Brampton Women's Clinic

The staff inside was very nice and very supportive, they were very professional and made me feel safe. There was a chubby curly haired lady at the front that looked like she was taking out her personal problems on the clients that are there already stressed and nervous, hoping she considers looking for another job where she doesn't have to deal with women who are going through hardship. The other secretary was very nice and made me feel nice as well! Overall recommend this place.

Please do not let the reviews scare you into not coming to this amazing clinic, I came here the receptionist ladies were wonderful very kind and the intake nurse was very understanding and amazing at answering all my questions. The doctors here are amazing really thorough and explaining everything making sure I AM comfortable always, the nurses are so kind my IV was placed perfectly Didn't even feel a pinch. Even when doing the ultrasound respects my decision not wanting to see or hear really just amazing at respecting the decision which isn’t easy. The rest area afterwards the nurse there was amazing asked me if i needed anything right away got me a ginger-ale and heating pad checked up on me was very very kind. The whole place was extremely clean and really made me feel comfortable. The reviews at first made me second guess but i’m so happy i didn’t. The whole staff was amazing thank you BWC for your open arms and hearts.

Worst experience they don't help. 5 days after my abortion I have a severe headache an back pain I can't move.call the clinic an they say they can't help.do not go here my worst experi

Very rude at first not very comforting at all very snappy at you.the blood work was gentle but everything else was not to the proper standards

The staff was amazingly good and helpful. I really appreciate the way they treat the clients. Stay blessed all of u guys.

I have used this clinic in the past (January) and the staff were fantastic! Including the receptionists.

Until I called today.

I was directed by my local womens clinic to call BWC because I has a failed MA and I am experiencing signs of infection and required a surgical procedure asap (July 8th). My local clinics systems were down due to the internet outage so i was directed by the receptionist at BWC to send all the paperwork that my local clinic gave me via email. The receptionist called me back, and called me by name. She said she could get me in on Tuesday (July 12,4 days later). I asked if it was safe to wait that long as I am expierencing signs of infection and she snapped "what do you mean signs of infection? ". I told her it was all in the paper work I sent to the clinic. She essentially told me it was my fault for waiting this long because she tried called me last week to book my surgical appointment. I asked her if she had the right person as the date she told me she recieved paperwork was the day I had my MA at my local clinic and again she said yes and she has tried calling me and left a voice mail. Confused, I assured her that this information is all new from my appointment at my local womens clinic 2 hours prior to my call to BWC. She FOUGHT me through and through that this is old paperwork and she tried to reach me last week but I didn't return their calls. Again, I told her there was a mistake that there was no way she recieved paperwork of a failed MA last week because we just found out TODAY when i had an ultrasound at my local clinic. A wave of silence washed over her and she finally apologized because she thought she was talking so some other women with a different name. Will NEVER use this clinic again. The ignorance, the way I was cut off, the accusation. Nope.

My first time was an amazing experience!
first of all these reviews majority of them are lies! The receptionist is super nice and answers all questions to her best ability. Secondly the nurses and doctors here are amazing very gentle the procedure went so fast I didn't even know it finished I was super relaxed thanks to these wonderful women (nurses/doctors), they also give you snacks and beverages after.

I would definitely recommend others to come here!

They have this test called a CBC test. Basically if you could watch 5 minutes of CBC channel, all your expenses are free. I failed.

I’ve finally decided to share my experience with this clinic (under alias) & PLEASE do not go here! If I could, they would get -10000 stars. I visited this clinic in JAN/FEB 2018 nobody in the clinic was caring & it was packed with women all grouping us together in surgical gowns in freezing cold waiting rooms. It seemed like all the staff was in a rush although we were all waiting forever. When I went for my ultrasound the staff were “unable” to find signs of pregnancy they then proceeded to call MULTIPLE other staff members to huddle around poking/prodding/ SHOVING with ultrasound wand until of course they RUPTURED an ovarian cyst while I was pregnant. They insisted I wasn’t pregnant & told me to WAIT LONGER & further my pregnancy so I could do surgical abortion instead of just offering the pill to a young woman in early pregnancy with HCG levels in blood, MISSED PERIOD & MULTIPLE POSITIVE PREGNANCY TESTS! They sent me away in pain/injured, feeling extremely violated & still pregnant. Afterwards I had to go to the hospital due to pain & numbness in the area & all down one of my legs.of course that’s when I was told about the rupture. This clinic is disgusting & this was one of the MOST traumatizing experiences of my life that I’m happy I’m finally sharing with anyone who decides to go here. If I could sue them I would, if my brain didn’t shut out half of the other bad memories from this experience I would share even more.please do not recommend this clinic to friends or family member much safer options are available. I went to morgentaler clinic in Toronto ON & had a much better experience. Abortion is a sensitive subject so obviously people will have bad experiences but this was NEGLIGENT. Anyone can tell this by just looking under this review section & seeing how staff comment under reviews from (ALIAS NAMES FOR PROTECTION) claiming nobody under “that name went there” or completely dismissing negligent/abusive accusations to save themselves. They don’t care about women, protecting women, keeping women safe & being caring/sensitive about one of the hardest things to go through.

Really really bad service.can’t make any appointment over the phone.people in the desk So rude.don’t help at all.don’t give no instructions.they just pick up the phone and say check online.
Even Don’t get a help for book an appointment.
So better not to go this place. Missassaga Womens Clenic is way way better.
If you don’t need better service then you can go there.
Rude people. Brampton Womens Clenic.

Very kind non judgemental staff who comforted me after process was done and made a frightening/painful experience (for me) better. During initial consultation they asked once if you had enough time to consider all options so giving the opportunity to back out if you aren’t sure. As for ppl saying receptionist is rude maybe don’t try to go in a waiting room if you aren’t getting anything done during A GLOBAL PANDEMIC. My ride home waited downstairs it’s not a big deal? !

Do not go here if you require any after care whatsoever. I have had nothing but terrible experiences here.

Extremely rude on call. I was in a panic state and the lady on phone was very rude and was not understanding what I was trying to say.

Very knowledgeable and polite staff. Had a good experience. I definitely recommend it to all women. The doctors and nurses are extremely nice.

Okay this place deserves no stars at all. From when I got there the receptionist told me to wait outside because they cant have more than a certain amount of people inside so yeah ofcourse I waited outside and then another patient showed up and proceeded to walk in and she was served i mediatly while i was still waiting outside and when I asked how come they were serving her even tho I was there first the one receptionist who told me to wait outside said that the other receptionist who helped the other patient doesn’t know that i was there first and instead of helping me after raising my concern they still told me to wait outside while they proceeded the help the other patient. And secondly after my procedure I asked if they preform IUD insertion at the clinic and they said yes but unfortunately I had to call my insurance first to make sure it’s covered so I told them I will be back once I have the IUD with me the doctor said thats not a problem. Today I called to make an appointment to go back and get it done and tell me how the receptionist is telling there aren’t any notes stating I was coming back and that it says I was only going to think about it? And because it didn’t get it that same day I cant get it now? Like I literally told them I was coming back and the doctor said I can do that and you going to tell me I cant!? Seriously This place is actually horrible. Just take the time to go to a different women clinic even if its further. The receptionists are horrible here both of them.

I was at this clinic yesterday but I personally regret my decision. But if you know this is something you want to do then I would suggest going to brampton womans clinic. The woman here are caring and kind and don't judge. From the front office staff to the recovery nurse I never felt judged. I do wish they asked me if I was sure about my choice, I was never asked but I put no blame on them. I had a really great female doctor aswell, wont post her name publicly.

This is a throw away account for obvious reasons.

Thanks to all the nurses specially to the doctor! He was very nice and caring.

The only problem I had was when I walked in the office for my appointment. The receptionist were very rude! Whatever move you make they would speak to you so rudely and they act like you have some kind of disease! I didn’t appreciate their service! Lastly when I was done with my appointment I said Thank You, and I got no reply back! I was already nervous about my procedure and when I walked in I got rude replies which made me more stressed but when I met the nurses and the doctor they made me feel welcome!

Lastly, The nurses and the doctor was very caring and polite! Thanks so much! I highly recommend this place!

Doctors at this place are good and caring. But unfortunately I would never prefer this place, as the receptionist are the worst experience my wife had. Because receptionist are the 1st person whom the patient meet, and expect care and good behaviour.
Receptionist is very rude, sorry to say especially the asian lady working there.

Was a good experience only thing i didnt like is that they didnt give the option to be put to sleep.

Thanks to all the nurses and the doctor. I had my procedure yesterday and I was pampered like a baby and well taking care of.the doctor was amazing and all the nurses. I just wanna say thank you thank you and thank you for all y’all do

I was so scared about the whole procedure but the nurses and doctor made me feel so comfortable; I was in 5th week. So, I was paranoid about incomplete surgical procedure but everything went so smooth, painless and quick (less than 3 minutes) accompanied by light cramps after procedure for 5 minutes which were easily relaxed with 2 Advil. Literally recovered the next day and went back to normal activities but little pressure tingled in Lower abdomen for a week which is not at all discomfortable. And yaaas! Really clean and hygienic place.

This is an Alias account. However, My name is in fact Sarah. I have Recently went in for a surgical abortion on Friday. I have Been to the clinic before.as unfortunately this has not been my first time having this procedure done. I came back to this clinic for a reason. Everyone here is so kind and caring. All the staff, nurses and doctors are non-judgemental and extremely attentive to the patients. They know it isn’t easy and somehow always find the right words to help calm the nerves. During the procedure the female doctor I had Was extremely friendly.and she was very gentle. The nurses gave me the medication and it helped relax me.while one nurse stayed by my side the entire time and talked my way through it.and before you know it was done! Would highly recommend this place to any other ladies going through this difficult time. ️

The ladies at the front desk were very unprofessional and rude. Not very happy with that and office is way to cold

I'm giving 4 stars because the wait was longer than expected and wasn't stated when I made the appointment. Another reason for the wait is that I underwent preparation for a second trimester abortion. The three nurses are kind enough but I did find a bit of gruffess with two of the nurses. I was at 14 weeks and my appointment took about 7 to 8 hours because I did not wish to return for 2 day appointment. You will feel discomfort. If you are used to bad period cramps you might not experience much pain at all. I felt more pain after the procedure in the next couple days. Your partner can be in the waiting room but that is it. So prepare yourself for that. You may have emotional pain as I do now. Know that that is okay. This review is lengthy but I wanted to help anyone making this decision. Good luck and I hope you are supported.

The receptionist, from the earliest moments of this experience, made it uncomfortable, difficult, and unprofessional. This seemingly small yet incredibly significant part (especially at this clinic) of the experience would make me turn others away from BWC.

From the initial phone-call, she is insensitive and short with you. No matter the manner in which you answer her spit-fire questions, she will find a way to be belittling. Yes, I did thoroughly investigate your website and fill out your online form. No, I do not need to be told, after having called for two-days to get a call back. "Okay, you clearly didn't read our information. Read our information online and I will call you. " and the phone was hung up. If this service was not the closest, I would not have persisted.

Once arriving at the clinic, the group of us that waited in the hallway for fifteen minutes without any knowledge of why the doors were locked, proceeded to fill out paperwork. At this point, there were only four girls in the clinic. One girl handed back a form, shaking and asked a question about payment.

The receptionist proceeded with "Did I ask for it yet? No. I will ask for payment after I process your paperwork. Sit down and wait with the other girls. " I can't emphasize that this sounds small, but a harsh tone to a young girl in a vulnerable situation is enough. After about a minute, we all looked up to a pen slamming, the girls paperwork roughly tossed back on the ledge, and the receptionist stood and leaned across the counter. "Did you read everything? Clearly not. Read EVERYTHING. You missed an entire page. Read everything. Don't hand this back to me until everything is filled out. " The embarrassed girl started crying as she apologized, to which the receptionist huffed and started typing away.

I'm not saying she has to be the emotional counsellor or support staff, they are there and trained for a reason, and non-medical staff should remain indifferent. But they should also treat everyone with dignity, and understand the sensitive nature of the visit. It has been evident across the entirety of the process she did not do that.

There are about four of us in a queue space, in our large t-shirts and socks waiting for the procedure. The receptionist bursts in, and nearly yells "Which one of you is texting her mom? " after no reply, she storms back to the phone, comes back in, and goes "Who's *****? " the girl says in fact she was texting her mom, the wait is longer than anticipated and she's getting incredibly nervous. The receptionist goes "Well can you stop? She's called us thinking you're having an anxiety attack. You're fine. " After which, she yelled back to the staff "She's just fine. Dramatic. " The entire clinic could hear her, the girl was mortified, called out, and at no point after explaining that she was having trouble did any professional staff come to check up on her. It was another hour wait for the girl to go into her procedure, and during that hour everyone just got increasingly more nervous.

My experience with the clinic was unkempt and busy. If the issue is stress from understaffing or overwork, the clinic cannot accept this kind of behaviour or disrespect of the clients. The sign on the receptionist desk stating that the staff will be treated with utmost respect was nearly laughable after witnessing and listening too how this woman talked to patients and potential patients on the phone, in the waiting room, and near their procedure. Hire another person to maintain the extra work, or hire an individual who can handle the work while still respecting the dignity and sensitivity of the reason most people are in this office.

Highlights: You will not be told until you arrive at your appointment that you will be there for about six hours. You will be told an average of about three. More than 90% of this time will be in the waiting room before your appointment. If you book an appointment for noon, you will get into the procedure around 4: 30.

By looking at the review it seems like the receptionist service is outrageously bad and discomforting and the replies that I am seeing to the reviews, clearly tells Brampton Women's clinic DONT GIVE A F***. Its close to my home but sure as hell won't be taking my girl there.

Thankyou for making me feel comfortable during the surgery, they made it easy and quick before I knew It it was over. Amazing ladies Thankyou.

I would not recommend this to anyone! After an abortion, when I still had problems they told me to go to my family doctor as they were unable to tell me why I had certain issues after taking the pill! They never called for a followup as well to see if the problem was solved. I expect a better service to help me solve the problem rather than being told to go to family doctor and closing the file! Highly disappointed at the way I was treated! If I was comfortable going to my family doctor, I would have gone there in the first place with this situation and done it through a hispital rather than a private clinic!

There is a nurse there who touched my hair without asking like I was some sort of science project as she was fascinated by Black hair. Also said that afro-textured hair doesn't look good on all of "my people". That's how our hair grows out of our head.is she serious? She is clearly unaware of how offensive that is, but I hope she knows now. The other nurses also talked about my nails in a sly, judgemental way. Like I'm sorry.this is a difficult time right now and is the worst time to try to judge and make a spectacle of someone. None of that went under the radar for me, so I thought I'd give a review. The doctor was pleasant and professional.

I went in today to have an IUD inserted. I was nervous, but the real anxiety didn't hit me until I got on the table. The staff was incredibly kind and understanding, and did everything they could to ensure I was comfortable and okay to proceed. I was offered Tylenol, as well as a couple anti-anxiety pills to help calm me down. I found the procedure very painful, but I know a lot of it was due to my anxiety causing my muscles to tense up. The staff was great and tried to talk me through it, and I appreciate everything that they did to help make the experience as positive as they could. At the end of the day, all went well with the insertion of the IUD. I'm just very sore - as expected. I'd like to thank the staff that worked with me for being so patient. I never meant to make your job more challenging, and you were all wonderful to me. Thank you again for making this process a little be easier. I'm looking forward to my future with Mirena thanks to you all!

I read the comment about someones life being destroyed from this clinic, I would have to disagree. I went to this clinic in the first week of May for an abortion, I was 9 weeks 5 days, when I stepped foot in the clinic I was met with a young receptionist. Basic standard fill out paperwork & wait. I wasn't sure about aborting when I first when in there which I even told the counselor I wasn't sure I also marked by paperwork "are you sure about your decision today? " I checked no she seemed to just skip past my thoughts and rushed me into the back. I had the youngest counselor, but in the back I had an ultrasound done by Jenelle I believe her name was. She did the ultrasound and asked me if I was sure I said no, I asked to see the ultrasound and then I was told to wait. Couple of more minutes went by and I was called in but then another older nurse sweet as anything told me they wouldnt complete the abortion until I was sure and she gave me a number to call & a link for sone supporting websites. The female doctor also spoke with me and agreed so I left and now I am 22 weeks pregnant if it wasnt for those kind ladies I would probably in a bad state. I gave 3 stars because of the "counselor" if it wasn't for the nurses and i had just spoken with her, I wouldn't be pregnant with my daugther today & the lady I booked my appt with, didnt catch her name but her tone of vocie I will always remember completely rushed and very sarcastic. You would think working for this type of business they would watch their tone how they speak with people, clearly she doesn't. I also had a abortion at this clinic a year and half ago, also had a wonderful experience. I would recommend this clinic. Thank you to everyone at this clinic.

Everyone who works here are all so nice and friendly. I was allowed to bring in my significant other into the consultation for support and to answer any questions we had. The nurse then brings you into the waiting room in the back and frequently checks in on you to see how you are doing. The nurse in the operating room lets you know exactly everything that she is doing as well as what is going to happen. The doctor (Male) is very nice and even made me laugh. The procedure itself was okay a little pinching here and there but nothing painful. Afterwards the nurse in recovery is very friendly and explains the aftercare. Overall it was a good experience.

This clinic ruined my life, I was in a very low place and made it clear that I didn’t want to have an abortion. The only reason I was there was because my boyfriend was forcing me to have an abortion because he couldn’t get his life together. Rather then not letting me do it as it clearly wasn’t my choice (which I now know a trained professional should have done), they continued going. This has ruined my life forever. The only person left to blame is the incompetent staff, I truly believe if I went elsewhere things would’ve been different.