03 January 2024 6:25
My insurance agent was very friendly, professional, and quickly answered all of my questions. She even shared a good safety tip which is a feature on my new vehicle. I highly recommend this company!
24 December 2023 22:39
I had Ms. Sara Arther on the phone helping me to get a new insurance. She was very transparent and efficient. She looked for the different choices and offered me the best. She was very nice, helpful and respectful
26 October 2023 23:45
They were very helpful at explaining how my insurance worked and answered all my questions
23 October 2023 17:32
Amazing service from my advisor Aneka Smith.

She answers promptly and goes above and beyond!
19 October 2023 10:47
I have been a client of BrokerLink for many many years and genuinely extremely satisfied with their service - I don't think I could ask for more. Promptly responds to emails and voicemail and provides clear and precise advice and answers. Linda Cardinal, Account Executive in Ottawa is exceptional, top marks and recommended without any hesitation.
25 September 2023 1:11
Sarah Arthur she was very helpful
I highly recommended to anyone who's looking for a vehicle insurance
Excellent service, very experienced,
Very quick and even took me instantly, and we saved a lot of money i am very happy with the service
12 September 2023 20:07
My experience dealing with brokerlink has been amazing my representative who served me was very patient and thorough.
In 20 minutes i was able to insure 2 vehicles and was very happy with the service i recieved.
Thanks again Francesca Leafloor-giroux.
12 August 2023 18:01
Great experience with brokerlink in general. But it recently got even better. I needed urgent insurance for an complicated file and I received amazing service from Ana Maria Suarez, she worked on my file after hours and gave me updates to assure me that everything was ok (and it was)! I felt my insurance interests were very taken care of with Ana Maria. Amazing service and would recommend to anyone!
23 July 2023 13:55
Beware everyone of this company, it will rob you, and you will not be able to do anything. Be very careful. I paid $487 for it. A month my car was sold, and I canceled its insurance, and I have evidence of that, and they did not return the amount, and they do not even care about your problem. If you have any problem with the car, beware of them.
30 June 2023 16:19
In all my 72 years of dealing with Insurance Brokers, i have never experienced a more pleasant or simple purchase of insurance. Lacy Pownall was so professional, knowledgeable, and informative. Her sparkling personality topped off the whole experience. Employees make a company and Broker-Link has a valuable asset in Lacy Pownall, and on top of that, she got me an amazing rate. Win, win. I will refer Lacy to everyone i know. Thanks again Lacy. Broker-Link is my last and only Insurance source.
27 July 2020 11:05
What agent tells you on the phone is not what ends up happening when the insurance charges you. It is always a bit more. But they get you covered.
14 May 2020 23:20
Hi I've"s been with Gauthier Ins.and others names they were 3 I remember Carole Lalonde she was my broker for years now retired thank you Carole I miss you I was with onMontreal Rd 54years been 28 years with brokerLink it, ts the BEST insurance ever Lise Charron. Thank You very much.
21 March 2020 2:29
I have never once felt satisfied with the service I receive at this location.

Edit -
If your idea of "making it right" is trying to double my insurance when I purchased my new truck, my answer is NO THANK YOU. I just got much much better coverage for LESS THAN HALF THE PRICE.
I can only imagine how much you have been milking me for the last 7 years, shameful.
03 November 2019 14:13
I chose to work with BrokerLink after shopping around and speaking to many insurance brokers. They are professional and go above and beyond to go through the insurance policy's coverage and explain everything. Mora Rahimi was extremely helpful when we had an issue during a water damage and helped us with our claim.
20 April 2019 5:48
My previous broker was amazing sadly they retired. The new Service not so happy. Mistakes were made and I was overcharged for two years. When I question it I was told to bad so sad. Then some excuses. So I had to stop work and fiscally go in to get some action. Then all I was offered was what I was intilted to in the first place no compensation for the error. But promises that my rate will get better in the future. I fear if I actually have a claim. It's going to be a challenge. I think this reflects on how the business is run.

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