11 January 2024 9:08
Charles was exceptionally helpful and would recommend his assistance with all your phone related issues.
03 January 2024 6:01
Jordan was extremely helpful today & helped me sort out several issues with my phone. He is so polite & extremely knowledgeable.
12 December 2023 7:22
Charles, the sales representative, was extremely knowledgeable and helpful. In addition to setting up my new phone, he checked my internet services and made recommendations that would increase my speed without increasing my bill! Great customer service
22 October 2023 6:32
Very warm and friendly staff. My transaction went smoothly and I would definitely recommend to my friends
16 September 2023 6:54
Great experience at Bell today (and i always dread dealing with phone and internet companies!). Charles was extremely helpful and knowledgeable. I ended up with a better and cheaper plan and a new phone.
29 July 2023 16:26
Excellent service and very informative.

Today's visit was great, Charles was very informative.
27 July 2023 15:42
Great service quick and efficient! Everyone was so kind and answered all of my questions! Definitely recommend
10 July 2023 23:43
The guy working made it very easy and fast to set my phone up. Very nice and easy going.
24 November 2022 9:07
Great service from the representative in training. Despite me being in a rush, I found the service to be quick and very informal. I was provided descriptive information with h full transparency. Even better, offered cost savings on my family plan, no beating around the bush.

A much better experience than talking to a representative over the phone.

Thank you Cyril and their trainer Debbie
07 November 2022 10:44
Thank goodness for the staff at my Tillsonburg Bell store knowing their stuff. I lost my iPhone off the hood of my truck …. Don’t ask. With their support and know how, they helped me access the find my phone app through iCloud and locate my phone on a map. 15 minutes later I found it. On the side of the road… a chip in the Otterbox and a scuff in the screen protector…. All suggestions from staff…. Right where the map indicated it would be. I love this store, the support from their friendly staff, and the extra mile they go to help me. Highly recommend. Some days 5 stars isn’t enough
31 October 2022 11:56
I rushed into the Tillsoburg store in a frenzy to change may automatic payment to my Visa which had been hacked. Charles was very helpful in resolving my automatic payment set-up - excellent service - I'll be able to sleep good tonight. Thank you so much Charles!
15 October 2022 14:58
Service was excellent.
Thanks. Maddy was great fixing a phone issue and helping me with the process of setting up an app that I needed on an urgent basis. Her assistance was greatly appreciated. Any time I have needed assistance with any cell phone issues the service at this Bell store has been first class. Thank you!
Alan DAVEY
10 October 2022 12:11
Charles went above and beyond while helping my mom and I set up our new phones, would highly recommend him. He was very kind and talked us through everything. Overall an amazing experience.
04 October 2022 9:01
I came into Bell, Tillsonburg with questions regarding the memory & how to use ny LG Velvet. Charles greeted me right away, and helped me greatly. Very friendly, very professional, ended up buying a new screen saver.
Wonderful worker!
Audrey Armstrong
02 October 2022 1:13
Outstanding Customer Service by Charles.
Extremely satisfied and would highly recommend G-Tel in Tillsonburg to everyone.
29 August 2022 19:27
The customer service was excellent. I had a difficult issue that was extremely frustrating and the staff helped me with patience and grace. Hugely appreciated!
30 March 2022 14:14
Both Sarah and Shyenne were extremely helpful and friendly. The process of getting a new phone with transfer of data as well as newness can be overwhelming. I appreciate their patience and understanding. Thank you
19 February 2022 12:03
Sarah at the bell Tillsonburg branch did an amazing job, tried to get everything done as fast as she possibly could!
16 February 2022 19:26
Bell Mobility is wonderful. I am not a techie person, I so appreciate your customer service because they are patient and allow me to write the instructions put on paper. So many other places do not that compassion, and they give you the instructions in simple english. Thank you, Shyenne and Ines.
09 February 2022 19:19
Charles is very professional, has been thorough in going over the paperwork and clear in communication.
13 January 2022 8:02
I found Charles to be very helpful.he set up my new phone and was very helpful explaining everything to me.definately an employee worth keeping.
08 January 2022 11:50
I want to thank the team at Bell especially Sarah and Charles. They helped me and my family get set up with new phones and an amazing family plan. They have great customer service and really took the time to understand our family needs. They saved us money and made the transition to Bell very smooth. Thank you
03 January 2022 12:04
The associate (Charles) was extremely helpful. He went over and above the call of duty. He helped me with issues that did not relate to Bell. He helped me with a smile and great enthusiasm. The location was at Tillsonburg mall.
24 December 2021 8:00
Very great instructions given in detail by this young bell employee. She was patient and very clear. Great service
24 December 2021 4:35
Excellent experience. Helped me with a new phone and turbo hub troubles. Sarah Barber was awesome. I didn't catch the other girls name, but she helped along side Sarah. I would for sure go back again. And just hope I get them again.
22 December 2021 1:50
I got an Iphone 13 Pro and the Ladies who helped me get it connected were great, 5 stars from me!
12 December 2021 12:24
Wonderful experience with Sarah in Tillsonburg! Very understanding of our needs and extremely knowledgeable.
04 December 2021 23:48
Sarah was extremely kind, courteous and helpful. Thoroughly explain everything and answered all my questions
04 December 2021 18:35
Ines did an excellent job of setting up my new phone - friendly, courteous and very effective at her job - thank you so much Ines!
26 October 2021 8:41
Charles at Bell Tillsonburg provided us with excellent service purchasing our new phones. He was very knowledgeable and made the process easy.
10 October 2021 7:51
Mom and I were at the Bell store in the Mall and the service was Fantastic! Staff was helpful and made our experience easy and enjoyable!
06 October 2021 21:56
Sarah was fantastic she was patient and took a lot of time to help us figure out how to work this phone I still have a lot of learn but I really appreciate it but
13 September 2021 22:09
Service was friendly and done in a timely manor, would recommend this location and specifically the sales rep named charles who i dealt with at the location
10 September 2021 19:22
I bought a Galaxy s20 from Bell in Tillsonburg and Sarah really explained things about the phone to me.very helpful and polite it was a pleasant buying experince Thanks so much.
08 September 2021 14:33
Staff was very helpful in answering all questions. Originally went in inquiring about services as I was thinking about moving from another provider. After speaking with the staff the move was made immediately without hesitation.
17 August 2021 18:21
Ines was very helpful answered all my questions professionally would definitely come back and do business with her again!
14 August 2021 1:16
Awesome people, answered my questions and delivered what I needed. I was 100% satisfied with the service provided and the patience shown when explanation was provided as I asked questions about items I did not understand.
Best interaction I have ever received at this store.
Well done to both staff! It was a pleasure doing business with Bell for a change
10 August 2021 11:12
Well prepared for the appt. Answered all questions promptly and easily. Usually dread dealing with bell, this was different
15 June 2021 21:43
Sarah went above and beyond with assisting our family this week. Sarah was clear and concise with instructions and super helpful!
15 June 2021 12:19
Sarah and Andrea were the most helpful pleasant possible today. Had just lost my phone and with their help, I got set up with a new phone, made my day much better. Thanks girls!
15 June 2021 11:42
Charles was most knowledgeable and helpful in acquiring a 6 series Apple Watch, going above and beyond. Highly recommended.
09 April 2021 9:06
The Bell store in Tillsonburg is wonderfully friendly. We are always welcomed with a smile and a cheery hello. All of the staff, with whom we have dealt, are knowledgeable and, above all, patient. Special thanks goes to Charles for looking after us so well. Sincerely, Ken & Dianne Parnell.
06 March 2021 17:47
Charles set up my device in a timely manner with grace and professionalism. I suggest folks to ask for him by name for all your telecommunications needs!
01 March 2021 17:18
Charles was extremely helpful very patient and knowledgeable. We are now the proud owners of two new phones thanks to Charles’ expertise.
28 February 2021 9:08
Charles was extremely helpful, very patient and knowledgeable. We are now the proud owners of two new phones thanks to Charles’ expertise.
01 February 2021 13:22
I just helped my elderly mother set up internet for the first time. She decided to switch after paying a crazy amount for just a few cable channels and a phone with no long distance plan with Rogers. Josslyn helped us get an amazing deal for phone, cable and internet that was almost half the price! And she told us that the price wouldn't change in 6 months like other companies do! Josslyn was so patient with my mom which was very important to both of us. I highly recommend using this location, make sure you ask for Josslyn!
29 January 2021 13:26
Jocelyn was extremely helpful! She was very patient with me and went above and beyond to help me with my tablet issues.highly recommend her to help anyone
28 January 2021 3:25
This is the second time I have visited Bell in Tillsonburg to upgrade my phones. I have had positive experiences both times. So much so, I have to make reference to Sarah and Debora. Thank you so much for making what is a very painful process for me, so much simpler. So very pleased and will continue to come see you. Thank you.
15 January 2021 19:42
I upgraded my phone at the Bell Store in the Tillsonburg Mall with Sarah the Manager and she gave me such great service! She helped me pick the phone that was best suited for me, walked me through each step and did what she could to make it such a fast process, this is my go to store!
12 January 2021 5:00
I went through a lot of negative experiences with bell customer service on both the phone and web chat feature. Coming into the store solved everything and I got exactly what I wanted with excellent customer service.
02 January 2021 14:42
Thanks for making buying a phone very fun and easy for me! I’ll be in again to buy my next new phone in a couple years!
01 January 2021 23:34
I am so impressed how they handled my problem! How when I approached the staff they were more than happy to help me! I feel they went above and beyond what other places would have done for me! So thankful that this store in Tillsonburg has amazing staff!
01 January 2021 22:23
I had a great experience and iam pleased with my new device. Thank you Debora for looking after me at the store and making sure I got the best deal. ️
01 January 2021 5:26
We recently went to the Tillsonburg store to purchase a new iPhone & transfer details of my existing phone to my spouse. Charles Rotchill was most knowledgeable & understanding. We appreciated all that he did for us. We would definitely recommend this store & associate.
27 December 2020 2:04
We were fortunate enough to have Charles help us with a tablet purchase today. Very personable and knowledgeable young man who did everything possible to make our experience a pleasant one. In this time of turmoil, it was great dealing with someone so kind!
26 December 2020 6:41
I found the young man that dealt with us. He was very understanding and very patient with us. Answered questions I had. Very pleased with our experience there. Thank you so much.
Carolyn Triska
27 November 2020 1:30
Staff were super friendly and helpful with the purchase and exchange of my old phone
I believe the young man was named Sam and he was training, job well done
Thanks
17 November 2020 23:01
I had a lovely experience at the store. Sarah did a great job at helping me out with all the questions I had and was extremely patient.
20 September 2020 1:18
Had questions about upgrading my current phone and internet packages. Sarah was very kind and honest with me when it came to both aspects. She treated me like I was more than just a sale. I will 100% be back to talk to her for any Bell related questions in the future.

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