Bloor Street Fitness & Boxing 24/7

Do not get fooled into joining this dump. They are crooks. They will take money out of your account even when you have suspended it. If they happen to owe you money from money that went through before you cancel your account you will not get it back, they will call it first and last month like if you were renting an apartment with them. For the amount of money that they charge, the facilities are nowhere near up to what you can get in other gyms.

This gym has everything for one to be healthy, physically & mentally. It's a positive community of people aiming to be better. The staffs are very helpful & courteous. Jason & Sarah are a great duo, they're always around when I need them. They made me feel welcome when I first rejoined the gym. Their commitment to customer service is exemplary, patient & sincere. In terms of equipment, everything's in good working order, all the standard essential ones are there, including kettlebells. The facility is clean & well-kept. In addition to my weight-training, I also attend the classes regularly, mainly boxing, kickboxing & Muay Thai. The instructors are fantastic. They really care about the progress of those who attend, irrespective of their fitness level. You can't help continue showing up. They work with what you've got to progress. Habit formation becomes so much easier because of these Guys. I owe much of my sanity to this place. Thank you and keep up the great work!

Absolutely the worst customer server I’ve ever experienced in my entire life I’ve had multiple problems with payments going through which as led to payments adding up multiple times after I payed them off I tried contacting customer service through email and phone call I have been ignored until they finally replied in which I told them to cancel but did they cancel it? Absolutely not they kept taking money and I now have another 192$ in fees which I will not be paying because my request of canceling my membership was ignored multiple times I absolutely do not recommend applying for this gym or you will probably be stuck here forever and your money will be drained without you even knowing

The number of people who smell and do not shower has exploded. The staff doesn't care that people chill on the bench racks and chat for hours. This used to be a "get in, get out" gym. Now it's a lounge of gross dudes who have no gym etiquette.

Once you buy a membership with them, they will not allow you to cancel it online and they will "pause your membership" but continue to charge you 5 dollars per month until you come to the gym and cancel it. But the catch is that they will restart charging the full price you after a while without even sending you an email. For me, this is a type of scam.

They doubled the cost of my membership after being a customer for many years. Now I would understand if the purpose is to invest on the gym in some way but instead now they expect you to bring your own water because they got rid of the water fountain and have no plans to bring one. First time I've been to a gym where there's not a water fountain to fill ur bottle. Instead they sell you the water now. Their accessories are a hazard, I had a one of the handles snap broken while working out thankfully no injury. Yet still today there are similar handles that look like it's a matter of time before they snap and they won't replace it for new ones. These things cost $25. It's hard to say if they're not purposefully trying to go out of business. Even tho im an old time customer, I just can't recommend this place anymore.

I had the same experience as Elizabeth below, but it was even worse. I asked to speak to the owner, and it was simply put "the owner is not interested in speaking with anyone about this"

In 2015 I signed up with the $20 membership for life deal, which was not honored and changed in October 2020 without notice and my confirmation. (more than double in price $44.07)

I am a long time resident of Roncesvalles and also local business owner, I'm extremely disappointed in this experience and behavior. I will never go back to Bloor Street Fitness, and will never recommend anyone go there.

Apparently the "notice" was sent in one of the emails in the attached image. I've searched for it, and can't find it.

My gym and I love it - nothing more I can say.
24/7 and everyone training is polite and receptive.

I have not been to this gym in 2 years since covid and they randomly started charging my credit card that showed up, not as Bloor st fitness as it did in the past, but as another transaction showing up as "none" making it nearly impossible to sort out who was charging me. When I called to get money back they simply told me they had absolutely and no idea or ability to fix this problem and I should report the transaction as fraud in order to get money back.

A great gym for a healthy lifestyle. The best thing about it is 24/7 so you don't have any excuse to keep yourself fit and active.

A solid, bare-bones gym with reliable equipment. I enjoyed over eight years of membership there. Unfortunately, this experience was marred by the thirteen months it took them to cancel my membership when I no longer required it. Better customer service is all this facility needs to be one of the best in the city.

If you are not into big chain gyms, this is the place for you.
Highly recommend the classes upstairs, there is a variety for every taste and the instructors are all very knowledgeable! Not to mention the friendly staff.
Some areas could use extra cleaning, bit that’s the only downside. Pricing is super fair too, they charge more for private classes but that’s understandable.

This gym has excellent service and such a cool vibe. Great hours. Michael at the front desk is a gem. So happy to be a member here after feeling like a stranger at my other gyms! I would highly recommmend joining.

The owner is so rude. I had a membership there a while back and when I wanted to cancel, the owner got offended and charged one month extra. I wouldn't go there even if the membership is for free. Membership fees are exaggerated for the old dingy place!

DEFINITELY USE THE CLASSES ON THE SECOND FLOOR!

The instructors are cool and they try to make the classes really interesting for you.

Magz is the best.

That place became a second home for me fir long time until I moved from that area.

It's been over 5 years that I've been training here and I love this gym. Bloor St boxing has helped me change my life for the better. I love the environment and energy in the gym - located in one of Toronto's best neighbourhoods and open 24 hrs!

Great gym, great space, great people and great classes. BSFB harbours a real sense of community. A fantastic place to grow as a person both physically and mentally.

I love this gym. I've only been here for less than a month, but I can tell from the friendliness of the staff, and the overall quality and general well being of the clientele that it is a good place to workout. It is not as big or as modern as some of the other gyms out there, but what it lacks in those areas, it more than makes up for it in personal service and overall good vibe. Will continue to go here for the foreseeable future, and would definitely recommend it to my friends and whoever is reading this review.
Thanks

I came from states to visit a friend in Toronto for week and needed some workout and talked to a person name Mikey or micheal who works at the counter about a best possible good deal for me and he let me workout for one week pass for free, shout out to him and the gym is nice

Really love this gym - really kind & knowledgable staff, very chill but motivating vibe, facilities are always clean, and machines work well and they actually post signage when not working to acknowledge it. 10/10 would recommend!

I've been a member here for just over 6 years - it's not as fancy or shiny as the big box gyms, but it has all the correct machines and a moderate amount of free weights - the vibe is very community-oriented and the staff generally take the time to learn your name. The second floor of the gym has the boxing ring and offers classes in Yoga, Muay Thai, Boxing, and various conditioning classes - the clientele is largely bereft of meatheads and gym bunnies or people who are just doing it for the 'gram - folks are generally trying to improve their health and lives and the trainers, who have various levels of experience and specialization are able to meet the diverse spectrum of needs that the clients have

The gym operates 24/7/365 schedule, which is one of the primary reasons I chose this gym, but the staff and atmosphere are the reason I stay

Walked in looking to join while staff didn't acknowledge me as I stood by the front entrance for like 10 minutes therefore I walked right back out.

They have everything you need and more. If you are interested in bodyweight training, or the big lifts it s all there. Very welcoming people there as well. Thanks for the free week of training. Greets from the dutchie

Bloor Street Fitness is the best gym I have ever been a member of. The staff is very friendly and encouraging no matter what your fitness level is. I also find the trainers are willing to help you if you’re unsure of how to do something or have a question about anything fitness related. I was worried about hurting myself with my form once and Ian really helped me make sure I was doing things properly to avoid hurting myself. They seem to take safety very seriously and want to make sure everyone is okay and having a good experience. I recently hurt my knee working out and they were very helpful and made sure I was okay which I greatly appreciated. The gym also has a lot of different equipment, as well as one of the few gyms I have seen with a trap bar and many benches so you’re often not waiting for one to open up. I really like the atmosphere of this gym and I don’t feel inferior when I am here. They really try to promote an atmosphere of inclusion and positivity. As a trans identifying person, I feel safe here (I left my previous gym due to safety issues) and I feel the staff would have my back if anything were to come up (which it hasn’t). The monthly rate is also very fair and I appreciate the 24 hour availability. I am really happy it is so close to me and I hope to be a member for a long time. Thanks for the great experience!

I have not been attending very often recently although I am still a member. I have been a member for ten years. I have seen the boxing part of this gym deteriorate quite badly. Not just physically, but also in the quality of training (classes). I have since found a more "boxing-specific" gym. Although, Bloor Fitness does have a great fitness area with a good number of treadmills and other equipment. I also like the 24-hour access. However, this is not really a boxing gym. It is basically a fitness center with boxing equipment. If you already know how to box and don't need lessons, this is a good place to train on your own. There are a few heavy bags and a ring, but sparring is not allowed unless supervised, but there does not seem to ever be anyone there who is qualified (certified coach) to supervise. This gym should have kept up their boxing program. I would have liked to stay on as one of their boxers.

Friendly, all the equipment I need. This place's unpretentious vibe, and genuine willingness to help, will actually make you GO to the gym!

I don’t come here too often because I don’t live in the area. Every once in a while my friend and I drop by and join of the classes. Fav one is boxing. Awesome energy and awesome instructors. Highly recommended

Love this place! I have never exercised in my life and now I go to the gym 3 times a week, no mean feat for a nearly 70 year old! I value everyone for their skills, joy and expertise. And I have the best trainer ever!

Friendly, approachable staff who share space and equipment. Clean facility with new, excellent equipment and an old school vibe. Any gender and skill level seems comfortable training here.

Been going here for a long time way better then LA fitness the staff leave you alone here to actually work out!

CONSUMERS BEWARE: Bloor Street Fitness’ contracts are abusive to customers

After cancelling my membership in person in 2010, the gym has charged me over $50.per month for 8 years (over $4,800).

- staff allow customers to sign lifetime contracts without being fully informed of what they are signing. Staff will not tell you this is a lifetime agreement, the membership is presented as monthly.

- you will not receive any communication from gym such as an auto renewal notice, notice of in activity (after 5 years), or general gym information.

- the gym’s name will not appear on your bank statement. If asked, your Bank is not allowed to provide you with details of who is making this withdrawal.

If you’ve experienced a similar issue please contact: Consumer Protection Ontario and the Better Business Burea

Great gym, trainers and members. Exercise classes are among the best, and they always made me feel welcome. Something you don't get everywhere.

Stopped comming here reason being anyone without a gym membership can just waltz right in at any hour of the day. It didn’t seem fair or safe for me as I was paying monthly and going in late nights. Their needs to be some sort of attendant present not hiding in the back room. I will go else where.