Bristol Car and Truck Rentals
7 reviews 86 John St, Orangeville, ON +1 519-941-8484 www.bristoltruckrentals.com suggest an edit
15 October 2023 5:44
Had a an amazing experience staff was super nice and helpful and understanding they did everything possible to get us on the road……thank you Bristol for everything
03 September 2023 10:47
Cedric was amazing! He saved us when we needed a vehicle to move our kiddo to university and our vehicle got cancelled elsewhere. He was friendly, flexible and efficient. I will always rent here from now on. Thanks Cedric!
30 August 2023 8:55
Disappointing Experience at Bristol Car and Rentals
I recently visited Bristol Car and Rentals on Tuesday, 29th August at 10 am, and unfortunately, my experience left much to be desired. From the moment I approached the counter, it was evident that the level of service provided was far from satisfactory.
(As I am visiting Canada from Europe, it was crucial that I received a rental car to facilitate my travel and exploration during my trip.)
The individual serving me appeared defensive and lacked a customer-oriented approach. Instead of being helpful and accommodating, he seemed more interested in scrutinizing my paperwork and profiling me, rather than focusing on my needs as a potential customer. This lack of professionalism was deeply disappointing.
To make matters worse, when I asked for a quote, the representative outright refused to provide any pricing information. This left me feeling frustrated and confused, as it is essential for customers to have a clear understanding of the costs involved before making any decisions.
Overall, the service I received at Bristol Car and Rentals was subpar, and it is evident that there is ample room for improvement in terms of customer satisfaction. I would strongly advise the management to address these issues and train their staff to be more customer-oriented and transparent.
As a customer, I value exceptional service and a positive experience, neither of which were present during my visit to Bristol Car and Rentals. I hope that my feedback serves as an opportunity for the company to take necessary steps towards improving their overall service quality.
Despite my disappointment, I remain hopeful that the necessary changes will be implemented to ensure a better experience for future customers.
Sincerely,
H.
I recently visited Bristol Car and Rentals on Tuesday, 29th August at 10 am, and unfortunately, my experience left much to be desired. From the moment I approached the counter, it was evident that the level of service provided was far from satisfactory.
(As I am visiting Canada from Europe, it was crucial that I received a rental car to facilitate my travel and exploration during my trip.)
The individual serving me appeared defensive and lacked a customer-oriented approach. Instead of being helpful and accommodating, he seemed more interested in scrutinizing my paperwork and profiling me, rather than focusing on my needs as a potential customer. This lack of professionalism was deeply disappointing.
To make matters worse, when I asked for a quote, the representative outright refused to provide any pricing information. This left me feeling frustrated and confused, as it is essential for customers to have a clear understanding of the costs involved before making any decisions.
Overall, the service I received at Bristol Car and Rentals was subpar, and it is evident that there is ample room for improvement in terms of customer satisfaction. I would strongly advise the management to address these issues and train their staff to be more customer-oriented and transparent.
As a customer, I value exceptional service and a positive experience, neither of which were present during my visit to Bristol Car and Rentals. I hope that my feedback serves as an opportunity for the company to take necessary steps towards improving their overall service quality.
Despite my disappointment, I remain hopeful that the necessary changes will be implemented to ensure a better experience for future customers.
Sincerely,
H.
26 August 2022 6:30
This was my first time needing to rent a car and let me just say that the stuff at Bristol car and truck rental was amazing. They got me the truck I needed and made sure it was clean both on the inside and the outside.
Made sure to work with my time frame of need pick up and drop off.
Even gave me a call to make sure everything was going good
If I need to rent a car or truck again I would come right back there for one
There car a new and good models so you feel like you don't even miss what you had.
The only part I didn't like was having to give back the sweet road they let me rent.
Thanks again
Made sure to work with my time frame of need pick up and drop off.
Even gave me a call to make sure everything was going good
If I need to rent a car or truck again I would come right back there for one
There car a new and good models so you feel like you don't even miss what you had.
The only part I didn't like was having to give back the sweet road they let me rent.
Thanks again
23 March 2022 1:55
Very Disappointed in rates and excessive charges for km's. Unlimited km's from competitors in town.
03 August 2021 3:51
Great experience with Bristol Car Rental Orangeville. Curtis was very helpful and delt with my insurance company to ensure I got a good deal on a rental after my car accident. The car was clean and well maintained. Cannot say enough great things about them
23 August 2018 4:16
Excellent value and customer service efficient and professional thank you orangeville staff