Great beer store if you want room temperature beer. Easily the warmest beer store in Ontario. How about throwing some refrigeration into the high cost of beer.
I visit the Beer store on Bleams road every week and everytime I walk in the store I feel very comfortable with knowing that the staff are ready to serve you with whatever you may need. This past week on my usual Thursday morning visit I had a surprise when I parked my car and was in the process of opening my rear tailgate and a 24 case of beer emptied fell into the parking lot. Half the case was lost and the results in the parking area was a mess. As I was trying to start to pick it all up an employee witnessed or heard the crash. The employee was instantly out with the broom/ dustpan / container for the broken glass. She kept me calm about what had taken place. It was so appreciated to have that kind of caring and understanding. At this location I must say the employees are very professional and super friendly. It really makes me feel that the team deserve to be acknowledged for the job they perform They are very friendly / caring for the customer / supportive of each other for whatever issue that may arise. Amazing Team. I understand how importing it is to have the right people in the right job. Claude Mayhew. Retired from Ford oakville assembly plant as Assembly Quality Techincian.
No matter how busy you can be you don't ignore a customer right in his face when he asks you a question, I don't do it at my work and I expect the same back. Oh well they are not the only ones around anyway.never buying beer again in this location.
First time since the lockdown taking empties back. Stepped in the door and lady at the cash glared at me and said “Ma’m you need to step outside and wait until the customer leaves. “. She said it very loudly and made me feel very bad. A nice young man came out and told me I could come in. During these trying times I think staff should treat customers a little better. There was no sign outside saying I had to wait outside!
Have tried online pick up at this location twice and had poor experiences both times. The first time I got a case that was leaking. The second time I was shorted individual cans from the (ordered 4 but got 3 but charged for 4). Online order said they 2 types were removed from the order as they were out of stock, but since I had to go inside to pick up the order I checked the shelves and they were both in stock
Great Store. They were very busy the day I was in, like crazy busy. The stock on things were low, but they were trying to fill the shelves. Lots of staff working. They were able to find my beer in the back part of the store. The new paint job they got looks good as well.
Always has the beer stock. Never been disappointed with this place. Friendly staff and one of the best locations in kitchener. Additionally they have drive thru for beer
Best beer store in the tri cities where you going to get a drive through and grab your own beers off the shelf instead of having to get the person to grab it for you