** EDIT ** Happy with the resolution of my 2nd visit.
GREAT addition to the BLK Swan family. Great atmosphere, food and service. We love the new menu items. Very impressed to see the manager being hands on during the July 1st lunch service.addition to the BLK Swan family. Great atmosphere, food and service. We love the new menu items. Very impressed to see the manager being hands on during the July 1st lunch service.
My family and myself enjoyed our dinner at Black Swan. We had Southern fried chicken, which I thought was a hit along with Fish and chips, which was good as well. We sat in the patio, and I felt the ambience was good. The only thing was our service and waiter was beyond slow. Not sure if it was because our table was tucked on the side, (table 434) but we saw 2 set of families come in and dine and we still didn't recieve our mains. We requested my kids meal to be rung in first (she was hungry) before we get our mains, and after 30 mins we noticed he didn't even come to take our order, and he mentioned he didn't punch in the kids order. Pretty disappointing service but the food and the ambience made it up.
Food is delicious every time Wonderful management team! Shout out to Hanna one of the bartenders you are great at what you do.you have a very positive attitude and give excellent service. Shout out to the managers who opened up this awsome place and work hard every day at giving a wonderful experience for their guests.
10 out of 10 I highly recommend coming for a nice time here you won't regret it!
My wife and I tried their daily lunch special menu. She had the BLT on multigrain with fries and I had the fish tacos also with fries. Both lunches were excellent. Large portions, great fries. Nice presentation a lot better than your average pub meal. Attentive friendly staff. Nice patio when the weather is good. We'll be back to try some of their other offerings.