The customer service is horrible. Even after clearly stating what you want they take the order wrong and are completely rude and yell at you when you correct them.
Very disappointed with service at this location, and with head office. I had an incident at this location nearly 3 weeks ago, and I cannot get anyone from head office to reply to me. I've been chasing them down every week, even taking to Twitter to try and get a response, and I've been completely ghosted. I will not shop with the Beer Store anymore if that's how they treat customers.
This Beer Store is the best. Good selection and great staff here. They also have a drive Thu which is awesome and was very handy during the pandemic. Great location with an LCBO and Zehrs close by which makes for an easy shopping experience.
Spent almost an hour to bring in my empties. The security guard was more interested in doing absolutely nothing instead of coordinating the customers outside waiting in the rain.
They seem to have the drive through process down really well. Right now it beats standing in line across the parking lot. Only took about 10 minutes to wait, order, and have them drop it in back.now if they could take the recycled bottles the same way.
Place deserves a five but that lady working the drive thru with dark brown hair and glasses is very rude and sarcastic, you can tell she hates her job grumpy woman
Get er a 5 star. Good selection of beers and it's spacious too. It's a good spot for returning bottles too because the line (if any) moves real quick. And it's a beer store, it's pretty hard for a beer store to not get a 5 star review unless they really are horrendous.