Basil Box

I love this place. For a quick bite, no fuss, no drama. Just order a box, fine tune it the way you like, sit and eat. $14 with a drink.

It was 12 and not everything was ready so we waited while the steak and aubergine were cooked. It didn't take long. Everything was delicious.

We had the opportunity to try Pad Thai, Basil Chicken, and Butterfly Shrimp, and all three dishes were delicious. The chicken, in particular, stood out as exceptionally tasty. However, our dining experience encountered a minor issue with the service. When I placed our orders with the server, he instructed us to wait for approximately 10 minutes. We patiently waited on the side, and when the specified time had elapsed, I approached the server again. To my surprise, he exclaimed, "Oh, I thought you had left, so I didn't process your orders. " I reminded him that he had explicitly asked us to wait for 10 minutes. Nevertheless, he promptly acknowledged the misunderstanding and kindly informed us that we wouldn't be charged for the Butterfly Shrimp. Despite this hiccup, everything else was enjoyable and satisfying.

Editing my review:
Seems like new management. Portion sizes for significantly smaller.
Incorrect soup was given on my order.
Probably won't come back.

Pricey but good if looking for a gluten-free option (as long as you avoid anything fried).

The fries, spring rolls, and drinks are all really good. Chicken coconut soup is good. Don't get the pad thai.

My favourite restaurant! It's sooooooooooooooooooooooo good! Every time I eat there I turn into the heart eyes emoji *. *

Awesome place for a fast and healthy brunch box! You could get a proper meal (box + protein of your choice + drink) for around $16-$17 which enough to make you full for the day. Never have any issue with customer service and the place is clean and cozy. I’d definitely come back for more!

Our soup was lukewarm and for the price point the portions were disappointing and no table service.

This restaurant is great for breakfast lunch or dinner. I use the app Uber if I'm in a rush and need to pick something up on my way to class or work, or I go inside to either catch up with friends and get my school work done. The environment is both relaxed yet inviting, not crammed. Every single staff member is an all star. The team is so friendly and welcoming, kind, and efficient. Basil Box is my go-to place for healthy meals and. Their coffee and bone broth subscription is also a very important staple during the winter months.

I ordered the my meal 21$ something I gave them 50 $ they said they have no change for next customerthey can’t serve told me to leave the store

Great healthy options are available here for anyone needing a quick clean lunch, and their boxes are delicious. Very convenient for students.

I have been here for the first time. And i had great experience all the staff is super friendly and professional. Definately deserve the 5 stars. Ambiance is great!

Tasty vegan options! I liked the noodles but there was too much of it in terms of noodle/sauce ratio. Generally good for the price and the curry tofu is really good. Did not like the peanut sauce.

Just finished shopping in Eaton Center, I have decided back to Basil box.

Spicy and Tofu on rice x spring rolls this time. Of course my favorite Thai ice tea is come to this perfect combination too.

I feel wonderful this afternoon with good food & lots of sunshine through the windows. Last but not least, very good service as usual. Happy dining in experience.

Place was nice and clean, received good customer service but the food was just okay.the pad thai doesn't even look like one, looks like a clump of soggy noodles. The tofu and eggplant meal was just spicy but lacks flavor
Price /portion was reasonable

OK, the food is fine. Pretty tasty actually. And the staff are very polite and friendly. The premises are clean, and the washroom is tidy. But the food preparation phase of it reminds me of Fawlty Towers. Remember Basil Fawlty? How appropriate. Seriously, the person preparing my order continually had to consult the list of ingredients. I also saw them missing something from another customer's order, and then asked the person to bring the food back to the counter. And while one person took the food to add the missing ingredient, another person was giving the customer the same missing ingredient in a separate container. Quite funny from a distance, but probably on the receiving end. And wow, it sure took them a while to get me my order. Why am I giving them 4 stars? OK, they are not great in efficiency, but as I said, the food is good, service is friendly, and price is very reasonable. Besides you get a comedy show as well.

I hade the coconut curry tofu and it was good portion even for a small and was delicious. Highly recommend.

My favourite place to get the high fibre box as it very healthy and vegan with a little bit of brown rice!

As what seems to be the trend. Basil box has changed their packaging to reduce portion size. I would say we are getting 30% less now without a price reduction.

Plentiful vegetarian and vegan options here! I had the vegan curry with noodles, which was just the right level of spicy and bursting with flavor. The staff were also very good - attentive to packing food safely for take out. Also, Ryerson students get a discount here, so bring your Onecard.

Food is just okay. I selected jasmine rice and I’m sure they gave me sushi rice. Either that or there was so much water in the rice that the texture was like sushi rice

It's a great place to get lunch. It's a little pricey but that's par for the course when buying food downtown. They have Pad Thai and the like but I suggest building your own "box". It's delicious. My go to is the jasmine rice with extra steak, sauteed peppers, peas and water chestnuts, with sweet chilli sauce and topped with cilantro and chopped chillies. I would also suggest the pomegranate lime-aid soda. I would have shared a picture but I ate it already. Next time!

Love this place - food is always solid and service is great as well. A variety of sauces and toppings to choose from!

Quick, quality food, and easy to navigate for me with gluten and dairy allergies. Wonderful staff and the space is clean and spacious. A great option whether sitting down or grabbing to go.

Our go to place for a healthy option to eat out! We like the peanut sauce and the spicy chili lime sauce with half rice noodles and half salad mix!

Great place to go when you’re in a rush, but still want something relatively healthy. I’m very happy with the staff at this location, everyone was attentive and very friendly! I got the Tofu Pad Thai. Portions were good for the price. The pad thai I guess wasn’t the traditional type as it was more curry-flavour like? Something I’m not used to, but it wasn’t bad either. Also got the spring rolls, loved those!

Loved it! I had a bowl with rice noodles, coconut curry tofu, and peanut sauce. Super filling, flavourful, fresh, and a perfect balance of ingredients.

They also have unique drinks that are a great deal when you buy a bowl. The mango ginger ale had great ginger flavour.

Also very friendly service and great mask wearing by staff during COVID-19.

Will definitely be back!

Great service, great food! Always a good choice if it's an "I dunno what I want to eat" kinda day! Recommend getting the build your own box with noodles. Tamarind sauce is?

Poor customer service, portions are very small, smaller than usual taking my cravings to another location!

The Thai milk tea is so good! Food is good too, just a little dry. Flavour-wise though, hits the spot!

I ordered shrimp pad thai and thai iced tea. While the iced tea was really good but shrimp pad thai was terrible. It had no sauce making it extremely dry and difficult to eat. This was my first time trying basil box and definitely my last too!

Don’t get the pad Thai. Pretty much no protein was added and the noodles were a congealed mass. Why would this cost $12?

Wow, some of the best shrimp I’ve had in the city. I love that I was able to pick my own garnishes, and toppings for my meal. There are also a variety of sauces to chose from. Extremely delicious & conveniently located just steps north of the eaton centre. This location is quite big, providing room for pairs or large groups. I’ll be ordering from them again.very soon!

First time to this place. Food was spicy (which i asked for) and tastes really good. Would like to visit again.

I went to this place after movie theater, I was very hungry. I ask the old Asian lady who was assembling my shrimp bowl” would you please add some more extra corn” she blow up in my face with rudeness, ” no you can not have more corn, I am not giving you anything extra. ” I was shocked with her response. I looked at her and then I walked away. I used love this place a lot, but after what happened, I Told all my friends about this incident. And I will never go back again to basil box.

I CRAVE this place sometimes. Its so good. Great customizable options and their thai milk tea is delish

Was honestly mind blown with how good this place was. Went in with a group of 4 and the food was out of this world, 5 spice steak w/ chilled rice noodles and curry + peanut sauce

Love this place! Offers many VEGAN variety! Quantity will surprise you and no questions on quality! Clean and healthy salads with loads of flavor (love their sauces). Special shout out to the staff, they are super nice and kind.

Had a lovely experience here. My steak bowl with tangy tamarind sauce was indeed tangy and delicious!

I was really excited to try this place but I was kinda disappointed. The food was really filling but flavour wise, it was okay. It’s good for a quick bite but they don’t give you a lot of toppings.

Great selection of fresh ingredients. Would definitely go back, despite being a little expensive. $12.95 for a steak-rice bowl.

I work inside Atrium and always pass by basil box on my way home so I finally decided to give it a shot and I’m glad I did. I love the concept of build your own box with fresh ingredients. The spice was amazing and those sweet potatoes yummy! The staff named Eric was very helpful and professional he helped me built a delicious box. I would definitely come back again. I’ve also recommended this place to my coworkers. Price wise it’s reasonable.

Came inside because it was too cold to wait for the bus outside. The food smells delicious and if I didn't have a bus to catch, I would have definitely bought some

Used to be good, not anymore. Employees now serve ridiculously small servings (teaspoon amounts) for high price. Especially one specific worker who is there all the time. Save your money and go somewhere where they treat their customers fair.

Great service, server explained how it works and was accommodating. Really beautiful space to dine in. Food was great. Good selections and options. Recommend.

Good, clean food and reasonable prices. Tell them to go easy on the noodles or rice though or they'll fill your bowl with cheap carbs. The Tofu was delicious and the vegetarian options are several. It's a pity though that their meat isn't humane or organic, which they could do easily enough, and earn not just 5 starts but a huge following and loyalty.

Good food but they tend to run out of meat often.

Expensive for the quantity. Excellent atmosphere. You can't go wrong with lunch meetings here.

YUMMY! Salad based with a protein and the most delightful combination of spicy Penang Sauce and sweet & hot chili sauce all toppings. YUMMM.

Whenever we can we love going to Basil Box. My wife and son both have Celiac and it can be hard to find a restaurant that they can feel comfortable at. EVERYTHING IS GLUTEN-FREE! You get to pick exactly the items you want and it is delicious.

Love! Very flavorful! Great size portions, filling! Build your own bowl with various toppings and sauces and it's pretty healthy. Service consistently good and food consistently great. Chicken is very flavorful.now that I don't eat meat I stick to tofu and it's still very tasty wirh tamarind or the peanut sauce.

I eat here a couple times a month.great place to eat healthy. Fantastic food and great staff. Whether you’re vegetarian or add some “animal flesh” to your meal you could do far worse than selecting to eat here.

Nice space, fast service, good value for money. Ginger Mango drink tastes like soap or some kind of detergent. Vegetarian options.

Food was good just over priced for what it is. The seating was the main reason I decided to go to basil box.

Good quick thai food. Noodles with hakf tofu half beef, spicy sauce, cilantro, and pumpkin seeds. Yum.

A fast-casual place that is right by the Ryerson campus. I always walk by here but have never gone in for a meal. Usually, there is poke on my mind and I'm making a bee line there instead.

This time, a co-worker and I decided to give it a try and see what it has to offer in the hodge-podge of food options in the very vibrant and competitive Yonge-Dundas area.

Price-wise, it is on par with the other fast-casual chains around the area. Comparable to poke, pizza, burgers, and other lunch options.

Basil Box follows the familiar build-your-own style from the likes of Chipotle, Blaze Pizza, poke places, etc. This time, it’s building your own box of Thai food.

For those build-your-own nerds out there, I’m sure they have figured out how to get the most food for the least amount of costs. Look forward to seeing those tips.

You have to make choices for the following elements of your box:

1. Base: I went with brown rice but in the future I think I would go with the chilled rice noodles so it doesn’t get so heavy when the sauce pools at the bottom.

2. Veggies: I really liked the corn, edamame, and charred sweet potatoes.

3. Protein: I originally wanted the five-spice steak but they have since removed it from their menu and replaced it with satay steak. I opted to go with the lemongrass chicken instead. Looking back, I think the shrimp is the way to go in the future.

4. Sauces: the Penang curry is no joke. It has 3 flames for a reason. Make no mistake that it is tasty but the heat is real. They have the whole range of flavour profiles for sauces to pour over your box.

5. Toppings: I think I got a little bit of everything because I could. My lesson learned is that adding fresh Thai chilies to the Penang curry is just asking for a whole lot of trouble. Better prepare yourself. My nose was running like Niagara Falls and a lot of heavy breathing.

In terms of taste, I wasn’t blown away from the taste of the items individually or mixed together. It was a lunch was filling and worth a visit. This is probably an option that won’t be on the top of my list any time soon.

Delicious. I like being able to get peanuts and sunflower seeds and edamame all in one bowl with basil and rice and sweet potato. It's good nutrition in a delicious form. I'd say totally meat-eater compatible.

Awesome for students at Ryerson, as it it just close by.

I loved the professionalism the staff show as you soon enter. I worked in retail and I know how tough it is to maintain a smile but they do it really well. They are very helpful and patient. The food is certainly delicious and filling. I find myself coming back here often just because of the staff.