Brant Community Healthcare System

The care I recently received in the emergency department at BGH was wonderful. The staff were extremely helpful and knowledgeable and friendly.

For some reason my review got deleted. Strange! I would give this place a zero for quality of care, compassion, environment is off putting, staff smoking everywhere right outside the ER - there’s needs to be a rule enforced as children may be entering at time.lab tech is not friendly and guess what, they use needles that aren’t even in packaging! The doctors are not helpful - good luck asking for your report! Anytime I see a doctor open google during an appt I seriously cringe that these are people we trust with our lives in urgent situations. Would give their ER a zero if I could. A mess!

This by far is one of the worst hospitals i have seen and been to. If your loved one is passing away I do not recommend you bring them here! If you are in health care your self they will jump for your loved one if you have no idea about Healthcare you will fall between the cracks! There was one amazing nurse on the whole floor of floor 8 and her name starts with an A.other then that they staff feel short of kind caring compassionate, they do not change the patients they leave food in their mouths if they can't swallow.same with medication.this hospital turned my stomach! Has some one in health care who deal with patients who pass every day I 100% recommend if your family is passingget them to a hospice not this hospital.

Staff can be difficult to deal with, it's clear many are unhappy. It's easy to get lost.

Sister had extreme abdominal pain, sweating requiring 911 call. Taken to emergency and over a span of 9/10 hours IV, Blood work/xray. No doctor until around 7: 30 am. (Thank the dear Lord that it was 'not' an abdominal aneurysm). Visit to family physician showed results from the emerg blood work, let alone xray, along with the patient symptoms were indicative of further assessment needed. Fortunately, issue has somewhat resolved itself and follow up with family physician (done few days later) is requiring surgical assessment and further testing ie CT. Not a good experience even though the Nurses did their best. Paramedics were great. Emerg Doctor totally off base but in some fairness to him had worked all night apparently being the only Dr.on duty. Not a total excuse, in this case, for an incompetent assessment.

Excellent all across the board great staff.great volunteers.great doctors.perfect experience for day surgery.only one issue was with preop nurse was not great at withdrawing blood. Dr. Drakos is a very special man takes great care of his patients and his team were all great as well.cant say enough

The nurses who work here are some of the rudest people I have ever met. They are completely incompetent in their field, I have no idea how they keep their jobs or how this place stays open.

I fail to she why my mom was not seen by a doctor last night we came at 9 and she left at 6AM