Best Bed Shop in Ontario reviews - page 3

I'm very happy with Sleep Country and their Guelph (Stone Road) store. From the moment I walked into the store, until the point where the mattress was delivered and setup, I have been happy. They are very easy to deal with and I didn't feel...

Marcus was great at explaining everything that we needed to know about our purchase

I had the pleasure of being assisted by both Nary and Mateen on separate days. Both of them were super helpful, kind and courteous and helped us find a great mattress. Thank you for your excellent customer service and assistance in working through...

Helpful and excellent service. They assisted with securing a discount on a luxury mattress and the bloom mattress topper. Highly positive experience.

They don't keep their commitment. They say 3 hour window for delivery but it is now 4 hours and counting.

I had an amazing salesperson named Harry. I didn't feel any pressure to buy, even though I was going to, and he listened to what I needed and didn't recommend the most expensive item on the floor even before I gave him my budget. He also...

Chris is awesome! He helped me figure out what mattress I need and its smooth sailing from walking into the store and to delivery of my purchase. Great price! He arranged to have my old mattress picked up for a small fee.all together it was an excellent...

Bought a mattress last weekend and Nelson helped us. He's a great man. He cares for your needs and wants and tries to help you the best he can. Very informative. He was honest and polite. I appreciated having him the day i came in. Thanks Nelson...

After reporting a recent warranty claim, I am so very disappointed with the bad information received from the sales staff and general lack of customer care from the phone agents, especially the manager that I was told was going to call me and never...

First off, I want to say that Rob Tunney's review in no way reflects our thoughts on the sleep shop. We were the ones who purchased this mattress in question at the start of 2022 and eventually had to send it back for repairs and unfortunately...

Can't express enough gratitude towards Sara! Lovely representative, and was extremely helpful. Will recommend her and this location to many others.

Great and friendly service! Also, I was accommodated with a same day delivery even though it was late evening and near to closing time.

Would give 0 stars if that was an option. My mom told me to browse around to see if there were any mattresses I liked because we just moved and she was too busy to spend time there herself. However, as soon as I stepped in the store, some man started...

We bought mattress, pillows, mattress cover and pillow covers. Rifat B salesman at Hwy 7 Sleep Country store was a big help in our selection of all the items. He is knowledgeable, patient with us as we spent over an hour going back and forth between...

Fantastic customer support at this location in Clarkson. Thank you Manoj for all your excellent help and knowledge!

Sleep Country boasts an impressive mattress selection, and our visit on Boxing Day uncovered fantastic deals. In the midst of exploring options, Lilian stood out with her expert guidance, making our decision-making process much smoother. The...

Absolutely horrible customer service and warranty experience. 2 years of use on a premium mattress and when we make a claim it’s such an ordeal to get anywhere. Jump thru hoops to get an answer. Loading 20 pictures and questions and mattress is stain...

We came to this location for the 1st time today. As soon as we walked in, we were greeted right away. Dominique was very friendly, professional, bilingual, patient, answered all our questions. He really went above and beyond! He did such a great job...

Kevin is a great sales rep. So friendly, knowledgeable and helped me find a really good deal. Really great customer service. I rarely leave reviews and have never bought a mattress before and look at me now! That’s how nice the experience was.

Horrible customer service. Purchased a bed and it broke within a month. Negligible customer support and rude staff. DO NOT BUY ANYTHING FROM SLEEP COUNTRY!