17 December 2023 16:33
Exceptional Service and Expertise at Bathurst Car Care

Review:

I recently had an incredibly positive experience with Bathurst Car Care, where they replaced the rear bearings on my car. From the outset, it was clear that their team, especially the owner Mike, operates with a high level of professionalism and expertise.

Mike's extensive knowledge and experience were immediately evident. He took the time to explain the process in detail, ensuring I understood what was required for my car. This approach not only built trust but also demonstrated a commitment to customer education and transparency.

The service at Bathurst Car Care was exceptional. The team was efficient, courteous, and went above and beyond to ensure that my car was in the best possible condition. What truly set Bathurst Car Care apart, however, was their honest and fair approach to pricing.

Previously, I had received a quote from BMW Parkview for the same repairs, which was staggeringly high at $27,000. Bathurst Car Care’s quote was not only significantly more reasonable but also reflected the actual work necessary. This honesty in pricing is something I deeply appreciate and is a rarity in the automotive repair industry.

The repair was completed in a timely manner, and I was thoroughly impressed with the quality of work. My car now runs smoothly, and it's evident that their workmanship is of the highest standard.

The location of the shop is convenient, and their facilities are well-maintained, further enhancing the overall customer experience.

In summary, my experience at Bathurst Car Care was outstanding. I wholeheartedly recommend their services to anyone in need of reliable, professional, and honest car repair. Their blend of expertise, customer service, and fair pricing sets them apart as a top choice in the automotive service industry.
12 December 2023 12:29
Honest, easy going and comfortable garage. Mike provides fair estimates and efficient service. He takes the stress out of car repair.
20 July 2023 0:26
I always trust Mike and the staff to look after my Vehicle. Very knowledgeable and a pleasure to deal with. Always a great experience, with good pricing. Wouldn't trust anyone else.
03 July 2023 1:49
Mike (front desk) clearly showed interest in providing me a satisfying customer experience. That is what customers want and expect.
Bathurst Car Care lived up to that, and I extend my thanks to them
18 June 2023 3:27
Your response to Tola Fule is a total lie. He asked for the receipt of the parts you were getting for him and you started stuttering. We ended up fixing the same issues for 450CAD. So yh, their prices are very ridiculous.
12 June 2023 22:22
There's not a more trustworthy mechanic in Toronto. Michael, the proprietor, is professional and courteous and the work is always A+. Highly recommend this shop.
31 January 2023 12:45
We have used this shop 2 times now and I must say I am impressed with the service and professionalism. I believe I was dealing with the owner Mike, honest man and no surprises. We plan to stay with this shop as long as we live in Toronto.
14 January 2023 1:25
Recently got my car fixed by them. Mike was very nice. He clearly explained what the problem was and gave me a reasonable price. I would highly recommend this place.
05 January 2023 19:00
I HAD AN ISSUE WITH MY 2016 CHEVY SUBURBANS RADIATOR. I SPOKE TO MIKE BOOKED AN APPOINTMENT AND THE TRUCK IS BACK %100. QUOTE WAS EXACTLY THE COST OF THE REPAIR. MIKE IS AWSOME.
13 November 2022 1:07
Look no further for all of your General Repairs, Great Customer service, No Hidden fees. And They have the best Hand Car Wash in all of Toronto, they Clean your car inside as well, Great Deal. They will go out of their way to help you. My Cobalt LT and Charger Hellcat have found their Car Care.
11 November 2022 8:01
Great service and friendly staff who helped me resolved the emergency flat tiers immediately with no official cost, many thanks
22 September 2021 20:27
Bathurst Car Care fixed my car's issue within a couple of hours and at a good price. The staff were very pleasant and professional. They offered a shuttle service as well. I would highly recommend!
27 August 2021 8:13
This weekend, I was headed up north to go camping. Just before leaving, my oil light turned on. Bathurst Car Care happily took the car in immediately. They changed the oil after 5pm on a Friday. The people were extremely nice, and the service was fantastic!
08 June 2021 1:45
This is the place you want to take your car. Fair prices, excellent and fast service. I have been looking a place like this for so long, I am glad I finally did! I have no clue about cars and Stephanie and her team always take care of me. Absolutely recommend
31 May 2021 20:50
Great service, great people, great mechanics. They know their cars and they take care of their customers.
14 May 2021 5:22
The owner, Mike, has twice fixed my car when the dealer could not. I'm very grateful and happy with the cost and the results. As long as I have my present car, I will be only going to Bathurst Car Care.
15 January 2021 5:26
If anybody is looking for a new mechanic for their car. I highly recommend Bathurst Car Care. My 2010 Mustang is in need of some work in order to keep it’s longevity on the road. I’ve now taken my car twice to this location and have been treated absolutely AMAZING.the price, quality of work and customer service from front desk (Shout out to Stephanie) is 5 stars all the way. I’m so happy I found a mechanic in which you can trust to get the work done. Nobody wants to spend a fortune on fixing their car and Bathurst Car Care tries everything to keep the price affordable for their customers. I feel good knowing I spent the money to get the job done here because the work is quality. I’ve never been more optimistic about having a mechanic that cares about the state of my ride. Trust me, check these guys out! You won’t regret it. I certainly don’t.
16 December 2020 12:48
Fantastic customer care. Mike, Akash & Steph are always so polite and professional. Nothing is too difficult for them.
I always use their Services for any works needed on my car as I know I recieve honest feedback and they will only do work that is required at a fair price.
I would recommend. 5 stars.
03 December 2020 4:45
I get my both cars serviced since 3 years. So far no complaints. Customer service is
WOW. And heart-warming. Staff is trustworthy, knowledgeable and honest.
I would definitely refer them to my friends.
Thumbs up.
14 November 2020 19:58
We had both of our cars serviced here for the first time two weeks ago. We were very pleased with the service we received. Stephanie at reception was very friendly and helpful and the work was completed on time.

Prices were fair and there was no up selling of services or repairs not needed.

We will definitely be back.
07 November 2020 22:26
Its been nearly 6 years now in GTA, endeavored a numerous places for my car repair. But trust me this is the best place I have visited ever for my car's preservation. Aakash and Mike have all the command & detailed knowledge about the car maintenance. They are so honest and forthright. Gave me the best price and customer service experience. I highly advocate this place for any kind of car service. Over and above gladness. Thanks once again.
23 May 2019 23:10
When my Dad came and questioned the price of the job they were planning to do, the owner started yelling at my Dad. He continued to yell for a long time before bringing back the car. It’s really overpriced too. We got the car fixed for half that much around Finch and Chesswood area. Even they are close to my home, never going there.
17 February 2018 16:46
I live down the street from these guys and thought it would be so convenient if they could help me with my car needs every now and then.

So I decided to try them out when my car had some issues with wipers not shutting off, and I also needed 4 winter tires though I wasn't sure whether they service tires or not.

I went in to ask and the guy (who appeared to be the owner). He literally just said "I can't help you". I asked why.he said "cause I'm busy". I said okay and left. He didn't even suggest to come back later.or offer to book an appointment, nothing.plus it was my day off and I had no issue waiting on him.he just didn't care.

Needless to say, they missed out on $600+ and also lost my future business which would have been regular given my close proximity.

P.s, their car wash line is always super long and it's not even clear that the lineup is for a car wash only. Plus there's barely any parking to go inside the office (and no one approaches you, so u have to somehow park and go inside).

Write a Review for Bathurst Car Care



Overall Rating: