12 January 2024 6:16
Amar had amazing customer service, we are extremely happy with her service and because of her we will be returning, Thank you so so much!
17 December 2023 4:13
Had amazing customer experience with Aaron! Very knowledgeable and extremely nice also very patient.i didn't feel rushed making a decision. If you ever need anything hes your guy! Will definitely be back when I need a new phone.
17 November 2023 9:44
Today I switched phone services to Bell Customer Sales Representative Atif was very helpful in explaining the plans and suggesting the most suitable one.
17 November 2023 8:56
Chantelle was very helpful. She goes above and beyond for her customers. My sister and I had a great experience with her. I wanted to switch providers when I came in, but I stayed because of her. Get that girl a raise because she truly is THE BEST.
11 November 2023 16:48
Last week we went to the Bell Store in Erin Mills Town Centre to buy a cell phone plan with them. Chantelle helped us immensely with her quiet, patient and knowledgeable manner. Our anxiety was calmed by Chantelle in navigating the steps to switch our previous operator, Virgin Mobile whose help was non-existent. Chantelle is such an asset to any business; especially, on a professional level.
11 November 2023 5:34
Chantelle rocks! She did everything to help my sister and me to get the best mobile and home internet deals. I didn't have this kind of customer experience for years!
22 October 2023 17:42
Thank You Atif Shamsi for your assistance on my recent purchase. You are the Consummate Professional.
18 October 2023 0:27
My wife and I went to the Bell store at Erin Mills to get her a new phone. She was undecided between two phones but with Aaron's help and expertise he made the decision much easier. He was very knowledgeable and pleasant to deal with. Thanks again Aaron.
14 October 2023 13:17
I purchased a new iPhone 15 for my wife.
I asked Aaron if he could activate the new phone and transfer the data from the old iPhone.
Aaron was most accommodating I brought in the old phone and he did the rest. I highly recommend Aaron, he was courteous, professional and above a very nice person to deal with. Thank you Aaron, Jim King
07 October 2023 1:40
Having to get an upgrade or replace my phone is something that I don't look forward to, because I'm frequently anticipating the up-sell. I was served by Aaron and told him from the beginning what I was looking for-and not looking for. He heard me and provided me with what I asked for. Instead of an irritating experience, it was probably one of the highlights of my day. I got to know Aaron as a person, not just as a salesperson. I wish him many blessings as he pursues his heart's desire. Like you said to me, "He's got you! "
05 October 2023 11:30
My first time joining Bell. I hope my experience and payments are worth it!
I received excellent customer service from ATIF. He came to the Bell store that
he works at (Erin Mills Town Centre) on his day off to sign me up with Bell and
to register me with Bell for internet and cable. Nobody has ever done that, that
I am aware of. My transition to Bell was smooth and very professional. Great
customer service. Thank you ATIF. Great!
02 October 2023 23:12
I had a great experience with Amar, she did an excellent service. Both Amar and Aaron were really very good employees. Bell should keep employees like them. Thanks so much, AMAR.
30 September 2023 8:03
Revisited this store within a week because of the good service by Atif and CJ.
Last week we went to Erin Mills Town Centre because my mom wanted to get her own phone line and number for emergencies. She is a senior, refuses to use smart phones because hard to operate. We shopped different providers, which all came with data plans and required to pay hundreds to get a smart phone. Finally we walked in this store to try our luck. Atif LISTENED and understood mom's need and recommended an old style flip phone, which exactly fitted Mom's requirements (basic functions with larger number icon). His fellow staff CJ patiently helped mom select phone number. It was a very satisfying shopping experience.
When we got home, my dad saw the phone. He tried and also liked it. Therefore, I went today and got exactly a same phone for him.
Definitely will recommend this place for friends whose parents or young kids need basic function phones.
12 September 2023 11:36
Best Bell store ever! I feel very lucky to have dealt with two incredibly competent, knowledgeable and so willing to help me Bell employees today. Both Amar and Aaron were really outstanding employees and this is exactly why I have been with Bell over 30 yrs. Thank you both - you were just awesome!
11 September 2023 10:04
Aaron was extremely helpful in getting me taken care of of after Bell customer service dropped the ball! Will definitely be going instore rather than dealing with faceless customer service again!
09 September 2023 21:59
Atif is THE BEST. We booked our home internet with him and a few weeks later went back in to book a mobile plan. He got us the best deal, spent hours on the phone with support helping us, and was extremely patient. He even followed up the next day to make sure everything was alright. Amazing experience overall. Thank you, Atif!
28 August 2023 21:05
The attention to detail provided by Atif at erinmills bell store was impressive and his customer service skills are excellent. He is a fine ambassador for the company. Atif represents among the highest levels of customer service I have experienced. Information was accurate, responses to queries were turned around very fast. Answers were clear and where necessary detailed enough for us to make informed decisions quickly about our new place Bell services, minimising the end to end time to process the overall transaction in a professional way! Highly recommend Atif for his skills and knowlege!
24 August 2023 0:33
Yesterday, went to Bell store and was pleased to meet Chantelle. She understood my needs and provided with several options meeting my requirements. Chantelle is very customer focused and friendly person. I received way better customer service than expected for our mobility needs.
14 August 2023 18:53
I recently had the pleasure of being assisted by Aaron, at Bell (Erin Mills Town Centre). He carefully listened to my needs, preferences and budget and guided me to the perfect phone and package that met all my criteria. I highly recommend seeking Aaron's help if you are looking to get a new phone and/or plan at bell; his service is excellent.:)
03 August 2023 11:54
Went in today to switch over my phone plan to bell, and was greeted by Aaron. He helped us choose the best plan and made everything really easy and simple. His customer service was great and he even helped me out when I got home and had more questions about the service. 10/10
01 August 2023 12:57
My family and I came in for a new upgrade on our phones, Chantel was amazing at navigating through the many issues that online customer service caused. She was very understanding, patient, and friendly through the whole processes and we are very lucky that she was the one handling this for us. Thank you, Chantel!
30 July 2023 21:23
I went in to Bell looking to upgrade my phone plan and was super lucky to have been helped out by Amar. She gave us the best deal possible for two new phones and a security system. She was super helpful, polite and just had great overall customer service skills. Thank you, Amar!
25 July 2023 14:34
We were assisted by Aaron, extremely knowledgeable and kind. He helped us choose the best offer for us, he was very patient and helpful. I would definitely recommend shopping with Aaron!

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