Bennett Truck Rentals

We rented a van this past weekend for a wedding. Customer service was second to none and we will be renting from them again. Thank you!

I just completed another rental from Bennett Truck Rentals. When discussing my needs to move some furniture to Toronto for our son, we decided on a Promaster Van. The vehicle was just the right size and ran flawlessly - with minimal miles on it, it was a nearly new vehicle. From my initial phone call and discussion, to picking up the vehicle I was made to feel welcome and appreciated as a customer. The Manager on duty and the Lot Attendant were both excellent to deal with and I would highly recommend using Bennett.

They deserve 0 stars. I should have read the comments before wasting my money there. One of the worst customer service, they don't reply to email, the manager/owner at Hyde Park location is rude, not even taking time to listen to customer.
I rented a mini bus that was very uncomfortable, the suspension was damaged, it was shaking and making noise in such a way that I had backache the following day and my son got sick. This car is not appropriate for 2 hours drive. I complaint to them and the manager got verbally abusive. Pathetic!

Please beware and rent from enterprise, I rented a vehicle from enterprise for 3 months, I never had such issue. Unfortunately, they don't have mini bus for rent.

Recently rented a vehicle for a week long work trip. The location was easy to find using GPS but you can miss the sign if you are not looking as the location is behind the auto dealership. The woman at the front desk was very kind and helpful, she offered water while I waited and made simple conversation. The process was easy and I was in and out in 20 minutes - which may be long to some but I did have to wait. Drop off was easy as well - placed the key in the door slot as I was after hours. There is not much to add here as the expectations for good service was demonstrated! I gave 4 stars as no one was available to show me the vehicle until the gentleman returned from his Tim Hortons run and I was in a bit of a rush. No biggie as we are all right where we should be! Call ahead if wanting speedy delivery upon arrival!

Excellent service, clean vehicles, flexible hours. Friendly and professional branch manager. Art S.

Raya was awesome getting me a vehicle that worked for my needs and she made it simple for me

License plate AM26792 driver was dangerously driving your vehicle and tailgating other drivers.

* update below* Friendly and fair pricing, Raya at the London Hyde Park Rd location helped with the right sized truck for my son's move from London to Hamilton, off to Mohawk College:)
*That was 3 1/2 years ago, and today Raya was still there and along with Sheri were both very helpful to book my truck to move to my next home:)
I'll update a photo next week!

Just want to say Sherri at the front desk is absolutely amazing. She had me a truck within 2 minutes. Unfortunately, we ended up not needing it but I want everyone to know Bennett is a great option for truck rentals, and speak with Sherri!:)

Raya is hands down amazing your in and out in Knowledgeable staff, friendly service, clean well maintained vehicles.

BEWARE: They are closed even when they list their hours as being open.

I just wasted $60 on a round-trip Uber to get to Bennet rentals, during their posted hours of business, only to get there and THEY ARE CLOSED.

I called several times before arriving, and left a voice mail message, and they did not bother to update their voice-mail to let potential customers know they are not open during their regular posted hours. The message just said they couldn't come to the phone but made it sound like they're still open.

Extremely unprofessional and a waste of my money.

ABSOLUTELY FANTASTIC! Bennett Truck Rentals helped make a tough move much smoother! Great Staff. Friendly and Courteous. Truck was absolutely perfect! We'll maintained and super clean!

Great experience with you guys! Would highly recommend your services!

All the staff were very pleasant and treated me very well. Also the vehicle selection was excellent.

Same experience with the rude owner at location Hyde park in London Ontario
She got verbally abusive when I pointed out things were not told upfront about the car rented.please beware and rent from enterprise across the street.: customer service should always be number 1.this woman needs an attitude adjustment and to call yourself the owner just pathetic!