Bâton Rouge Grillhouse & Bar

Great food. Kind staff. Amazing vibes. Wait times between ordering, meals, drinks, and paying are too long. The server would be too busy. I suggest a fabulous place like this to minimize wait times regardless of how busy it can be.

Amazing food. Good portions. 2 people can eat their for $50 but need to be strategic in what you order. Makes it a place where you can go all out for a special occasion or drop in after a long day of shopping and get a burger or sandwhich.

Update July 2023. This restaurant has recently been dethroned as the worst restaurant food experience I have had in Ottawa. So I now rank it the 2nd worst. I'm not kidding. Food was absolutely TERRIBLE. Service was excellent so at least there's that. It really IS that bad tho. I didn't expect it, I don't understand it. But there it is. I DO NOT RECOMMEND. Stick with The Keg. BR is NOT COMPARABLE.

When we are in Ottawa, we always stop at this location, we love the spinach dip. The service and the atmosphere are both good.

Absolute garbage service-taste-attitude wise. Do NOT order seafood, and if you dare, don't even lick your shrimp because they tell you can't return any of what they served you.
The most insulting thing from the "alpha-male" loud and obnoxious manager is an offer to box everything you returned due to the quality/health concerns. On the bright side, Mandarin is right there, on the same plaza with much better food

The last several times that my wife and I have dined here, the food and service were of the highest quality. In fact I felt obligated to speak to the manager and pass along our sincere satisfaction with our meals and servers. We will most definitely continue to eat at this establishment

I recently had a weekday evening dinner at Bâton Rouge Grillhouse & Bar on Hunt Club Drive, and overall, it was a pleasant experience.

My colleague and I decided to sit on the patio, despite the slightly chilly weather. It would have been more comfortable if the restaurant had outdoor heaters to provide some warmth. Nonetheless, we managed fine and enjoyed the outdoor ambiance.

We ordered the classic ribs, and they were absolutely delicious. The meat was tender, flavorful, and cooked to perfection. The accompanying fries were good, although they could have been a bit crispier, similar to past experiences I've had at the restaurant.

One aspect that stood out was the restaurant's excellent selection of drinks. I was able to enjoy a refreshing gin and tonic, which was expertly prepared. The bar staff definitely knew their craft.

However, what truly made the evening memorable was the extremely friendly wait staff. They were attentive, accommodating, and genuinely made an effort to ensure we had a pleasant dining experience. Their friendliness and professionalism added a positive touch to the overall visit.

In conclusion, my dinner experience at Bâton Rouge Grillhouse & Bar on Hunt Club Drive was enjoyable. The classic ribs were delicious, and although the fries could have been crispier, they were still tasty. The restaurant's selection of drinks was impressive, and the gin and tonic I had was great. The standout feature, however, was the incredibly friendly wait staff, who made the evening memorable. I would recommend this restaurant to others seeking a pleasant dining experience

Simple request: no oil or margarine due to food sensitivity. Filet mignon arrived in a pool of greenish oil. Waitress argued with me about what I ordered. Had to leave to go to an appointment and couldn’t wait for a new steak. Called back after my appointment to speak with the manager and was told by Emma I couldn’t speak to the manager but could leave a message with my concerns about this poor experience. Very disappointed.

Unfortunately my fiancé and I had horrible experience at this location. Our server was training a new employee and we waited over half an hour to place our order and only after I asked for another staff member to get our server. Our server didn’t say anything about leaving us alone for so long or acknowledge it.

My fiancé ordered a cocktail and they served him the mocktail version of it and we only realized when it was more than halfway completed. They brought our bill accidentally while we were still eating and then took it away. We tried to speak to someone else about our issues and they said they were going to do something about it. We were surprised when the bill came for the second time and our waitress didn’t say anything. Since we didn’t know if anything would change and didn’t want to wait another 20/30 mins we paid our bill and left. We filled out our survey at home and it’s been over a week and half and we haven’t heard anything. This dinner was celebrating our fifth year anniversary and it was quite disappointing. Save your money & time! Go somewhere else!

As someone on a stict Keto diet, I don't expect much from eating out. This Baton Rouge, however, met and even exceeded my expectations. I went for their famous ribs with avocado as side, olive oil and mayo as condiments. I asked them to be gentle on the BBQ sauce and the lady recommended putting the BBQ sauce on the side, even better! I few well respected and well taken care of. I finished everything that I was served. And btw, they were not skimpy on the gin amount in the gin-n-soda cocktail that I ordered. Well done Baton Rouge!

Always great food and service.
Had Louisiana chicken salad for lunch and HIGHLY recommend it

Baton Rouge never fails, some of the best ribs I've had! Nevertheless i must say, for my last visit the ribs were a bit dry and not as suculent as usual! The fries i recommend bringing back the slight garlic flavour, that seemed to be missing. The service was top notch. Overall great experience!

Garbage steak. Simple food, so very chewy. Absolute trash service. We waited until the end of the meal to receive a drink. We waited for an answer from the management about the steak and I was told my steak could be refired. It wasn't about how it was cooked, it was about how terrible the food was. Absolute trash. I tipped, left and won't be going back. I would never recommend this restaurant.

It's a nice place and the servers were able to give us a good experience. They are helpfull and nice. The food could be better. We got the ribs and chicken. There is a lack of salt on the ribs, and the chicken sauce has a burned aftertasting. Bad luck for us, maybe, because the place is well reviewed. On the other side, the cheesecake was amazing. We will return and try something different.

Inadequate attention to service, and entrees that left a lot to desire. For example, if your order comes with fries and coleslaw, but you ask for mash potatoes, you won’t get any kind of vegetable including coleslaw. So it’s really just a protein and mash potatoes $30 later. Another example, we made drink orders twice, and after the third request we finally got our drinks… we were almost done dinner at that point. I thought this could have been an alternate option to The Keg. I’m disappointed I got my hopes up.

Nice place, we went as a small group for lunch, the hamburger was amazing and the salads were huge and loded with fresh ingredients, the chicken and ribs were also a hit at ouf table. The staff are very profesional and friendly. I am going to go back to try the dinner menu. I have been several to this location and it is constantly good.

What a disappointment! I went with my wife for lunch at this place and payed over 120$ for 2 meals, 1 appetizer and one drink. Paying that much for a very poor service and such a low quality food is a catch. It took them 1.5 hours to cook 2 burgers and some fries. And at the end the food arrived cold and looked disgusting. When I brought that to their attention, they went to warm up some fries to take out, which I had to throw in the garbage. Never again

My family went there for my husband birthday (February) My dauther (6) and I went in first. Was told they only had table (no booth) called my husband and he wanted to wait for a booth. Came my husband, heard him speak to the "front desk girl" She says she had table in the bar, my husband asked how long for a booth in the restaurant, next thing we know there was a "booth" for us.

Confusion then.we sat down and there was a lot of booths available. Questionning ourselves then.mixed couple with a mixed kid?

We made the best of it, but that wasn't a good experience and we will not be back. Food was just OK, nothing special. Service was OK, nothing special.

Steak was incredibly bland, but my partner ordered seafood and enjoyed it. It took a long time to receive our food but our server and the restaurant itself were nice. Unsure if we would return when there are similarly priced steakhouses in the city.

Friendly and professional service. The Mac n cheese gnocchi's are a must-try. The medium-rare strip loin steak was cooked to perfection, which can be rare to find these days. The bathrooms were clean and the chocolate cake was rich and smooth, but on the smaller portion size. Overall, the restaurant has good customer service, fair food portions for the price and quality, and efficient and friendly servers.

Ribs are very good. I'd definitely go again. Service was so so but we were a large group.

One of our favourite steak or rib places in ottawa. Oh so much food, nice atmosphere and great service

It was our first time to try Baton Rouge. We were excited as we heard a lot about it. The service was extremely good, but the steaks were not the best.
I was a bit disappointed with the meat quality as my ribeye steak was very chewy despite it was cooked perfect medium rare.

Took my girl to this restaurant to enjoy a special evening out and wow was i disappointed.first my prime rib was grey and rare when asked for med rare had the look it was boiled in a bag.her tenderloin was requested well done and came back looking like tree bark with no flavor or seasoning.veggies were boring and not seasoned.the "loaded" potato consisted of 3 bacon bits a tea spoon of sour cream and a dab of green. 4 white button mushrooms with no lobster just cheese and grease.to think we dropped almost 200$ we both left disappointed and would likely not return to any of their locations.what a shame