23 October 2023 0:13
The Billings Bridge Animal Hospital is of my dog’s favourite places to visit in the neighbourhood! (This may change after she gets spayed later this year)

The entire team are all amazingly welcoming and helpful. Unfortunately today at Applewood park we had a small run in with a dog that didn’t like getting sniffed resulting in a small cut on my puppy’s ear. It hit a small arteriole so it bled a lot.

We were lucky to be able to get in for an emergency assessment right away and with a bit of first aid they were able to get the bleeding stopped. We are very fortunate it was a small cut, but in a high flow area resulting in lots of bleeding that made it look worse than it really was.

For everything from checkups to medication this is our go to vet. We are lucky to have them so close!
21 September 2023 20:07
Top notch and professional service. Prices are reasonable. Dr. Hopwood is the best! He is always extremely friendly and gives our dog his undivided attention and the utmost care.
07 September 2023 17:14
Just called to get a quote, they were the only vet that would give an estimate/discuss what their rates were over the phone, no other place would even discuss their hourly rate which feels ridiculous: even if you don't know how long a procedure will take or how serious something is, you should at least be able to answer what your rates are for a procedure. Kudos to Billings Bridge for being reasonable.
11 June 2023 3:29
Cody and the whole staff were amazing, put us at ease, very intelligent and helpful. The best I’ve had see my pups!
23 May 2023 13:17
Very happy with the service we have been receiving for our dog Flora by all 3 veterinarians! Front staff is also very organized and helpful!
03 May 2023 4:02
This is my current vet office and I cannot recommend them enough. You can tell that everyone here loves animals and treats everyone with kindness and respect. We’ve been bringing our dogs here for the last few years and we won’t go anywhere else.

Recently, one of our pups passed away and shortly after we received a wonderful card in the mail from everyone at Billings Bridge Animal Hospital sending us their condolences. It was such a heartwarming gesture and was very appreciated by my husband and I.
12 April 2023 15:24
We’ve been coming here with our new puppy and everyone on the staff is very nice. Our vet takes the time to answer any questions and concerns, and our pup is really happy every time we come back here.
16 March 2023 16:03
Always excellent service and advice and you never feel like they're trying to upsell you or gouge you!
13 January 2023 20:52
Friendly staff both on the phone and in person. No pressured upsell. My dog even let someone cut her nails which is incredible on its own.
12 January 2023 11:20
They always take good care of my pets. I know I can trust them and they won't recommend something that doesn't make sense
10 January 2023 0:44
My visits to Billings Bridge Animal Hospital have always been a great experience, regardless of the situation.
I rescued a senior, blind dog in 2020 and the care Carl had during his time earthside was amazing.
The frontline staff, assistants, and Vets here are compassionate, understanding, and always made time for me and Carl when needed. They always provided me available options for Carl's special needs and were up front about associated costs. It was always appreciated.
A special mention to Dr. Chu. Thank you for being there on Carl's last day. I am forever grateful for your warmth, empathy and kind words on such a hard day.
07 January 2023 4:04
I’ve never had a bad experience at BBAH. The vets, vet techs, and receptionists are all awesome. (Extra shoutout to the receptionists for being hard-working and patient.) They’ve taken care of my cats since they were born. They are gentle, understanding people. Both of my cats had dental surgery here and were fixed. The vets are great at listening to your concerns, explaining everything thoroughly, and will give you your options. They are honest and won’t push you to do anything unnecessary.
I wish all their staff were continuing to mask though.
I do wish the waiting room was a bit bigger but they’re working with the space they have and they usually get you into a room promptly.
31 July 2022 0:29
My two cats had a wonderful first vet visit with Dr. Chu. Dr. Chu was very professional, informative, and handled my cats with care.

The Billings Bridge also offers complimentary nail trims with your first visit.

They are not accepting new clients at the moment.

If you're looking for quality vet care in Ottawa, this is your best bet.
28 July 2022 12:26
Excellent care and people. Staff no longer wears masks. Clean and pleasant offices. Very friendly.
24 May 2022 17:30
Incredible, caring vet. Dr. Hopwood and the team at BBAH have cared for my two dogs for over 9 years now. One of them, was a problem dog: 2 surgeries for a broken paw, one for a bite from a husky, a bout of pancreatitis, leading to insulin dependent diabetes, and finally gastric cancer. The entire time, Dr Hopwood handled Duke with care and compassion, never once treated us like an ATM, and always had Duke’s best interest at heart.

Thank you to Dr Hopwood and his incredible, caring staff for giving me an extra year with our beloved family pet.

There’s no other veterinarian I’d rather go to!
04 May 2022 2:38
Very helpful, hardworking and compassionate people work at this animal hospital. I have been taking my 2-year old dog here since she was a puppy and have always felt supported and cared for. The reception staff are very pleasant and super organized. Dr. Chu and Dr. Ha are gentle humans who clearly love their job. Thank you BBAH for always being there for my Ferra <3
30 April 2022 12:33
Absolute best veterinary clinic. I have been going there for well over a decade with my pups. They are extremely competent, knowledgeable, and with the most lovely disposition. They take their time and are thorough. Everyone of the staff has such a great disposition and I always know my pups are in the best of hands. I would highly recommend!
07 April 2022 9:22
Highly recommend! They take such great care of my babies. Always recommend friends and family to visit here.
20 March 2022 7:10
Been going to Billings Bridge Animal Hospital with my pets since I was a kid, they have always been amazing with them. They are friendly, animal people and will take the time to answer questions and make sure you are comfortable with what they are doing with your pets.
17 January 2022 21:04
So happy we have the team here to take our dog to. Professional and thorough staff. Not cheap, but nothing about having a dog is.
20 December 2021 5:56
So my 2 boxers have crazy allergies. I missed 2 annual appts so one of the Veterinarians decided to not fill my dogs allergy prescriptions of Apoquil. Now for dog owners seeing their pups suffer from allergies is disheartening especially when its BECAUSE of your Vet!

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