Big Smoke Burger Hamilton

Amazing place. Such a good vibe with this place and staff. Personally owner of the place is very friendly. Tried their poutine once and now i am going there again and again. Must try place with such a good price. They have veg options as well.

The best pulled pork poutine! Funnel fries and fries are absolutely delicious. Strawberry, chocolate & vanilla milkshake are soo dang good. You won’t be disappointed!

My first visit was rather disappointing as I specifically 100% ordered the crispy chipotle chicken (to go), and was instead given a grilled spicy buffalo chicken which I didn’t care for - I then called to let them know and instead of owning up and offering a replacement or discount etc, they basically just said oh well that’s what’s on the receipt sorry about that…lol

Delicious burgers made with great ingredients. The staff here go above and beyond every chance they get. Love this place

Ate here while my car was being cleaned. We had the burger with pineapple, so delicious. I know.pineapple? But it works, it has a little kick to it. Also had the pulled pork burger, it was good, nothing special. Onion rings are amazing, fries were undercooked. Service is so great, the gentleman who takes the order is very engaging and helpful. Food came very fast, burgers were on the grill before we even paid. Would have given 5 stars.but for the fries.

I had the big smoke burger with fries. Not bad. I was expecting better with all the hype I heard.

Way too salty and the upgrade the combo drink without letting you know, 38. Dollars for 2 combos that were not worth it

Opened just recently on Rymal. One of the best burgers around. On par with pricing, Some might think too much. Well worth it. Try the bacon poutine won't be disappointed. Definately recommend n I'll be back.

One of the best burgers in the City! The food is always hot, and the owner and staff are amazing!

Went there for the first time last week, hoping it would be good. Aaaand it was great
The whole family loved it

Absolutely loved it. From customer service to the food it was on point.
They have halal options with separate grill and Halal meat.

Over all 10/10

Quite a long wait, but there was an event going on so it is a bit justified. However, service was great and burger was phenomenal.

The burger was overcooked, and the fries weren't good at all, but the staff were very friendly and the restaurant was very clean

Absolutely fantastic service from Jason and Jasmine. From holding the door open to table service, these two delivered an exceptional experience. Food was made exactly as ordered and the atmosphere was inviting. We'll be back to "hang out" another time.

Ordered The Classic Burger with Halal Patty. It was a decent burger. It would be nice with some kind of house sauce but it only had ketchup mayo and mustard. Will come back to try other items on the menu.

Greatest burger I have had in a long time. I think the prices are in line with similar restaurants, but in my opinion the portions are much more generous.

Very expensive for bland, flavour lacking burgers.

Paid just shy of $70 for 2 cheeseburger combos, a "got the blues" burger combo and a small pulled pork poutine.

First surprise was that there are no kids options (hence the two cheeseburgers). Simply straight off the bat, do not go here if you have young (eg under 12) kids. The burgers are too big and it's astonishing that a "premium" burger place situated on the edge of a large housing estate wouldn't cater to kids. Madness.

But, that's not the real problem.

The burgers were not juicy, the meat was bland, dry and somehow had less flavour than a McDonald's burger patty.

The poutine looked awful (see photo) and was inedible.

The staff were very nice, and the quality of the food is absolutely no reflection on the staff.

One ray sunshine in this otherwise disappointing visit was the onion rings, which were actually really good. I'd come here just to get onion rings but definitely wouldn't be rushing back for the burgers.

Hopefully we just came on a bad day, otherwise I suspect this place will be closed soon enough.

Really scratching my head as to how there was just no flavour whatsoever in the beef patties!

Where do I start? The customer service is great, the food is tasty and light on the stomach (best burger I had in Canada), the quantities are reasonable, and from time to time they give regular customers generous complementaries (this time it was fries). I don’t like giving reviews unless the place really deserves it, and these guys do. Highly recommended!

A must have.awesome juicy burgers.yummy crispy fries.
Wonderful people.
Thank you?

So glad we found this while in town! Food was fantastic! Staff was super friendly! All around, great experience! Definitely recommend stopping in for a meal.

SO YUMMY. The staff was AMAZING and the food was just as good. Highly recommend this place to anyone