Wow - Excellent pizza. We ordered half Hawaiian and 1/2 Diavolo (take out). It was stupendous! Tasty, yummy. Perfect. This is the second review I've ever done ever - just had to give these guys a huge thumbs up! Thank you Big Bite!
I should have said more with my initial rating. These people are hands down the best in the area. I had nothing but pleasant interactions with all the folks behind the counter. When I come back to KW this is the first place I am going to
Outstanding customer service and delicious quality pizza! We ordered 8 large pizzas today for my son’s birthday party lunch — everyone loved the pizza! Thank you! Pizzas were cooked perfectly and toppings were high quality. Highly recommend:)
Got pizza and wings here. Pizza was cold and the taste was so-so. Wings were supposed to be medium but more like mild. Too much sauce on wings. Friendly staff.
First time here…. Tried their Chicken Pesto with their own home made crust and pesto sauce. Delicious…will definitely be back. Very prompt friendly service. All good. I ordered a meat lovers pizza today and asked them to-make half more spicy for me. They got it just right…. Even my wife tried a bite of the spicy side! Once again the fresh ingredients and attention to customers wishes made this the Best pizza I can remember having eaten! If you haven’t tried tried Big Bite you are missing out…you won’t be disappointed.
AMAZING pizza, lovely in-house sauces. We come from the opposite side of the city to come here! Creative AND classic pizzas both.super attentive kind staff!
This is my family's favourite pizza place, even though its a bit of a drive away, it's always worth it. I am currently trying their butter chicken pizza - I have never had a pizza like this, the made-in-house gravy base is simply phenomenal!
The pizza is just incredible. New management takes care of all concerns as the replies to all reviews show. Make sure to try this store you won't regret it. Tried the in-house pesto sauce, and you could just taste the freshness. Continue to support local businesses!
I visit weekly for a slice. I feel like I am a member of the family when I come in the door. You just don't see customer service like this any more. Great place, amazing service, delicious pizza!
I finally got to try out Big Bite Pizza (Waterloo location) for my first time today and was not disappointed at all. The thin crust Real Canadian pizza was very delicious and the baked wings were an excellent side option! The staff were super friendly and very welcoming to me as a new customer. My family and I will definitely be ordering here again and look forward to trying some other menu items on our next order!
This the literally the best pizza place ever.costomer service is awesome as well as food is delicious.highly recommended.for sure will be back.specially try their chicken delight pizza.
Delicious foods! The cheese pizza was a little doughy compared to the pepperoni and meat lovers BUT a delicious cheese pizza nonetheless. The garlic bread was lovely, next time I'll order with cheese! This place is my new favourite!:)
I was sad to hear when the management was being passed on after building a rapport with all the staff.
That said, since taking over, the new staff have done very well at ensuring the food is made correctly and on-time. Any hiccups that may have existed when the changeover happened have all been ironed out as far as efficiency goes. I did receive a pizza with regular tomato sauce when it was subbed for garlic, but haven’t had any issues other than that.
As for the food, the quality of the pizzas hasn't dropped from where it's always been, which is good because this is my favourite pizza spot, not just because it's local and nearby. It would be nice to see a return to some of the options like chili flakes, oregano, etc.but that's not really a dealbreaker for me.
My only point of contention has been the change to some of the options for the wing sauces. I've been made aware it's the same supplier, but maybe the supplier's recipes has changed. The hot wing sauce tastes like half marinara, half bbq sauce and has no heat. Which is a shame, especially since they used to have a suicide sauce that was genuinely super spicy (and no other pizza/wing place in town came close to it), but I know I was one of only a handful of people who would ever order it, so I can't fault them for not carrying it anymore.
Overall, it's still my favourite spot, and I'm sure to make far too many repeat visits.
Fantastic staff, pizza and overall experience. Have been going here for over a year now and they have the best pricing, the pizza tastes great every time and I love their garlic dipping sauce. The people who run this place are the nicest and most welcoming, I truly appreciate their phenomenal business and product.
This is very good pizza, love the owners, nice people, wholeosme service, and they deal with highschool kids every day, love this place, and serve better pizza than the cardboard that they sell at the "twice the deal" down the road.
Really great independent pizza place. We have never been disappointed. They always are very generous with the toppings and we love their customer service.
Omg BEST honey garlic chicken wing ever! The garlic bread is fresh and crispy! Pizza is amazing! I love the shawarna chicken and eggplant topping️want the chicken wing everyday!
Much better than you would expect across the street from a school. Cooked properly with loads of toppings. Excellent customer service. They don't have 100 items on the menu but do what they do well. Our new family favorite.
Pretty bad. Tried this place because of the good reviews but I guess that was a mistake. Prices online are different than when I called in my order so they can't even get THAT right. Pizza had hardly any sauce, it was like eating cardboard with cheese. I don't know if I've ever been more underwhelmed by a pizza before. Garbage.
Absolutely love their pizza and wings! It came so hot i had to wait a minute to eat it! They gave my son extra wings because they thought the size were a little small (which they weren't at all) Dont ever stop doing what your doing because you got it right!
I ordered pizza from here for the first time because so many people said it was good…and I loved the pizza until I found hair in it…not gonna order from here again
Heard really good things about this place from a friend and decided to check it out. Absolutely worth it! Plenty of cheese and sauce. Definitely will be back for some more.
John (who I believe is the owner at this pizza store) is highly unprofessional! We discussed a position available a couple of weeks ago and he told me he was going to let me know when he was going to be at the store last week so I could come in to meet with him, well he never got back to me, I sent him an email recently mentioning that he didn't get back to me and he hasn't responded to anything and I did check my spam folder as well, even if he wasn't at the pizza store last week he could have simply told me that. To just not respond to someone you have expressed interest in as a potential employee is highly unprofessional!
This place is fantastic! We've made it a semi-regular ritual to have a Friday night pizza meal to kick off the weekend. The Stuffed Crust is always our go to!
I just moved from Vancouver to waterloo. Big bite pizza was the first pizza I had in the city and best believe that I have been loyal to them since day 1. Their pizza is phenomenal, their service is unmatched, their delivery is fast. Overall, their pizza will sweep you off your feet no kidding!
We love the pizza! It's always fresh and tasty, they prepare it super fast and the price is amazing too. The staff is super friendly and accommodating. Since moving to the area it has become our favourite pizza place
Whom ever answer’s the phone could pay a little more to detail. 2x. 2 they misunderstood or weren’t paying attention to my order. First being one of the topping’s missing, second told them to CANCELL The order when I told him wasn’t what I was looking for price wise on a late night order, then a driver shows up to my place? Decent pizza, not the best out there. Customer communication coordiance could use a big improvement!
Excellent. Just plain old good pizza how it's supposed to be from a little independent place. We usually order two large or XL with three toppings. I could pay about $2 less total at another place, but the quality here is excellent. The crust especially is a nice finish. Cheaper places the crust goes flat and tastes like cardboard. This place it stays up and is great. Highly recommend.