Bamboo Chinese Eatery

Food was excellent as usual, kinda disappointed, the grumpy guy wasn't grumpy tonight.
Love to kill em with kindness, he wouldn't take the bait though, not so much as a scowl.

I was informed today that my grandfather had stopped in to place an order, while being there the man had told him that the wait would be 30-35 minutes. He said okay no problem. Asked if he could tell him their combos as he has issues with his eye site he said the sign was on the wall and he informed him a SECOND time that he had couldn't see the sign to read it. The man was very rude with him! That he was so upset and left. At what point do you think being rude to an elderly man that had said HE CAN NOT READ THE SIGN was it okay for you to be rude. Do better! You want customers treat them with respect! Not how you run a business or work in the food industry! I will never advise anyone to go here if that's how you treat people!

Phoned in yesterday for a delivery order and the man who answered the phone was less than pleasant. Plus it took nearly 2 hours for it to be delivered and we live 7 mins away from the restaurant. While I understand it was mother's day and it was most likely busy, the way he handled it could've been done A LOT better. He was very rude with his responses and made me uncomfortable. I used to love coming here for dine-in but unfortunately with the service that was given yesterday, I doubt I'll ever go back. Though the portion sizes are generous and the food is good — customer service is also important and I will not contribute to a restaurant with attitude problems towards their customers.

Would be 5 stars however the guy who answers the phone for delivery orders is always either in a bad mood or is just rude and abburpt. Great food always fresh and hot. Pricing is fair and portion sizes are a great value. My family likes a small buffet style meal and this restaurant has always delivered

Food is good but the one guy who answers the phone is the most rude person I've ever talked and just can't do it any more will not be getting food from them anymore

Ordered family dinner for 2, did not receive sauce for the chicken, called, they told me they would send a driver out
Never came, ruined our dinner

The owner is so rude I can't believe this place is still open I picked up chopped suey and sweet and sour chicken get it home and no white rice it's like pasta sauce w/out pasta when I called he was very rude said I was a bad customer never will I go there again

Horrible customer service the guy that answer the phone is so rude and had an attitude problem. The food was packed in such an aggressive rush that one of the sauce packets exploded in the bag.

Food was good BUT the egg rolls were the worst I've ever had. If I ever go back I'll tell them to just throw them away & save me the trouble!

Honestly hands down. This is the best Chinese food you can get in Windsor. I have tried over a dozen. And I would say Bamboo is consistent. I would strongly recommend this restaurant to family and friends.