Boccone Trattoria Veloce

Only 2 drink maximum per hour. Irritating for the prices they charge. Will not be back. Ever.

Just finished breakfast at this restaurant, TO airport. Very friendly young lady gave me a menu and said I could sit where I’d like. Then it went downhill fast! Absolutely the worst human waited on me- tall skinny male with an attitude- spoke about 3 words the entire transaction, and now after reading the comments on this page I wish I had done that first! Eggs were swimming in oil, burnt toast and my god can not get past this person they have working there, A total waste! Why on earth is he working in that industry? I don’t think it was just a bad day- he’s rude by choice! Never again spend my money here, always check reviews - always - lesson learned

Mackenzie has to be the greatest bartender I’ve ever met, amazing customer service and a genuinely fun person to be served by! Thanks Mackenzie:)!

Very expensive chicken Caesar salad. Overdressed to the point I could finish. $45 for a salad and a beer. Ouch. Service fine and it was fast.

Konstantine is absolutely wonderful. He will ensure your time in the Toronto airport is not stressful and he will be very attentive to provide very professional and polite service. Thanks for enabling me to have a stress free time at the airport for the 11 hours I was there.

Above average for an airport restaurant. Having been an infrequent visitor of Capra's kitchen, unfortunately my expectations were high. Still - I'll choose this over the other few restaurants I saw in the same section of the airport.

Delicious food and amazing service from McKenzie at the bar! She was prompt, friendly, and made all the customers feel welcomed. I would definitely come back to see her!

The food is good. Customer service is very unprofessional and the lady was so rude to all our colleagues during purchase. She need to be more patience and maintain good attitude.

Had a verde pizza (i don’t exactly remember because i threw the receipt out: () and a latte and the lady that took my order was iccha i think she was very nice and friendly 9/10 would def eat again

I'm stuck at the airport for a layover. Needed to grab lunch. I had the Stella and Italian salad. The salad was a little underwhelming. With the ingredients it had, it could have been amazing. I think the dressing needs to bring out more flavor.
Staff was friendly and attentive.
Good amount of outlets along the bar.
Overall good location to set up while waiting for your next flight.

A perfectly fine place to kill time when your flight gets delayed because your airline is incompetent lol.

We had breakfast at the bar and a few drinks. All were delicious. The best part was our bartender Mackenzie. Fun, professional, prompt and an expert Caesar maker. A very engaging and lovely human. Will definitely look for her next time we head through.

The worst experience I've had in an airport restaurant! I come back from a 20+ hour flight with a headache, we ordered drinks and then I leaned back at the table and the waitress came over to tell me I couldn't sleep. Not only did the waitress assume I was sleeping but the way she spoke to me made me feel like I was doing something wrong. I was thinking of eating but with that deal the only thing I wanted was to leave as soon as possible. I didn't even drink. Very badly

Bright and open with friendly staff. Tables are not jamed together. I don't know what brand of bacon they use, but the taste was awesome. When I pass through Pearson, I always eat here if I can!

Good service and ample seating. The location is handy and close to multiple gates. Three Massimo sandwich was bland, could really have used summer garlic mayo, or a little salt.

I ordered a beer and had it delivered only to be told I can’t bring in outside snacks because it’s a ‘company rule’. As someone who works in the service industry I would never deny a customer who is spending money at my business. It’s an airport not a michelin star restaurant. Super busy airport with no where to sit and eat, guess I can’t even enjoy my beer after a 6 hour flight over a Tim’s donut. WHAT A JOKE. Our server was very kind but the host is having a power trip literally losing money.

Very expensive for Very average food and service even at the Airport in hindsight I should have picked a busier choice.

I went here before my flight because it was the only place open, and staff were very rude we waited about 20 minutes in front for a table then we’re told we can come in and sit anywhere and then got yelled at for picking a seat because that side is now closed but people were still sitting in that section of tables. Then we get the menu and the waitress was so disrespectful she said “you have 2 minutes to pick what you want or get out” from there I was already feeling disrespected but I let it go, then we order and the food was terrible it was fries with cheese but the cheese tasted weird and the wings but the wings tasted even worse, there was no seasoning it was like they just threw every thing on the plate and gave it to us. Then at the end I felt so disrespected the waitress gave me the machine to pay and I obviously gave her no tip because she was extremely rude and she points it out “oh no tip too right” and she should have known from the get go how she treated me and my friend. This is the WORST restaurant I’ve ever been to. Tim Hortons is way better than this place don’t waste your money and brain cells with this place

I purchased a margherita slice on Boccone at YYZ airport and then I took a seat on a table almost in front of the window. The lady from the bar (also Boccone) told me that particular area belongs to the "bar sitting area". Even with a purchase from the same restaurant you cannot sit o any spot. And there is no even a sign mentioning this! It is especially unpolite to remove a customer from a spot after he sat. My receipt chk#: is 4471, location 7102125, date: mar/14/2023 at 6: 22PM.

You guys deserve 5star for the food, but for customer relations = 0.

Humberto

If working at an airport bar I would think a sense of urgency and good observation and multi tasking skills are needed. Sadly this place has none of the above. My geriatric grandmother moved faster than some of the staff, young & old.if working the host station I also think a smile and some sort of enthusiasm is beneficial.rather than a look of wanting to be anywhere but there.

Amazing customer service… Great staff. The manager (Arham) is very kind and friendly. Had an awesome experience.