A&W Canada

I work in the the area and come here frequently, everyone at this location is always very kind and the food is always fresh with a reasonable wait time!

Food this A&W is actually some of the best A&W I’ve had in a while, avoid coming here around 11 AM to 1 PM because a lot of kids come here on their lunch during the week

This A&W has the worst service I’ve ever experienced in my life. I waited 15 minutes at the counter for anyone to notice me, and another 20 minutes for my food to be served. Two ladies in the back were continuously talking, even making eye contact with me, and did not acknowledge me at all. This has happened to me multiple times with the same two ladies I’ve never experienced the worst customer service ever extremely disappointed

A&W is a pretty good place to eat. My family really like it because in places like McDonalds and Wendy’s, prices are like a gourmet restaurant for a meal that is not that good. At A&W you get a decent meal for a reasonable price.

Ordered a spicy habanero got a regular chicken and it was nasty to say the least. Don’t go here

The kids working here are clueless and don’t have customers service skills.
They forgot my order, standing in line for 15 minutes for a single breakfast sandwich. Other people order came through except mine!

Very disgusting that i placed an order for 4 cheese and egg and they put them on hamburger buns and not English muffins. And i also placed an order for 4 French fries that had been only cooked half way. Asked for salt and they had been looking for. One girl kept touching her hair then face, Etc. Then she was handling food and not washing her hands. Glad she did not touch my food. But for this to happen it cost me so much then had to put it in the garbage the fries. To the owner, Yes I do have a Title and looks like Canada is getting worse with fast food. Cheers!

They didn't have hash browns, and they tried to give me a higher price than what it was advertised for on the value menu. On top of that we were waiting 20 mins.

The worst experience ever. It took 20 minutes to get 2 breakfast sandwiches. Will never go back!

I've been going to this A&W for years. But the last 4 or 5 times, I've been really disappointed. The burgers are pretty good, although once in a while, they're a bit soggy; but every time I order, the fries are cold and doughy, as if they've been sitting out for 20 minutes. Today, no exception. Also, I'd asked the server for 4 ketchups, a salt and a vinegar. I saw her take the packages, but I don't know where she put them, because I didn't get them in my bag. I ended up tossing the fries in the garbage.

They opened 10 minutes late then they usual hours
Place order, was told it will take 15 minutes to prepare,
After 25 minutes, i went to check on the order
Was told, it will take 10 more minutes as the grill is not heating up,
They didn’t have the decency to inform clients about this earlier
So Ridiculous

I've never seen anything so slow. I waited 25 minutes for two burgers and it wasn't busy at all. The owner obviously doesn't know how to run a business like this

Had to wait 17 minutes because they opened late. Had to wait another 34 minutes to get a breakfast combo. 51 minutes to get breakfast. Meanwhile I thought this is fast food. No hair nets and no gloves while handling bread and cheese slices.

April 9/22
Terrible service! I will Never go back to this joke of a place!

I Ordered a mama burger combo. First they over charged me, then they only placed the burger in the bag, no fries and no drink
When I complained I was accused of not being clear when ordering.no apologies, just a discussed look!
The fries were terrible. It tasted like burnt oil.

I love AW, however this Oakville Place location is terrible ….

Went to Oakville place with a friend. We decided yo get a teen burger at A&W since the teen burgers were on sale for $3.99. Big mistake. The hamburgers were terrible. I ordered it with no mustard and no mayo. My friend ordered the same. We ordered onion rings with the hamburger. The onion rings were cold and tasteless. The hamburger my friend got had mayo and mustard - even though we requested both without these items. She wiped off as much as she could of the stuff. The burgers were cold and tasteless. We had to ask for salt and pepper- we got 1 salt an 1 pepper for 2 hamburgers and rings. I had to go back up to get more as that was not enough. This was a terrible meal. I don't plan to go back to A&W again.

They open at 10: 30am so breakfast is served for 30mins only. Nice. Their fountain drinks are always low on carbonation too.

The food is pretty good, lots of options. It’s your standard fast food place and if you are near definitely give jt a try.

A&W in Oakville Place Mall. Sadly have to say stay away! Went to the A&W restaurant in Oakville place mall on Jan 15th, 2022. I arrived 5: 45 pm on a saturday which is 15min before they close. After waitng for almost 10min whilst the staff cleaned the floor they eventually decided to help me after I got their attention. The lady took the order and my payment.after about 5 min a young male came out and said we are closed! This was about 5 min before closing an I was awaiting my order, I told him I paid already and awaiting on my order.then with a rude gesture he gave me attitute and went back in! After another few minutes gave me my burgers with attitute, I took it and threw it in a bin outside thinking he might have done something to it. I am sorry but I will never go back again!

Was served stale fries and drink with no carbonation.
What are the staff doing over there?

Was there on Thursday evening, just two people working and it was BUSY. Some very rude customers there but the guy working out front handled it very well.

Despite a little wait, the food was delicious. Keep up the hard work! Wish I got his name, they both deserve a shoutout.

Was the only one in line and waited 20 minutes for one burger. The workers were chatting in the back the whole time. Once a worker came out from the kitchen her mask was on her neck and not on her face. I found that completely unsanitary and unsafe especially during Covid-19.

As normal, this A&W blow my mind, and of course all the other A&Ws! I ordered the Teen Burger I believe and it was one of the best burgers I had have. I ordered as an combo so it came with the deli fries! The fries were crispy and mouth-watering! Definitely recommend this Fast Food Restaurant to anyone looking for great food! As always, great food makes great food!

Definitely a spot worth stopping by, the food is good and well prepared, the costs are reasonable and it is consistently well kept here. Kudos.

I really loved their food. I always get awesome customer service here. The place is always clean and the staff members are always very nice. I highly recommend this place.

We came to this spot for lunch. This spot was recommended to us by a friend. Well, we were not disappointed. The staff members were extremely nice and we had an excellent feeling. The meal was tasty. We had a great time and we will visit this place again. Keep it up.

I like this restaurant! They provide good food, their menu is varied, The chief cook in that spot is well trained, I enjoy very much tasting all their food. The dishes are consistently tasty, the attitude towards the customers is very good too. I often go to this restaurant and I not even once was disappointed. Highly recommended.

Love the food. Wish they had salads as option instead of fries. I think the A&W in the Mall Food Courts cost more than the individual stores not in Malls. Better value at the individual A&W restaurants.