Bell

I recently had the pleasure of working with EK, an exceptional employee at Bell Canada, and I must say that her assistance and dedication were truly outstanding. After being unsure about which company to choose for our internet needs, EK's assistance and expertise made the decision to go with Bell an easy one.

From the moment we approached EK, she exuded professionalism and a genuine willingness to help. She took the time to understand our requirements and went above and beyond to provide us with exactly the right internet plan that suited our needs perfectly. Her in-depth knowledge of the available options and her ability to explain the features and benefits in a clear and concise manner made the decision-making process much simpler.

One aspect that truly impressed us about EK was her determination to ensure the installation process went smoothly and at a convenient time for us. She went the extra mile by personally fighting to secure the perfect time slot for our installation, demonstrating her commitment to excellent customer service. Her attention to detail and willingness to advocate for our best interests were truly commendable.

Throughout our interaction with EK, she displayed a remarkable level of professionalism, patience, and genuine care. She answered all of our questions promptly and went to great lengths to ensure that we were fully satisfied with our decision to choose Bell Canada. EK's exceptional customer service skills are a testament to her dedication to providing the best possible experience for her customers.

In addition to her technical knowledge and outstanding customer service, EK's friendly and approachable demeanor made the entire process enjoyable. She created a welcoming and comfortable environment, allowing us to feel at ease while discussing our requirements and concerns.

Thanks to EK's efforts, we are now enjoying a reliable and efficient internet connection that perfectly matches our needs. We couldn't be happier with the outcome, and we owe it all to her expertise and genuine care for her customers.

I highly recommend EK at Bell Canada to anyone in search of outstanding service and support. Her professionalism, knowledge, and willingness to go the extra mile truly set her apart. If you're looking for the right internet plan and a seamless installation process, EK is the person you can trust to deliver exceptional results.

Thank you, EK, for your incredible assistance and for making our experience with Bell Canada truly exceptional. You are a true asset to the company, and we are grateful for your dedication and expertise.

Tushanth was an amazing representative. He went above and beyond to make sure everything was set up perfect for me and that my family and I got the best deals. The manager, Amir, was also extremely helpful. Couldn’t recommend more!

If you are looking to switch to Bell, don't ask for anyone other than or hope & pray you have the pleasure of working with Simon! Other than his elite knowledge & professionalism in his role, he used language & banter that I could fully understand & made sure that he double checked with me that I did understand & that there was no grey area for me. He continuously checked in to see if I had any questions about services, products, etc & gave me the answers I was looking for. Simon was polite, approachable in conversation, & met every need I brought to him. AND MORE! Finally, his communication was efficient, quick & reliable; we communicated by phone & email. All in all, I am overly impressed with my experience with Bell this time around & only hope Simon is working if I ever should need help from Bell in the future:)

I walked in wanting to buy a phone outright. They refused. I asked if I could take it on the plan and pay all at once, the "manager" Wajid then refused to speak to me any further.

I've got internet, homephone, TV, and 4 cell phones monthly they will lose because of him.

And it appears only good reviews are acknowledged by the "owner"

Beyond this, update on current network behavior across the city. Their 5 G rollout Is an embarrassment, I've had l3ss network lag, and issues on Fido's throttled 3g.

No one around to help, and was told I was going to be charged $50 for an upgrade without any reason. I will be going to another location.

Let me preface by saying that I had to go into the branch because Bell can't get its s*** together and sent us physical sim cards when we ordered e-sims.
We went into the branch expecting to be disappointed but Simon was just out of this world amazing. He managed to troubleshoot our complicated dual-e-sim issues while talking to headquarters, and was just extremely competent. If you need a Bell ninja, go to the Billings Bridge location and make sure Simon is working that day!

Great experience Simon was helpful, knowledgeable, and friendly. We will be back for sure!

Excellent service. Helped me to learn recently received Bell messages were a scam and they were forwarded to your fraudulent department.