31 January 2024 17:09
TLDR: They got my order wrong then made me pay more.
I ordered 4 burgers — they got 1 wrong, and missed 1 completely. When I asked them to please give me the 2 burgers for free, they refused. They made me pay to get the 2 burgers, and 1 of them was wrong. They made several errors with my order, and were unwilling to rectify the situation.
I ordered 4 burgers — they got 1 wrong, and missed 1 completely. When I asked them to please give me the 2 burgers for free, they refused. They made me pay to get the 2 burgers, and 1 of them was wrong. They made several errors with my order, and were unwilling to rectify the situation.
20 August 2023 7:09
The food is good the service is good but the root beer has that awful lingering aspertame taste even when you order regular root beer.
14 August 2023 0:09
Thanks to the cashier Justin and the cooks! I didn’t expect it to be THAT fast. The food was magnificent and the root beer, as always, classy.
06 August 2023 0:52
The server was really friendly, attentive and respectful. I'm hard to impress and I found the staff and service excellent. Especially Justin. Good work
05 August 2023 23:51
Food is always cold and sub par, management is atrocious. The bathroom is the most vile thing i have ever seen, I'm amazed theyre allowed to stay open. Strong urine smell, filthy urinals/toilet (every single time we've been) floors often flooded and there is a greasy film on the floors. Avoid this at all costs.
24 July 2023 17:51
The prices are roo high foeabirger place. I paid over $45 for 2 chicken finger combos, because i asked for onion rings on one? Food is good but I can get better pub food served to me by a waitstaff and pay less.
04 July 2023 1:40
I usually have A&W at the Oshawa Centre food court but decided to try this location closer to home. Really glad I did. Welcoming staff, clean location and the food was hot and fresh. Forgot how much I enjoyed their root beer in a frosted mug (I know they can't do it at the food court) and the french fries served in a mini deep fryer basket was a real eye catcher. Keep up the good work.
29 June 2023 18:21
I'm most certainly not the right guy for this review as I hate fast food and everything it stands for.
15 June 2023 15:19
Today (Oct 22/2018) we were out doing some shopping and I had become very curious about the veggie burger being advertised on TV by A&W, so we decided to drop into one of their locations on our way home. Why this particular burger? Well a friend of ours who has become a vegetarian told me about the Beyond Meat brand.as it happens, this is a product that I was not able to readily find in Canada at the time, except for at A&W.
Now I know we're talking fast food here, so my expectations were not high to begin with, but I certainly was hoping for a better experience than what we had. What ruined it for me personally was twofold: First they over-salted my onion rings, and those same onion rings were coated with a semi-soggy crust that seemed to be cornmeal based-yuck! They were so bad and salty that I could not eat them-very sad, because years ago one of the things I loved best at A & W (aside from their frosty Root Beer), was their crispy onion rings.
Mind you, I want to focus on the "Beyond Meat Burger" as that was the real reason we were there to eat, and in that regard I can say that I was pleasantly surprised because the taste and texture of the patty was much like any fast food burger I've ever eaten; with the same taste and chew reminiscent of a beef burger. I would not hesitate to order it again, except I would ask them to hold the pickle, (and maybe the cheese too), due to their high salt content that detracted from the flavours of the fresh lettuce and tomato as well as the patty itself.
The fries were dry and mealy; typical of frozen french fries. Plus they were pre-salted as well, and admittedly we did not ask them to hold the salt on either the fries or the onion rings because we did not remember to do so. That being said, I feel it's high time that all fast-food restaurants ask their customers if they would like them to be salted or not. For my money, onion rings do not require any salting. In this age of so-called "more health-conscious" consumers, you would think they'd get it by now! That, and the fact that those of us with working taste buds don't welcome abusing them.
On the upside, I was pleased to see that they did not use shredded lettuce as a lettuce leaf tends to be crisper and to stay put better within your burger. Plus, the chilled drink mugs are a nice touch although way too large for average consumers like us-big eaters would likely disagree, but a 1/2 size mug would suit us better.
From a diner's perspective the music pumped through the restaurant was way too loud and poorly selected. Despite a polite request from a customer that entered after us, to turn the music level down, the onslaught of disturbing noise continued at the same annoying volume level through the speakers.
Pricing: $24.59 (taxes in) for our two burgers, one order each of fries and onion rings, and two drinks. Value on a scale of 1 to 5, I rate this 2.5
Ambiance: Poor, noisy, and decor in need of a facelift
Service: Friendly, quick and efficient.
Now I know we're talking fast food here, so my expectations were not high to begin with, but I certainly was hoping for a better experience than what we had. What ruined it for me personally was twofold: First they over-salted my onion rings, and those same onion rings were coated with a semi-soggy crust that seemed to be cornmeal based-yuck! They were so bad and salty that I could not eat them-very sad, because years ago one of the things I loved best at A & W (aside from their frosty Root Beer), was their crispy onion rings.
Mind you, I want to focus on the "Beyond Meat Burger" as that was the real reason we were there to eat, and in that regard I can say that I was pleasantly surprised because the taste and texture of the patty was much like any fast food burger I've ever eaten; with the same taste and chew reminiscent of a beef burger. I would not hesitate to order it again, except I would ask them to hold the pickle, (and maybe the cheese too), due to their high salt content that detracted from the flavours of the fresh lettuce and tomato as well as the patty itself.
The fries were dry and mealy; typical of frozen french fries. Plus they were pre-salted as well, and admittedly we did not ask them to hold the salt on either the fries or the onion rings because we did not remember to do so. That being said, I feel it's high time that all fast-food restaurants ask their customers if they would like them to be salted or not. For my money, onion rings do not require any salting. In this age of so-called "more health-conscious" consumers, you would think they'd get it by now! That, and the fact that those of us with working taste buds don't welcome abusing them.
On the upside, I was pleased to see that they did not use shredded lettuce as a lettuce leaf tends to be crisper and to stay put better within your burger. Plus, the chilled drink mugs are a nice touch although way too large for average consumers like us-big eaters would likely disagree, but a 1/2 size mug would suit us better.
From a diner's perspective the music pumped through the restaurant was way too loud and poorly selected. Despite a polite request from a customer that entered after us, to turn the music level down, the onslaught of disturbing noise continued at the same annoying volume level through the speakers.
Pricing: $24.59 (taxes in) for our two burgers, one order each of fries and onion rings, and two drinks. Value on a scale of 1 to 5, I rate this 2.5
Ambiance: Poor, noisy, and decor in need of a facelift
Service: Friendly, quick and efficient.
15 June 2023 4:07
Had an excellent x 100 teen burger in clean and fab a & w last week. Fries could be better but the burger was just terrific
Root beer was great too. Finished the whole mug.
Told them they were super
Root beer was great too. Finished the whole mug.
Told them they were super
12 June 2023 6:57
The new frozen root beer is pretty good. I'll have to try the other ones from their new machine. Good idea A&W.
12 June 2023 3:57
My order was incorrect. They need to check before they pass to customers. Made a complaint but will not go back as this has happened to many times at this location.
07 June 2023 7:34
This location was just plain awful. Burger was old with a hard bun. My partner's burger was just ok. We went through the drive-thru again I asked for a new burger and was given a rude response. The manager looked at the burger and knew it was bad. Why can't people treat people with kindness? Not returning.
25 May 2023 16:32
Tonight we ordered delivery on Uber Eats and ordered 2 combos which came out to $45. Our poor uber driver was stuck in the store for 40 minutes and handed a bag that he could only hope was ours so he didnt lose out on anymore money wasting time here. When our order arrived, we received one single combo that wasnt even ours with a cold burger, congealed poutine and the flattest 7UP that had obviously been sitting in the restaurant for quite some time. Not only was it the wrong order, but after eating what we barely received we both feel sick now. This A&W management needs to do better and we will not be back lol. I get being busy but this was super messed up and I really try not to complain because I have worked fast food before and know its a tough job.
19 April 2023 14:40
Drive thru was very busy but yet still fast I was surprised I got my food so quickly. Good job
06 April 2023 5:31
Took forever to get our food. Could not understand the staff. Part of the pop machine dropped in my cup. Will not be going back there
28 March 2023 13:19
If you Gotta eat out on a dime. A &W mozza burger with extra sauce has my five star rating! No steroids.grass fed. Good Clean eating at its best. Just gotta find a better deep frying oil.