15 January 2024 15:37
From the moment we walked through your doors, the entire staff exhibited a level of professionalism, compassion, and expertise that immediately put us at ease. The receptionists were warm and welcoming, creating a friendly atmosphere that extended throughout our visit. The veterinary technicians demonstrated genuine care and handled our pets with the utmost attention to detail.

Our special thanks go to Dr. Marion, whose expertise and dedication to our pet's well-being were truly remarkable. Dr. Marion took the time to thoroughly explain the diagnosis, treatment options, and answered all our questions with patience and clarity. The genuine concern for our pets’ health and the empathy shown by the entire team made a significant impact on our overall experience.

The clinic's facilities were clean, well-maintained, and equipped with modern technology, further assuring us that our pet was in capable hands. Additionally, the follow-up care and guidance provided post-visit were immensely helpful and showcased the clinic's commitment to comprehensive pet wellness.

In summary, our family is immensely grateful for the exceptional care provided by your veterinary clinic. The dedication, expertise, and compassion exhibited by your entire team have undoubtedly made you our go-to veterinary care provider. We wholeheartedly recommend your clinic to fellow pet parents seeking high-quality and compassionate veterinary services.

Thank you once again for your outstanding service.
08 November 2023 9:49
Dr. Marion was very thorough in investigating our dog's paw infection and concluding the probable cause. She will be observing signs that this problem may re-occur as a result of a seasonal allergy next summer. Thank you for your care.
27 September 2023 21:55
Dr. Ginsberg used to look after my cats 20 years ago at this clinic when he was the principal veterinarian here. He was wonderful and caring. His staff was compassionate and warm. They took really good care of my cats through many bouts of medical issues.

Just a few weeks ago, my daughter and I took her cat here and it was like coming home. The new vet used to work here as an assistant so the continuity and lineage are there! Her staff was professional and attentive. She was warm, friendly and patient. I am so glad that my daughter and her cat will be well looked after at this clinic!
17 August 2023 5:58
The male vet is reasonably polite but the female vet was a sour judgemental person. Staff rude and arrogant, one of them even had the audacity to criticize my choice of pet names.
Shameful they're considered a high class vet office just because of the neighbourhood they're in
28 July 2023 9:40
Doctors are very professional, front desk ladies and workers are very sweet.
I had a good experience at there so far.
12 June 2023 0:13
The best doctors and staff we had pleasure to meet. Logan and us are very happy to have such an amazing experts in our lives ️
28 February 2023 11:07
Lucas and I appreciate you putting up with us (me) and always being there when we need you ️️
02 June 2022 14:11
Staff are rude, lack empathy, and not accommodating. I was a patient for 12 years and the first time I had a real medical issue I was disappointed. I have since interacted with many other offices and all have shown more love and empathy to Coco.
23 May 2022 19:24
We were patients at VCA Willowdale. The operative word here is "were". Our dude had something with his eye that required immediate attention.not only did they make time for us today (based on what i was told, dr honest stayed a little late to see us) but they diagnosed and treated the problem quickly.they gave us treatment options that ranged in price, but they were all effective treatment options that took into account our financial situation.they didn't pressure us to spend on the full battery of tests, which is amazing.i think what most stood out for me was the fact that even though i wasn't allowed in (covid protocols and all), eddie was a champ.he's a super skittish cat so hearing that he was so good with dr honest and his team speaks volumes about their level of care.well will definitely be transferring Eddie's file from VCA.
19 May 2022 12:04
Hello Owner,

Your receptionist was unprofessional, when it came to receiving payment, she shouldn't be saying to a paying customer "why don't you have tap on your cell like other people do"! And telling me that you don't accept e-transfers, when that's how I was instructed to pay on a prior visit. Excuse me but that is unprofessional.

I didn't feel rushed at all at this appointment.no where in my review did I mention "rushed" but thanks for puting words into my mouth; also unprofessional. You basically just proved my point how unprofessional the vet office is. Not including the RVT's or Dr. Honest.

Thank you to Dr Honest for being very kind and explaining how to care for Bosley. And to the RVT's, I wouldn't have come to any visit after my first if it wasn't for the kindness they showed me and my dog.
15 April 2022 9:35
We took out pup to his first visit here, with covid there is a locked door policy, but my god, it was an amazing experience! My pup was not at all scared going in or out! The staff was fantastic and took the entire appointment over the phone, being super patient and thorough! They followed up with emails back and forth to answer all our questions!
Thank you ️
24 March 2022 15:01
Everyone was very helpful. Dr. Honest was especially helpful with decision-making process. Supportive and understanding.
Thanks
26 February 2022 23:42
The team at Bayview is always helpful. They take the time to understand our concerns and provide explanations of what the are doing & their findings.
24 February 2022 12:08
I have had a very positive experience with BVVC and highly recommend this clinic. Dr. Marion, Dr. Honest, Anna, Michelle, and the rest of the team gave wonderful care to my dog for several years. Both veterinarians are incredibly knowledgeable and thorough. Many times they went above and beyond to work with me (on the opposite time zone!) to have virtual appointments. They were successful in getting the complex paperwork together to transport my dog to a different country, and their reassurances really helped during this stressful process. My mother's two cats continue to be patients of this clinic and she also praises their competency and professionalism.
24 December 2021 22:56
Where do I begin….
My dog was a patient there. He got extremely sick and they couldn’t find what was the problem. Makes me ask myself how can someone ask for so much money when they don’t know what’s the problem, and how can you not find the problem when to be a vet I’m assuming you need to complete some type of schooling! Or just anyone can be a vet now days?

After spending so much money in useless testing, they told me to take him to emergency. My dog was not getting any better and I asked them to send me his medical records so I can go and see another vet for another opinion. They told me they have to follow some procedure in order to send me the results…. Meanwhile my dog was dying. After fighting with them I got his medical records.
Shame on you for leaving my pet like that, after taking so much money from me.
If you care for your pet, go to a vet that is gonna provide care for your pet and not take money for nothing.
01 November 2021 22:07
I cannot thank Dr. Marion and her colleagues enough for the exceptional care and compassion they consistently demonstrate for our cat Rufus. I HIGHLY recommend Dr. Marion and the Bayview Village Veterinary Clinic!
22 October 2021 8:05
Everyone at Bayview Village Veterinary Clinic is a kind, compassionate, knowledgeable caregiver. We have nothing but confidence when we drop our beloved cats off for care, whether it’s a routine check-up or significant surgical procedure. Dr. Honest, Dr. Marion, the VTs, and all the support workers will do anything necessary to help out pets and their parents. They’re all awesome!
16 October 2021 10:38
Very friendly staff. Shame we only started visiting during pandemic so we couldn't meet everyone properly. But the cat comes back happy. So all good.
13 November 2020 8:58
Dr Honest and his staff are super helpful and friendly. They take the time to answer your questions with clear understandable explanations

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