any hour!
Just placed an order thru skip the dishes snd totally missing order and I calling no one answeres the phones. Please check all orders not happy. It happened at mc donalds and I called them I got free order and skip the dishes refunded me.
The staff were friendly and it was the first time in what felt like forever that we ate inside the restaurant. They were very conscious about wiping the tables and chairs as soon as people left.
I usually like their burgers and chicken fingers, but did not enioy their All Day Special Breakfast. The sausages were pale, bacon, egg, and hashbrown needed more cook time. And toast was mediocre.
Beyond Meat Burger was SO good! Amazing staff as well. The woman who took my order had a smile on her face the whole time I was there. Made for a very happy visit.
My friends and I stopped here after getting back to Welland late. We decided we to get a quick bite to eat after the long drive and get some your famous Root Beer with our order, and again were not disappointed.
It was also nice to discover, and were quite pleased that you were open till 11pm.
My friends had some of your Onion Rings and they were so good that I got some of my own.
Your staff were A1 and just as sweet as Pie.
Everything was excellent and we will be sure to come again really soon.
Thanks A&W for giving us such a good experience and goinng the extra mile.
A relatively small fast food restaurant which always feels busy and crowded. Their burgers and chicken burgers however, are fresh and tasty and they serve the finest root beer in chilled glass mugs.
Great late night food, always fresh and hot. Service is friendly, and they always make sure everything I get is correct. Not much is open in Welland for fast food after midnight, so having a spot with this quality is nice to have.
It was clean and the staff was very nice. They didnt have any real frosty mugs for our rootbeer which was a letdown but they were so kind that I got over it! The order was made very quickly as well.
I was so upset when i bout my egg and cheese on a bun sandwich! The bread was totally stale, it's too bad i was running late for work and couldnt go back and complain! I loved getting breakfast sandwiches at A&W in heartland town centre in Mississauga, and so i was so happy when i found one in my new neighborhood! BUT. Because of my experience at this location, i am absolutely turned off!
I mean bread doesn't go stale overnight, it tasted like week old bread! Yuck!
Amazing first time experience! Exceptional service and quality food! I was also impressed at how much little waste was left after our meal because they use item's they rewash ie: little french frie basket's, mug's, etc
Can't say enough how much I love this place lately. The food is natural and tastes amazing. The best part is how everything is either recyclable or compostable. No trash! Even the straws are paper now! Great work on helping our planet. One small step at a time. If only other fast food places followed their example.
I was waited for 1h and I was ordered 1 large coffee and 1 water also 1 regular drink but I didn’t get any thing at all! They didn’t put anything in the burger! Is that is my breakfast?why is all black? only my driver is good!he also asked 2 times for AW where are my drinks,AW answerd No Drink!!!