Bigelow Flooring

The process of selection to pricing to installation went very smoothly and the end result was excellent.

We are very happy with our experience with Bigelow. We had the flooring in three bedrooms replaced with Luxury Vinyl Plank. Even though it was a modest job, we well taken care of and all of our questions were answered. The installers were polite, quick, and very tidy. We would definitely deal with Bigelow again.

We were very impressed with Bigelow. They were very helpful as we tried to figure out exactly what floor we wanted and we were able to take samples home for a few days to help us decide. Everyone that we dealt with… whether in the showroom or in our house was very knowledgeable and professional. The work was done quickly and there was no mess. Would definitely recommend!

Excellent service, quality craftsmanship by Justin H. The result says it all. Highly recommended.

Bigelow's sold and installed hardwood in our 4 bedrooms. Krista from sales is very knowledgeable and helpful. Craig and Robyn did an amazing job with the installation. It was a pleasure dealing with Bigelow's from sales to completed installation. Bigelow's is definitely my go to for flooring.

Justin Hillier from Bigelow Flooring did an amazing job installing my kitchen, bathroom tiles. He was very approachable and answered all my questions. I found him to be very knowledgeable about tiling and was very skilled with the installation process. I would recommend Justin without hesitation.

Again, couldn't be more thrilled with the team at Bigelow, Craig, Robin, Kathy and Ryan were amazing.

Professional, on time, and excellent results!

Adam & Danielle

Matt, who laid the flooring, Marcel who installed the backsplash and Dave and Mitch who did the troubleshooting were all excellent - very nice people as well as very skilled. And Krista and Rui who oversaw the sales and the scheduling were super to work with.

Thanks for a great job.

What a great experience working with Michael Chumbley at Bigelow Flooring, his experience, knowledge, can-do attitude and friendly manner, quickly translates into trust and confidence. We appreciated the desire of the staff at this company to get it right.

Overall very good floor installation.but they are not inexpensive and we felt the ‘little things’ were missed and communication with them is sometimes challenging.think long and hard if you have an older home…

From the initial visit for a quote to the installation of my hardwood flooring, everything was done very efficiently and professionally by Bigelow Flooring. I am extremely happy with the end result!

I had a good experience working with Bigelow. They did flooring and tile work. Very pleasant and helpful staff, on time and fast!

They got the job done on time, as they had scheduled.
Justin was great from start to finish even dealing with some setbacks that was my fault, as I (homeowner) installed the wrong subfloor.
I would use them again and recommend to anyone.

Kathy from Bigelow Flooring is amazing, she is so helpful! We are so so happy with our flooring and backsplash and cannot thank Kathy enough for all of her help:)

Project involved rip out of old flooring and install of new tile over 500 sq ft, on our main floor. Work went smoothly, both Matt and Justin were great to deal with. The tiling by Justin looks amazing and we are extremely happy with our new floors. Recommend Bigelow for professional service and quality workmanship.

Bigelow respects its customers. Courteous, professional service from selection of flooring through estimate and installation. We were kept informed and reminded about time and date of installation. We are very pleased with our new floor.

Bigelow (Mike) was fantastic to work with. Helpful in selections and everything arrived on time. The installers were also very professional and courteous.

Ryan came over and measured carpet and vinyl flooring. Very impressed with professional manor.
Highly recommend!

Amazing experience. Quite satisfied with everything. The backsplsh looks quite nice. #DIY_projects

I love this store, it's packed with so many flooring possibilities. I bought 250 square feet of rubber finesse tiles for my home gym. My gym looks and feels amazing. Thanks for Ryan's help, he did an amazing job to get my dream gym!

Very friendly and obviously experienced installers. They listened to every concern i had and gave me solutions. They worked hard and the finished floor looks so amazing. The grout line are very thin and look great. The tiles are great quality and look very even / flush. In the planning stage, Bigelow salesperson was very helpful with picking out tile/grout options to achieve the look we were hoping for. I would strongly recommend their services and expertise.

From start to finish, Bigelow Flooring exceeded our expectations. Their showroom staff and Ryan M.who visited our home for measuring were very knowledgeable and helpful. Our carpet was installed by Reda and he was both very skilled and friendly. Would strongly recommend.

To be honest, the second time we've used Bigelow, we encountered some issues (I won't go into details) - but they got resolved to our satisfaction, and Micheal C.and everyone were a real pleasure to deal with. We love our floors - and will use Bigelow again.

My experience with Bigelow Flooring was an absolute pleasure. Service representatives and installers worked out of their way to accommodate all requests to find the perfect flooring designs for our house and work around our schedule to get it installed. Will definitely be returning back to Bigelow’s for all my flooring needs in the future.

We were so happy with our experience at Bigelow Flooring. It was seamless from start to finish. Armen took the time to explain our best options for new basement flooring and answered all of our questions. He helped us decide on the perfect product, suiting both our budget and our design plan. The floor arrived exactly when he said it would! We highly recommend Bigelow Flooring and thank Armen for the exceptional service.

Great experience from start to finish. Michael Chumbley was also great to deal with. Helpful and communicative throughout the whole process.

From the very first, we had nothing but great attention, advice and service from everyone at Bigelow Flooring. Ours was not a big job, but we never felt it was less important-affordable, quality work and we couldn't be happier. Highly recommend!

We bought a house during lockdown and wanted to get floors done before we moved. So thankful to find Armen at Bigelow. He was available to answer questions whenever needed! Craig and Robyn installed hardwood floor in amazingly quick time with skill and attention to detail. It was worth getting the professionals! Love our new floor!

We''ve had another excellent experience with Bigelow Flooring! We've used the three times now and each time their helpful from start to finish, reasonable priced and professional. We will be back!

*Be aware* of the sales rep called Michael Chumbley. He came out to give me a quote for 200 sqft of flooring and 150 sqft of tiling. The floor did require some leveling but i got quoted $11,000 for the work. The sales rep and the company seems to be ripping people off! Just be aware and get more quotes.

They where very good working with us start to finish and very professional. Install crew was courteous, fast and did an amazing job. Would recommend them.

Ryan was helpful throughout our time spent picking the tile and guiding us in the right direction.

I would go back and use these guys in the future.

Just had Bigelow Flooring replace our 20 year old carpet on the second floor and stairs with Superior Hardwood. Considering the magnitude of this job, it was efficiently done. The time from ordering to install was quick. The installers were pleasant to work with and took care to be as clean as possible. The communication from the store was excellent - reminder emails, information on how to prepare and what to expect was great! Highly recommend this company!

Had a great experience with Bigelow Flooring. I went in close to closing time and Ryan was more than happy to help me out and answer all my questions not making me feel rushed at all. The employees are knowledgeable and very pleasant and I was able to take an armful of samples with me.

Top notch product, customer service & installation. Highly recommended. This team has replaced most of the flooring in my business

We have just had our kitchen renovated and Bigelow helped us choose the backsplash. It looks gorgeous and their installer was wonderful. Beautiful job, couldn't be happier.

Not sure what I can say about these guys and gals. Always friendly, customer is always taken care of and happy at the end of the job. Will be returning for years.

I have been using Bigelow flooring for several years now. Always top notch. I will call on them again.

After a nightmare experience at a different flooring company, we switched to Bigelow flooring. They were not far from KW. Armen was fantastic to deal with, and all of the Staff were friendly, prompt and professional. Our new carpeted stairs look fantastic and the install was perfect. We are doing our basement flooring next. Would highly recommend Bigelow flooring to anyone and we will be using them for all our flooring, tiling needs from now on!

Very helpful people, beautiful show room, they only carry and sell products they truly believe in and stand behind.

Great to work with, welcoming browsing environment, knowledgeable staff, competitive prices on quality product

Our experience over the years with Bigelow has been awesome! We are very pleased with the help they gave us for flooring and carpeting. If in doubt, ask them what would be best in your home because they are the specialist and know exactly what looks best. Anyone that comes in the house has commented on what a great job they've done. Thanks Bigelow people! You're tops in my book!

We are very pleased with our experience with Bigelow Flooring and have no hesitations recommending them. Each time I went to the showroom, the staff were friendly and the right amount of helpful. They respected my desire to browse but were there to answer all my questions and give advice. Mike, our estimator, used his expertise and experience to make an excellent call on the process needed for our unique situation (saving us tons of money.) Matt did a great job on the installation and spent time with me before he started to be certain of what I wanted. I appreciated the follow-up from the team both in person and on the phone to make sure everything was perfect.

We will definitely recommend Bigalow flooring. Great staff answered all questions and the installation perfect. Thank you Joe we recieved lots of compliments.

Great service, great consultation, and great install. Everything went smoothly and well. Would recommend!

In my experience, best flooring company in Guelph! Super attentive service, wide ranging & modern floor options, well priced, and excellent install every job. Thanks Bigelow.

I have dealt with Bigelow flooring on two occasions and I have been more than satisfied both times.
Everyone from the, sales people, installers, shippers to even accounts payable are pleasant to deal with.
My son has dealt with them as well and has had the same experience.
They follow up their installations with a visit or a call to make sure the job is done to your satisfaction.
I would recommend Bigelow Flooring to anyone looking for first rate products and service

What an amazing experience. Thank you so much to Garth for helping me out. What an awesome group of people. Highly recommend going here for all of your flooring needs.

Back in October, 2018, I met with Garth Bigelow of Bigelow Flooring in Guelph. He took the time to get to know me and learn about my wants and needs for my unique project. After a number of phone calls, emails, and exploring samples, Garth helped us decide on our flooring. He and his team were always very accessible. We chose the Wicanders Cork Earth Tones line - Petra was the perfect natural and bright colour for our yurt. A round structure would pose new challenges for the Bigelow team. There were more cuts to make, and as an off-grid structure, temperature would also be a challenge. We had numerous discussions ahead of the installation date to make sure everything would go as smoothly as possible.
On the installation day, Matt from Bigelow showed up and quickly and efficiently went to work. He was professional and reliable, and made our floor look perfect. He answered all of my questions, and made me feel very confident in his ability to install our floor. We love our cork floor! It retains heat nicely, provides terrific durability (we have kids and pets) and has a beautiful, natural “right off the cork tree” look, making our space feel that much more special. The Greenguard Gold certification awarded to Wicanders Cork, gives me piece of mind knowing that we aren’t exposed to toxins.
Overall, my experience with Bigelow Flooring was exceptional from start to finish. I would recommend them to anyone!

On behalf of Community of Hearts, I want to express my immense gratitude to Bigelow Flooring for donating the beautiful flooring (see photo) for our new life skills stage in our Lifelong Learning Centre! We teach adults with developmental exceptionalities the skills to be as independent as they desire and this gorgeous stage has been an asset to our program. I cannot say enough about the quality of product we received and the fantastic customer service Bigelow Flooring provided! Their experts walked us through the process and advised on appropriate material for the final result - and we could not be happier!

If we’d known it was going to be this easy, we would have done it years ago! My husband and I have invited Bigelow into our home in the past — to install some carpet in our basement and the hardwood on our main floor — but our most recent experience was by far the best to date! It was time to change out the tile in our kitchen, foyer and powder room, and we’d been putting it off for a number of years because we were scared of the mess. Yes, our house was dustier than normal during this project, but because the entire Bigelow team was such a pleasure to deal with, we hardly noticed the dust at all. Armen and Rui guided us through the entire process and followed up with us regularly throughout the process to check for satisfaction. Our installers Joey and Sean were amazing too; they were punctual every day, demonstrated great commitment to their craft, and did their very best to keep the mess to a minimum by sweeping and vacuuming multiple times each day. Our only regret is not doing this project sooner. Thanks to everyone at Bigelow for an amazing product and amazing service!

Kelly-Anne Vsetula

We had some older hardwood flooring that we wanted matched when we extended it into our kitchen. The service and attention to detail was great and we couldn't be happier with the end result. They were courteous, efficient, came when they said they would and cleaned up when they finished. We would highly recommend Bigelow.

Beautiful products, expert installation, helpful staff & great service! Our home's gorgeous hardwood floors, show-stopping showers & intricate kitchen backsplash were all thanks to Bigelow. Highly recommend!

Bigelow flooring is the place to buy your floors! We have just built a new centre for individuals with autism. The Bigelow team was beyond amazing! The customer service, respect, knowledge and care that they took to help us choose the right flooring for our centre was above and beyond what was ever expected! Thank you for all you have done for us!

We had hardwood put in and from the quoting to the finished work, it was outstanding! During the installation, they was a problem removing the lip that the builders had put in but everything was taken care of by the Bigelow team! Highly recommend them!