BIKE and FORTH Services

September, 2023 - I brought my bike in to Bike and Forth to have my front tire repaired. It had a slow leak and would no longer hold air. I paid them $40 (cash) and after about 15 minutes the tire was repaired/ready to go (or so I thought). Upon returning home with the bike, I found that the same front tire was airless.i. E, they had not repaired anything. A week later, I went to a reputable repair shop and for $36 (tax included), the tire was like brand new.
Obviously, Bike and Forth doesn't care about their reputation, the quality of their work or their clients. Fortunately, I've found a reputable bike shop and I have no need to return this third rate scammer.

I will put an rocket launcher outside his door, let the next customer enter this cozy shop with the rocket launcher, so that the man can talk to you calmly and friendy.you welcome everyone!

I just bought a bike from here, the service I experienced was great they even gave me a helmet

Very obvious that owner is not enjoying what he is doing. I visited them to tune up my bike, but he wasn't very helpful and didn't want to accept any customers. When he eventually made up his mind, he couldn't even fix the squeacking brake problem

Do NOT go there. Went to visit with my 67 yr old father to help buy him an e-scooter. All the scooters in there were quite dusty, so I simply asked if they were used. Instead of a simple "yes" or "no", I kid you not, I get a man screaming like a maniac as if I insulted him by even thinking that they were used, and I'm not exaggerating at all.

I had never experienced such a thing at any retail store in my life. I asked to see the manager and then an old guy, seemingly tired of his life and very passive, only defended his employee's actions instead of apologizing for his behavior.

Please do not go there only to get yelled at or get into a fight. This place does not deserve to be open and these guys have no business running any sort of retail or service shop.

Great experience every time!

Thank u John!
Having a blast on my new bike!

Very Friendly people. I was having bike trouble and stopped to see if they could help. They had me on my way in no time, and cost was very cheap considering. Would recommend.

Very bad experience DO NOT GO
In general I had a very bad experience the employees were very rude and the manager is so cocky…. Very high prices and my bike broke after one ride! THEY DON’T KNOW HOW TO FIX BIKES nor how to do business!

I would say pathetic place. I by mistake went to inquire about range of e bike so I can decide to buy or not, I was asked an counter question " are you going to god" lol I don't know they are selling tickets to God or ebikes.

Great service repairing My mobility scooter over night, even gave Me a loaner to use overnight - just had Me leave a $100. °° deposit that He put towards the repair.
Easy peezy and got it fixed overnight! Definitely going back for any further repairs.

Don’t even go to this place. Very rude people and aggressive. 1 star is even too high for them honestly.
Make sure to not bring no kids around them too. This is the worse business place i have been in my life and i am not exaggerating.
Price is very high on top of it also.

The few 5 stars they got are just business helping each other, i took my time to check it and that’s a whole scam.

AVOID AT ALL COSTS!

I wish I took photos but I went to Byron's Bike to get a proper repair. If I could rate this place -5 I would. The supposed owner is aggressive and uneducated in the manner of his own shop. I went there to get my ignition fixed and all three of my ebike keyset changed. I paid $200 upfront and did not receive a good service. My bike came back to me with screws and bolts missing, my ignition out of its spot and nothing else being done. I was not provided the service that I had FULLY paid for so I asked for some of my fees back and went through hell and back just to reclaim some of my stolen money. The mechanic in secret said to me that he was sorry but that I was being conned by the manboy named John. A police officer had no choice but to get involved with the thievery and was able to get me $70 dollars back I plead with you to NOT go to this shop but instead check out Byron's Bikes. If I had went there first then the horrific experience from this unprofessional bike shack would've been avoided.

Owner Is Very Rude Also The Price Is Not reasonable asking $70 for just a tube For no Reason I fixed My tube For only $35 in Downtown also It says Closed In 7 o’clock but It was Close Before That’s how you run business man? Grow Up

Great service, very friendly and honest. Went out of their way to get me back on the road. Highly recommended

I called to ask a simple question about repairing my disk brakes and whoever answered the phone was so rude to me, treating me as if I had done something to annoy them. I was being polite and respectful and got the most condescending response. Didn't even bother to go into the store. Definitely taking my business and my money elsewhere. If they treat you like that on the phone, how are they going to treat you in person, and how are they going to treat your bike? That one phone call as well as reading other reviews of this place is enough to show me that these people are rude and don't give a care about customer service or having decent relationships with clientele. Ridiculous. Don't go here.

Don’t go there, period!
They are Racist, Rude and Robbers.
The worst business I have ever been to in my life.

Why you should avoid this place: D

- Their rude to customers
- only some staff were seen wearing mask
- they increase the prices after calling in for a price quote
- they damage the bikes while repairing them and offer no solution afterwards
- Their prices are absurd/Expensive and often go a lot Higher then their competitors

This is a very shady bike shop and should be treated with caution as they have very bad business practices and should be shut down immediately

I recommend never going to this bike shop and please read other reviews Cause what I've said is actually more common then you think

This place loves to treat customers like they’re a nuisance for coming in.

I went in looking for a bike pump, and after being ignored for 5 minutes they said they didn’t have any to sell, and offered me to use one of theirs. I thought that was kind, but instead of letting me pump my tires up, a worker tried to do it, and after many tries, only blew them up half way because he kept letting the air back out as he tried to take the pump off the valve.

I thought that was strange, but just wanted to leave so I said thank you and was going to go to Canadian Tire instead, when the owner told me it would be $2 for that service.

That was $2 for a guy who doesn’t know how to pump up tires to pump my tires up half way with a pump that was offered when I wanted to buy one instead of just use one.

This place is run very poorly. Don’t waste your time.

I am very happy with the shop to help me out really well with my Daymark Rickshaw ebike works fine they did a really good job I’m happy with it and thank you so much.

They came and picked up my ebike and delivered to me and they charge me exactly what I said I wanted to spend, there good.they are good shop you can trust them.

I have never experienced such bad and unprofessional behavior in my life! The owner should be ashamed to call himself "human". He charges insane amount for bike fix, yells to employees and customers like maniac and uses abusive language.

He was not wearing mask in time of service. When he delivered my bike it was covered in grease! At one point I was really thinking about calling the police and show his shop's CCTV footage! AVOID by all means!: I

Absolute madhouse. I walked in for a tool after calling in to see if they had it and when the person at the front misunderstood (which is fine, mistakes happen.) one of the mechanics began screaming at her.

Additionally the same mechanic was incredibly rude when I pointed out that a price he had quoted me over the phone was lower than the actual item in person, saying "So I told you 20 instead of 25, so f_ing what? "

To top it all off, only 2 of the staff were wearing masks. Avoid this place like the plague.

Got my used bike there a year ago and recently got another tire fixed here. Quick service and they were very knowledgeable! Very strong personalities but overall very friendly:)

Absolute rip off. The guy quotes you something and the final bill to fix a bike will not be something close to the estimate. $80 to add two spokes to a wheel, $130 to add a new cable to the rear derailleur and adjust the brakes. Never believe his words. A lot of shady deals going on in this shop and I have witnessed it personally.