22 November 2023 18:52
I love the work, the installer was very quick and did the very good job and the stuff at blind to go are so professional.
21 August 2023 14:31
We are over the moon happy with the service we received choosing the right blackout curtains for our large windows. Also, Bernard, the installer was quick, efficient and very professional. Thank you Blinds to Go. We shall return to your store. Keep up the excellent work.
12 August 2023 14:39
Took about 6 weeks for blinds to finally come in and then get an appointment. One of the Cascade blinds arrived scratched and had to be retuned to be fixed. It has been now another 2 weeks without any window covering. No discount given for the inconvenience, just told a big fat we don’t do that. Not very impresses with the other window coverings either, looks like the material was not cut straight and there is a bigger gap on the right side vs the left side. Will not order here again and definitely don’t recommend.
06 August 2023 13:19
Excellent selection, fast production, excellent installation, final product and result far superior to my expectations. Well worth the financial investment! Highly recommend!
20 July 2023 8:27
Upon arriving in the store, Ashley was there to receive us. She was very attentive and gave us suggestions on what kind of blind to buy. We were very satisfied with our purchase and we were very happy with Ashley great service. Thank you.
13 July 2023 9:42
It was a nice experience all over. From the store attendants to the technician that came home to take measurements and install them. They were all very nice, respectful and knowledgeable about their products. We had 6 blinds installed. They are all beautiful!
07 July 2023 10:36
Amazing customer service! I was walked through all my options in a friendly and patient manner. The sales representative took the time to explain what would be best for my needs. The price points are incredible and my blinds were custom made in 2 days! Would definitely recommend!
04 June 2023 3:15
Great customer service. Blinds were matching the existing ones and were delivered on time as scheduled.
27 May 2023 1:42
Service was amazing, fast and very knowledgeable! Super friendly and polite staff too! We will be back! Thank you!

Michèle Upton
18 April 2023 0:40
I have had such a professional and competent interaction with Christine. What a wonderful experience it has been working with you on my project. Kudos to all of you. I highly recommend at least obtaining a quote as they have the fastest and best prices I could find residentially. Take notes people this is how you succeed! Merci
07 November 2022 16:35
Very professionally measured and installed. Beautiful appearance; good help with information about each type; a pleasure to work with staff.
28 October 2022 23:14
Very good service there, the salesperson we dealt with was informative but not pushy, and knew their process very well. The blind itself was easy to install, and works well.
20 October 2022 23:20
Staff was courteous, professional and tentative to my needs. Received my zebra blinds one month earlier than scheduled and were also to my exact measurements. Looking forward to my next purchase for other rooms.
09 October 2022 8:03
Blinds arrived and are very nice. Some scratches on the metal components but no one will see them. I think we're missing something as we can't figure out how to attach the wand and the instructions don't mention how to do it. Overall good experience and we'll be back!
06 October 2022 20:01
Took 3.5 months to get blinds promised to be installed in 3 weeks. Installers were quick, pleasant and professional.
01 October 2022 0:09
Austin provided excellent in-store service and James was professional and efficient with in-home measurements and installation. I would not hesitate recommending Blinds to Go.
13 March 2022 5:43
Went in to the store with an idea of what I wanted, came out 20 minutes later with a next day in home consultation. Very impressed with the service. Melissa O was fantastic and Ryan the installation tech was timely and professional. Will be back when I am ready to do the other windows in my house for sure!
09 March 2022 3:04
Austin was extremely helpful and knowledgeable. It was a pleasure working with Austin at Blinds to go.
The blinds are lovely.
It was a great experience.
05 February 2022 15:19
We bought and installed new blinds in our new home’s family room and bedrooms. We had a wonderful experience with Ashley while buying in store and on the phone, she’s super knowledgeable and great to deal with. Lee came to measure and install our blinds and was absolutely awesome. He even made some great suggestions that we hadn’t thought of. We loved the end result - AND he saved us money. He’s the best.
02 February 2022 2:24
Blinds came in quickly and installation was almost immediate. My only disappointment was discovering the depth and cut of my windows restricted the types of blinds I could consider.
10 August 2021 10:35
I just recently purchased and had two motorized and two black out blinds installed from Blinds to Go and I absolutely love them!

The service I received was absolutely amazing. Tia came to my home and provided me with in depth knowledge on the product and it’s warranty. She was professional, patient and incredibly knowledgeable. She showed me various different options to chose from. This made my decision incredibly easy.

I ordered samples which arrived within a few days and placed my order.

With in a few days Ryan came to measure my windows. Like Tia, Ryan is professional, patient and amazing at his job. He was in and out in no time at all.

Blinds arrived in less time than was expected which was great and Ryan came back to install them. He did so with such ease and perfection. He took the time to ensure that my wood floors were protected during installation and then proceeded to explain how the motorized blinds worked.

My whole experience with Blinds to Go was amazing. Customer service is top notch. Making appointments is seamless. I love the text/email notifications. Representatives and installers come at the time scheduled and are quick and efficient. In regards to the product. Love it! I really recommend Blinds to Go and Tia and Ryan.
09 August 2021 10:47
Needed a fix to the hardware. They were quick to check it out. They called back in a couple of days all fixed and ready to go. Very easy and they were very polite.
07 August 2021 17:49
The consultant at the store was very knowledgeable and helpful. My only criticism was around delivery. We were given a date of when the blinds would arrive at the store for pick up. Unfortunately there were significant delays but we were not notified. I had to keep calling to get updates.
04 August 2021 15:36
We received excellent service from Ashley - she was knowledgeable and informative, not pushy and gave us space to discuss our options and decide for ourselves. Our order was placed Friday right before 7 PM and the blinds were ready within the stated 2 day period, on Sunday afternoon! Incredibly quick turnaround. The order was exactly what we requested and our new blinds look great! I would highly recommend purchasing blinds there (though with a lifetime warranty, we likely won't have to again!).
29 July 2021 7:27
Christine was great to deal with when ordering our blinds. Very friendly and professional service. Lorenzo was also great during install appts!
24 July 2021 18:05
Unhappy with the quality of the product I purchased, but grateful for the warranty because we’ve needed to replace it several times in the past year due to it failing.
20 July 2021 10:06
The Experience started off well. The serviceman (James) was amazing with the measuring the installation very professional real asset to the company. But the timing of the product being delivered was almost 3 weeks late. With no update no courtesy call so a little disappointed there.but I've been that can't complete
31 May 2021 9:28
Exceptional service from start to finish, particularly Bernard West the installer whose attention to detail and work ethic were second to none. Extremely pleased with the quality of the end results!
28 May 2021 17:05
Due to Wave 3 lockdown, blinds ordered by phone and email, with the excellent help of Austin. They arrived in 2 weeks and were installed perfectly today by Ryan- professional, courteous and efficient service. Thank you so much. When I need blinds I will certainly return again.
21 May 2021 18:45
This was my second time doing business with BTG. I received exceptional service from Austin. I only gave it a 4 star because the manufacturer mixed up the delivery. Thank goodness for Austin for having coordinated the order to be delivered FedEx at my door steps today. A+ for Austin
18 May 2021 18:43
Christine was prompt and helpful, following up with us and providing various options. Bernard was an amazing installer who went out of his way to ensure we were satisfied with the functioning of our blinds.
14 May 2021 4:59
As soon as we entered the store, the hospitality was amazing. We've been needing blinds for a while, and the viarety was great- the silhouette blinds are so beautiful (serenity shade, Santa Fe XL, Snow Cap) ; we also bought Aire Wood Grain Driftwood's in the bedrooms, and they're so nice. Shouts out to Austin for helping us, excellent choice of taste, and to Lee for the gentle and respectful attitude, and the fast installation!
06 May 2021 22:47
Very friendly and courteous service. Delivery was fast, price was very reasonable and the installation went without any problems. The installer was very nice and was at the house at the right time.
23 April 2021 5:46
Fantastic experience with a warranty repair. Dropped blind off and it was ready for pick up in 3 business days as promised. Super friendly and helpful staff.
20 April 2021 10:54
I purchased the blinds 21 years ago in the year 2000 from Blinds To Go. A few of the carrier clip/hooks on the track that hold the fabric vanes broke this year, in 2021. I called Blinds To Go to ask if I can purchase these carrier clip/hooks. The wonderful staff told me to bring the track in for service. To my surprise, they found the original receipt and they replaced the entire track at no expense to me. Remember, this is 21 years later. They truly stand by their lifetime warranty. I'm a very happy customer. I'm not associated with Blinds To Go or received any money to post this review.
02 April 2021 14:46
The repair turn around time was a little long (1week). When we asked the staff how long it would take as we dropped it off, she said 2 days.then 2 days later, nothing, 2 more days later, nothing.until 1 week later.we finally got our shades back.
28 March 2021 0:39
From the first dealings I had with Christine St. Louis at this BYG location, my experience was great. She spent the best part of a day go through all the possible blinds to cover our home, and also provided valuable insight on what would work and what would not. Blinds arrived on time and the couple of small hiccups we had were addressed quickly and professionally. I would highly recommend Christine and this branch.

I’d also be remiss if I did not comment on Lorenzo, the measured and installer. He was professional, efficient and attentive to detail. I was entirely comfortable having him in our home during the pandemic because of his respect to COVID guidelines and regulations. A real gentleman as well.

I have no hesitation in recommending this store and either Christine or Lorenzo.

Thank you.
20 March 2021 16:10
Great experience and Austin helped me with the kinds of blinds that I needed for every room in my new house. He was professional and very practical in regards to my budget etc. I would definitely go back again.
14 March 2021 19:12
Got half my home decked out by blinds to go products.very happy wity manal, bernard and rest of the team.exceptional service and response times.
14 March 2021 18:21
BTG has provided beautiful products to complete my hone, Christine has provided extraordinary help in advising the right choice for me, as well as resolving quickly and very positively an issue due to an error of mine. Thanks very much - until next time!

Write a Review for Blinds To Go



Overall Rating: