A&W Canada

Got a classic breakfast this morning.
No condiments (salt/pepper nor Jam incld). I requested ketchup.

Please ensure the necessary is included. Thank you

Good location with a fountain drink machine. Fully renovated interior. On the smaller side, but it's a nice clean place.

Literally waited 20 minutes for my food. People who arrived after me got their food and were almost finished by the time I had mine (and I didn't order anything weird or that takes extra time) poorly managed.

One of the better A&W, not cheap on the toppings but doesn't have ice for drinks. Parking lot is full of speed bumps and narrow lanes and spaces.

Amazing service an atmosphere with an amazing server, Bianca thank you so much for my first A&W experience I will definitely come again.

I ordered 2 beyond meat burgers one with lettuce wrap and one with regular bun. I ordered to keep all the toppings on. But when I received the it both the burgers were in lettuce wrap and on top of that they were missing all the toppings. When I called the place a lady rudely answers saying this is what is shown. On insisting that I can share my order screenshot she says the problem is with ubereats contact them for refund. I did not want a refund I wanted to eat a decent burger with my husband. This is the last time I have placed order at A&W.with this speed of customer service a big good luck to this place else it will definitely shut down soon.

We have had A&W in all cities in ontarii. Even had it in Calgary, Winnipeg and Edmonton.
All have tasted the same. Consistent great quality burgers But.not this location! The owner of this location is clearly using different meat then the other locations. Greyish is color, spongylike texture, tasted off. Should be investigated. We did not finish our burgers, but complained to them right away. Could be Halal. Or somthing else. I have a great palate and this is not what it should be.

We went through the drive thru. Nothing makes you hungrier then the smell of hot garbage coming off the dumpster as you wait to put your order in. Im sure going in between 10/11pm doesn’t help, but nothing sat well with us. One chicken and one beef order, both sick, one violently ill. Ive been going to A&Ws since they relaunched the brand, and this was my worst experience by far.

Few positives: order was accurate, food was hot/tasty, and staff was polite/professional but there was a decent wait for 2 cars ahead.

A&W Canada is a taste of nostalgia and great flavors! Their classic root beer and signature burgers bring back fond memories. The commitment to quality ingredients and the Beyond Meat options cater to diverse preferences. The friendly staff and inviting atmosphere make dining a pleasure. Whether you're craving a juicy burger or a sweet treat, A&W Canada offers a satisfying experience that captures the essence of comfort food done right.

Overall good experience. I prefer A&W over burger king & KFC. Their chicken is far more tender and cooked fresh.

It's okay. Quite enjoy their Beyond beef burger. (Note- its cooked on the SAME griddle as meat)
Just don't go through the drive-thru. They cannot get the order right to save their lives and certainly do not order online for delivery as you order will be completely wrong. I don't know where the miscommunications are but they're there. Online food orders for delivery via Uber are missing things in the order or the order is wrong entirely. Going through the drive-thru is hit-and-miss. Requesting ketchup packages and napkins is rarely filled as requested. I find it's easier to just go in and check your order right at the counter to catch the errors.
As for the food it's pretty good. For fast food anyway.

A&W's menu features classic fast food fare with a focus on burgers and root beer. Their signature "Papa Burger" is a standout with its juicy beef patty and savory toppings. While not as diverse as some other fast food chains, A&W's commitment to quality ingredients and nostalgic charm sets it apart

Went through the drive through. They told us it would be a 5 minute wait. 15 minutes later I went to ask what was going on. Apologies for the wait as the order had been lost. No offer of refund, discount, coupon, etc.breakfast sandwiches had hardly any bacon and generally not as good as at other A&W locations. Will not go back to this location.

Consistently forget straw. EVEN IF YOU REMIND THEM. PLEASE INCLUDE STRAW.

They forget.

Incompetent staff gave me my 2 burgers with 0 toppings on it for absolutely no reason. I never asked for plain/no toppings, it was 3am and i was the only person in the drive thru so they werent busy either. Extremely disappointing and didnt see until i already drove back home.

Went to A&W after many years. I had a coupon so I tried the spicy habenero chicken burger combo. The burger was unexpectedly good. Here you can also add extra seasoning and have hot sauce from over the counter. So with the extra seasoning, loved the burger and fries even more. The fountain drink were also much better than other fountain drinks.

Went in a snow storm and it was an oasis! Pleasent staff and so lucky they were there still working!

Ordered thru Skip, ordered and paid for Chubby Chicken with extra chubby chicken piece to be added for $4.09 - - you didn't add it and i just paid $12+ for a small sandwich - thanks for nothing

Please provide more chipotle dipping sauce with sweet potato fries and butter with the pancakes. Thank you.

Food was alright but place was dirty fruit flies all around the ketchup and things sitting on tables from past customers

Ordered two teen burgers, a teen burger lettuce wrap, and sweet potato fries. Paid for exactly that (total about 31 and some change). They forgot the sweet potato fries I paid extra for, didn't add it into a combo, and gave us the wrong drink. No receipt in bag otherwise I'd show you. Never again. (lettuce wrap was 99% lettuce 1% everything else)

Good burger outlet. One of the premium fast food chains as compared to Burger king, MacDonald or KFC. Its Beyond meat burger are the best for vegetarian. And the Root beer is the signature drink must try.

Wow very disappointed. Tried drive through. 15 min. Backed out. Went inside. What a mess. Not greeted. Lady at cash did not even ask. I left. Wow wow wow.went to Kentucky greeted with smile. Great food fantastic service. What’s happening at this store. Should close. Everyone were complaining 2.15 not even busy. Lol wow pathetic they don’t seem to care at all. Everyone was complaining. Very sad.

We came Saturday afternoon.very happy with this location.it is clean, easy to park cars.people here are very nice and helpful.thanks so much

One of the Worst locations now! Their hasbrowns are ALWAYS Satuarated with oil you can squeeze the oil out of the hasbrowns, DISGUSTING! This was once one of my favorite A&W's but unfortunately NO MORE. The owner is very nice but his staff are rude and not well trained as my delivery orders had mistakes after mistakes even calling into the restaurant to confirm before delivery is a dead-end makes no sense as the staff does not care.
First location ever that strangely does NOT offer combos according to their staff.
Lastly the staff does NOT care if you return which is EXTREMELY sad.