Brantford Mall Dental Office

Underwent a double wisdom tooth extraction both top and bottom. Will admit I was incredibly nervous initially. Dr. Sam however assured me that the procedure would be painless. In fact it was painless and even easier than having a filling. I would strongly suggest Dr. Sam’s practice to anyone. Both him and his staff are incredibly professional and skilled. Special shout out to Lori at reception as well. Thank you and I will be back to remove the other two, anxiety free.

Everyone is extremely friendly and they are very efficient. Dr Ahmad is amazing. Highly recommend!

Always friendly staff and I have gone here for years. The hygienist was thorough and did a great job.

Such a welcoming place. I always have a good experience every time I go in. Thank you to the whole team!

Excellent implant just completed. Treated very kindly and looks great. What else can you ask for!

I got 2 wisdom teeth removed and as my first oral procedure it couldn’t have went better. The costumer service was amazing and the dentist was so polite and made me feel comfortable and less anxious:)

I've been going to this dental office for 8 years now, and highly recommend them. Every visit no matter which dentist or hygienist I see, my experience has been extremely positive. The sign on the window referring to chickens absolutely refers to me, but I'm always made to feel comfortable from the moment I walk through the door.

DR Sam and kelly are awesome! Not only is DR Sam my dentist which he is wonderful! But as well as I was able to come in today too for school to ‘shadow’ DR sam and the dental assistant with him! The entire staff is warm and welcoming and I can’t wait to go back wether it’s for an appointment or to sit in on another day to see their amazing work! Makes me very excited to complete school and become a dental assistant!
Thank you again Brantford dental mall?

Needed to get a wisdom tooth that was causing me pain out and they got me in right away. Staff was so personable and very helpful. Dr was great! I do not think I have ever laughed that much at a dental appointment before lol You can tell he really cares about people. Thank you all so very much.

This is my first experience being at this facility, it's very beautiful, clean and such so friendly people

Excellent customer service I had to get in for an emergency appointment. They were able to fit me in with Dr. Sam and let me say he was amazing. Will recommend to all of my friends. Thank you again
Samantha

I had my appointment here on March 2,2023. I called and got in straight away, absolutely no waiting. The reception staff were very inviting, My dentist Sam was phenomenal, he's great person, very knowledgeable and patient. If your looking for a dentist this is the place to go

As always, amazing service at Brantford Mall Dental. The staff are very friendly and helpful and I have only had excellent service. Thank you!

In my experience, trips to the dentist have been fraught with pain, uncertainty, and unnecessary costly expenditures. My experience with Brantford Mall Dental was the exact opposite!

Every part of the process was explained to me in detail, my procedure was PAINLESS, and the cost was most reasonable.

Thank you to Laurie, Dex, and Dr. Googati (spelled phonetically - my apologies).

I recently started going to Brantford Mall Dental. When I first talked to Kurstian on the phone, I was confident that I was going to the right place, she set me up and got me in right away. I've been there twice now.
I must say, everyone seems very friendly and focused on the patient. I went in on January 9th for a cleaning, and Rebecca was fantastic! I met Sandra when I went in for an emergency. I was in pain due to a wisdom tooth, she assesed and directed me as to what we have to do for next steps, at that point I felt comfortable and knew she'd be able to get me looked after. I have family that may be transferring to this location now!
Looking forward.
Thank you:)

Staff are very nice and helpful. Clean modern waiting rooms and patient rooms. Dentists are fast and professional, and their work is exceptional. I drive from London to come here.

These guys are great. Very catering to your needs, superb service. Friendly and affordable. Thanks guys for taking great care of me and my family!

Great atmosphere. Very welcoming and accommodating. The dentist are kind and compassionate. Thank you all for making our experiences the best!

Dr. Sandra is an exceptional dentist. I have a very big issues with needles and she always works within my limits to be able to get my dental work done. The whole office is very pleasant and efficient. From reception to paying it has been a pleasant experience.

I’m so happy I found this office. The staff are amazing. They’re always friendly and try their best to accommodate you. The dentist are just as amazing. I wish I could give more stars. Highly recommended!

I've had major dental done throughout my life and was terrified to go to a dentist until my sister suggested that I checked out Branford mall dental. I've had implants and crowns, cleaning and filling. I can't speak more highly of Marianne, Sam and all the other girls that do my cleaning and front desk. They are all absolutely amazing, compassionate and understanding and I wouldn't have anybody else touch my teeth except for them. I thank them dearly for everything they've done for me. I'm not afraid to go to the dentist anymore. If they had 10 Stars I would definitely give them 10 Stars hands down.

Excellent dental care. If your nervous they know how to get you to relax. The kindness and the laughter they share is awesome.
I would highly recommend this dental clinic 10 out of 10 and higher for me.

If you're looking for a new dental office, look no further! All staff are friendly and willing to answer any of your questions. The office is clean and appointments are always on time. Would highly recommend to anyone thinking about switching dentists!

Very personable staff with great service. No long wait times and all your dental needs are met with professionalism. What a great team!

Great service. I got all my family to go here for any kind of dental issues.
Dr. Ahmad and all his assistants are supportive and knowledgeable

Great dental office with amazing people! Always put in that little extra to make your visit a pleasant one. Would recommend to anyone.

A great dental office! Some in my family have extreme anxiety about going to the dentist. Staff are always understanding and patient!

Been going here ever since beginning of covid or so. Always professional and courteous. For anyone that dreads going to the dentist. Look no further. Warm, friendly vibes. Would definitely recommend!

I recently had an implant and crown work done by Dr. Sam Ghobrial, and couldn't be happier with the care and quality of work I experienced. Always felt in good hands and treated more than fairly!

I love the front desk staff and their dental assistance however I have been going here and had to switch dentists simply because I am on odsp and disabled and all the sudden even though we have been fine for years they told me to switch dentists bc they would no longer take my coverage. Why? Not a nice way to treat long term clients.when the new dentist arrived here he is so ignorant and FORCED me into multiple root canals my new dentist told me weren't done properly and they needed to be pulled basically just to bill my insurance for stuff that wasn't needed. The new dentist also basically was really sarcastic about my dental care aswell as I have a crowding and can not afford braces he also insisted I was lying about being in pain where my wisdom teeth were one meeting with Dr stone on park Ave and he pulled them the level of discrimination against disabled clients here is gross they will always try to fit you in for something un needed like a root canal because it's more money than just pulling it and they left me in pain. Before then deciding even though I've been coming here since I was 5 not to deal with me anymore instead of working on their customer service.

The WORST Dentist office! Honestly this is the worst dentist office within a 2 hr drive!
My girlfriend had a cleaning booked today.her hygienist manipulated and tricked her into a 400 dollar bill when a cleaning is only 150.
She specifically mentioned how she only wanted a cleaning.

The hygienist manipulated and pushed her into getting things done she didn't want. I'm disgusted with the customer service and the dishonesty within this business!

Dr fadi is always great and patient. Normally I dread going to the dentist but he's got such a calm and compassionate presence. I drive about 40 min to come to this dentist even though I have many dentists in my own city but I wouldn't even consider going elsewhere. Would highly recommend Brantford mall dentist office and more precisely Dr fadi for your dental needs.

Couldn't have picked a better dentist to try, incredibly friendly and takes no time at all to get an appointment.

Disappointing how staff have treated long time clients. I had simple questions and was met with sarcasm and disrespectful tone. I get that these are trying times but this behavior is unprofessional. I cancelled my appointment and have found an office that knows what it means to care for clients.

I've been going here for over 20 years, the customer service is excellent. The staff are always pleasant and helpful, I could not ask for anything more.

Everyone is always so helpful and friendly. Dr. Sam always puts me at ease and makes sure I am happy when I leave the office.

Switched to Brantford mall dental for a more reasonable price and have been nothing but satisfied! The dentists, and all of the staff are so kind and helpful! Would highly reccomend.

The front desk lady asked me if I'd leave a review if I enjoyed my experience, and I did, so here we are.

The past couple of years I have been asked if I would consider veneers and crowns especially for my top teeth. Well in May I finally decided I would go ahead with the veneers and crowns. What a difference in confidence, smile, and my whole demeanor Family and friends thought I had my teeth whitened. I can't thank Dr. Sam and Dr. Marianne enough for convincing me that this would make a huge difference.

The customer service is terrible. I've been three times and each time I'm given a dental hygienist who seems very unhappy to be at work.

On my most recent visit, the front receptionist was rude. I do not have insurance and I require a mouth guard. I asked if my bill for today includes the guard and she replied "Oh God no! " She said you'll have to come back and get that the next visit and a cleaning. I asked how much that was going to cost and she got all frustrated and very rudely said well I don't know what you need so how would I know what it will cost. The fact that she snapped on me, for asking what I felt was a legitimate question, is unprofessional and frankly, unacceptable.

The doctor was great and he's literally the only reason I will return one final time to pick up the mouth guard. I do not recommend Brantford Mall Dental.

I hate going to the dentist. Everyone does. However, Dr. Al-Janaby is the best one I've ever been to. He is a friendly, jovial guy who knows what he is doing. My brother got to assist him a bit when he was doing Dental School and was the one who recommended me Dr. Al-Janaby. I'm glad he did because when I go to the dentist now I don't dread it because I know Dr. Al-Janaby will take good care of me. I can't comment on the other dentists as I don't have any experience with them.

I have had great experience so far. Dr. Ahmad Al-Janaby did very satisfying treatment. My tooth was in a very bad condition with pus and had to undergo root canal right away. It was a bit scary for me in the beginning but treatment was done very patiently and awesomely well. Now i especially travel from Toronto to have my teeth health checked.
Keep up the good work guys!

Fantastic. Dr Al-Janaby is the best.especially for someone like me who is normally terrified of dentists. Prices are reasonable if not better than reasonable. They are always available for emergency appointments too (when the business is open).

Don't go here. The dentist lied about my cavity and my x ray. Made my tooth worse. I went to a dentist a day later who confirmed this. I had to stop because of the pain thankful he couldn't do more damage. When I called to speak to one of partners as it is a chain another one in west Brant, the secretary brushed it off and I never heard back. These dentists are just out to make as much money off your insurance as they can. The office staff purposely altered a friends dental file and they pulled the wrong tooth. This place needs to be shut down.

For the past 3 plus years I have been a patient of the legendary Dr. Ahmad Al-Janaby. I can say without a doubt that Dr Ahmed is one of the happiest people you will ever meet. His calming, caring and positive nature can put even the most anxious individuals at ease. Before I became a patient of the Brantford Mall Dental Office I would avoid a dental visit at all costs, now I look forward to seeing an old friend.

Best place hands down. I sent all my friends and family there. Dr janabi is the best! Always happy and funny.

I have been going there for many years and always had good experiences! This year I called to inquire about my families annual appointments, which I've never had to do, they always called me. One of my reasons for staying in same place. Response was too busy, ok then when can I get in. Response was busy and humming. So I sent email, no response. So now I'm looking for new dentist. Dental care isn't covered and we pay why should we get this kind of treatment.
Things happen for a reason I found a great new dental office. DR KIM 625 park road north, lifetime dental center!